Westside Veterinary Hospital

Alana Beach

2024-02

Phenomenal. Absolutely wonderful staff. I won't ever take my pets to another vet's office as long as this one is in business! They really care about the health of animals and will do their best to make them feel comfortable and loved. We had to put our 3 year old dog down recently, and they were so caring. 10/10!

C Tescar

2023-05

After going to this vet for years ( I was not a new customer) I called them because it was time for my older cat to be put down, and I wanted to make the final arrangements. The girl who answered the phone had a nasty attitutude and wasn't willing to talk to me about getting a sedative for my cat before I brought her in to be put down. "She hasn't been here in a long time, we can't do that." We were there 4 months before that, 4 months! I told her my cat is dying, she literally acted like she did not care. I called another vet after that and they were SO HELPFUL with putting my beautiful cat to sleep. It's a blessing that this vet's staff was so rude to me, because the other vet went above and beyond to make a painful situation easier. They do NOT love animals, they love collecting your money, that's it.

Dallas Childers

2023-05

Dr. Andy Lee showed phenomenal care for my pet Bandit. He provide the service we needed and it was at a very reasonable price. Their front desk service, Mrs. Amy, was extremely friendly and understanding of the situation. She allowed us to come in short noticed and also showed great care for Bandit. I hold nothing but gratitude for them both and the clinic. Your service today earned the business a forever customer. Thank you all for caring for our pets as much as we do!

Catherine Benefield

2022-05

The staff is super kind and helpful! The always take great care of my dog and let me know what they have done. They are very pricey. I spent over $500 for my dog to get his 1 year updated round of vaccinations.

Alex Prince

2023-05

Westside actually diagnosed our puppy after another local vet shrugged off his skin condition as mange. It was too late to do anything and gently took care of him. Instead of sticking us with a hefty bill, they worked with us, and helped us. I really appreciate them helping us out, especially when our boy was suffering.

Meng Zhu

2019-05

This was the first vet my friend and I had taken my kittens to and it was not a good experience. We could not see them receive their first shots as we were told to wait in the lobby until the doctor would discuss with us on further necessary procedures. That seemed pretty shady if you ask me. When we did meet Dr. lee, I guess he automatically assumed that my friend and I did not speak English. Was it because our names sounded foreign? It didn’t affect me as much when he said my English was good but I dislike how he treated my friend by commenting and laughing that she was just nodding like she understands English. That was ignorant and unprofessional of him to say to a client he just met. Not to mention the prices are also unreasonably expensive. I took my babies to Gateway hospital for their next shots and their prices were fair and about half the price Westside charges. The vet technician at Gateway was also really helpful and detailed. I was asked to accompany my pets as they received their vaccines and this ensured me that they did get their shots. Hope this review would be an eye opener for Westside to improve on these aspects. Overall, I was disappointed and would recommend finding another vet hospital

Kip Sorgen

2020-05

I took my dog to the groomer here. While my dog was there, I asked to have a couple of growths looked at by the vet. They called me and said if I wanted to proceed it would be almost $700 for bloodwork before they would do anything. So I declined the service. When I picked up my dog, they charged me a $60 office visit in addition to the grooming. Never having spoken with the vet, I asked for a write up of what they examined. The office assistant said "We don't have one because the vet didn't do anything." So I paid $60 for someone (who knows if it was the vet since he never spoke with me) to tell me it would be an additional $700 for bloodwork before he would even consider doing a procedure. Scammer. Save your money and go someplace else.

Susan Edwards

2020-05

Unbelievable staff and Expensive cost. DO NOT question them about the cost or the policies or the treatment of YOUR pet. They do not like to be questioned on what they do. Just let them do what they want to your beloved pet and pay their prices and go away quietly. IF you happen to question them...YOU will be asked to not to return. The staff needs to be honest when reporting to the doctor of correspondence. If the doctor had any questions, I should have been asked.

IndecisiveLlama “LlamaBroski”

2020-05

Our car was having a seizure or stroke New Year's Eve and we drive to them since they're the closest vet available. We arrive at around 12:30pm bright daylight and knock on their door. They watched us through the windows, and after the five or so minutes it took them to walk over to the door our cat had suffocated and passed away in our arms. They ask if we had a sick cat or something in those words and I responded no sadly our cat is dead. "Oh, I'm sorry. "Do not take your animals here if you value their lives because these people clearly don't and to call them a vet is a joke.

Aaliyah Malcom

2021-05

Very expensive for no reason. My bill was almost $200 for 3 things. I only came here because I didn’t feel like driving 3 hours home to my primary vet, but I’d much rather do that than pay that much ever again. The most I’ve paid at home was $80 and it was for the same things I had done here. I will not be coming back.

Craig Bozman

2017-05

Have taken my dog here for grooming and boarding. They are the nicest people and really treat my dog well. Their prices are reasonable.

Ashley Hilliard-Cox

2018-05

Dr. Lee is wonderful. His staff as well as himself are very good at their job. They treat our fur babies like they were theirs

Debbie VanOtteren

2022-05

The doctors and staff are very caring and professional. They care for your pet as if it were their own.

M Roberson

2017-05

They were very kind and my Mini Schnauzer was adorable

Michelle Zhu

2019-05

Very expensive compared to other vets. Rude and ignorant service .. would not go back

Tina Hicks

2021-05

The staff and Veterinarian are the sweetest! We love Westside.

GR

2022-05

Very expensive.