3.9 (987)
1600 Turner McCall Blvd, Rome, GA 30161
(706) 608-8765
petlandrome.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jaime gonzalez
2024-04
Kasey and the crew was awesome got our families dream Daucsand from here! Friendly staff !
Brooke B
2024-04
peyton was a great help and worker, pointed me towards dog wash for my newly purchased dog! Everyone here is super friendly and very helpful, love this place! Will definitely come back more often.
Rj Waits
2024-04
We had a great experience, but a employee named Blaise, who helped us out tremendously and made us have a better understanding about the fish world so awesome customer service with him
Jaz Neely
2024-03
I cant believe this genuinely. I make a call and hour before i head to this exact petland and they tell me yes, they have cats and i can meet with them and fill out paperwork once i get there if im going to adopt one. I get there and the two ladies i try to talk to are just eating and paying me no mind not even gesturing that im trying to ask a question so i just ask if any of the cats can be adopted together or if they have siblings and they bluntly tell me “no, and actually none of them can be handled” and they go back to chatting and eating. I dont expect a ray of sunshine to help me with what i need but this was extremely rude and no other redirection was given of what i could do or when to come back. I love floyd felines but i cannot come back to this place to adopt. I am very distraught to the point of crying but i cannot believe how i was treated today and the amount of time i drove to come here after being told they had cats that could be adopted
Amanda Larimore
2023-12
This place was cool! So many pets! Birds, puppies, fish, snakes, lizards, rabbits, ferrets ect. I enjoyed going just for the fun of it! It was like a mini zoo (the handlers/salespeople were actually called zookeepers). The price of the puppies was very high. 2500 for a Maltese. Will return just won't be buying a puppy lol
Katlyn Tanner
2024-04
Kacey and Stacia did an amazing job helping me get my new puppy and finding out what to get him! Definitely a great experience!!
Sophie Howell
2024-04
I have just had a rabbit die on me and this is the second rabbit that has come from there and they had both died. I want to know who their breeder is. Will not bye another animal from them again. They both died less than 3 week of coming home.
Marlie Sabourin
2023-10
Love this place!! Always so helpful. I buy all my feeders here and there always so friendly and make sure my animals have the best care. They know so much about there animals and helped me so much. I talked to the district manager about how he goes down to Florida to get the best birds and everything that goes into them like feeding them every 2 hours for weeks before brining them to the store. Then they get amazing care in the store. Workers making sure they get out and stretch their wings. Making sure they’re also handled often so they don’t become mean and bite. They’re very educated on all the animals too.
Haley Forsyth
2024-04
One of my favorite stores to spend my time at! All the staff is so sweet and amazing. I will get me a dog here one day! Lol
Charlee Rose
2024-04
Kasey, Livi, and Zion are all so amazing! Very knowledgeable and I always leave smarter, more confident, and my daughter leaves with a SMILE!
skyla mitchell
2024-04
Petland has great employees! The puppies are the sweetest. Stop by and play with some fur babies! Will not disappoint
Bree Brown
2024-03
Stopped in for a filter for an aquarium, and I was appalled at the condition of the fish tanks. Floating debris everywhere. Not to mention the salesperson was extremely rude when I asked if someone could check me out at the register. Left and will NOT be back!
Jerri Price
2022-05
Got my baby Pink Toe Tarantula today!!! I've been so excited to bring him home. Mindy helped me decide what all to put in his enclosure and answered my questions.
Alexis Tucker
2024-04
Great customer service. Abby Was really helpful in finding specific toys for my dog who’s a rough chewer
Dallas Graham
2023-10
Have been doing business here for years. Today (10/05/23) my wife and I went in looking for birds and saw that they had a cockatoo available. The district manager Chris, was very helpful and patient with us. He made the process easy and enjoyable. Would definitely recommend petland to anyone looking for a pet.
Frootythepebble
2022-05
I was skeptical about buying from petland at first since I’ve heard a lot of controversial things about their puppies. but I bought a Pac-Man frog today from here and I am very pleased with this little guy. The girl who sold him to me was very helpful and nice. She seemed knowledgeable of the animals. And as someone who has done a lot of research on animal care, a lot of the animals here seemed to be well taken care of, better than a lot of pet stores I’ve been to. As for my Pac-Man frog he’s very active and has settled in great. He’s already started eating within an hour of being introduced to his enclosure💕
Jonathan Staples
2021-05
Really great experience! Kim helped us find the perfect puppy. The puppy is absolutely wonderful! Kim helped us out tremendously! Definitely recommend!!
Tara Williams
2024-04
I had to have special food for my allergy prone pug. Jet, Heather and Sam were very helpful!
JAMIE TUCKER
2023-11
This place was horrible. Would not let us see puppies unless we were buying one. Not sure how you plan on selling puppies if you can't hold them unless you plan on buying. I will never go back to this place again. I will go to the one in Kennesaw from now on. Jayden was great and the blonde girl was also helpful.
Kimberly Thompson
2023-12
Drove 2 hours to come get a dog that I was told we were approved for then be denied. We brought our kids and they had their hopes up. We will never come to Petland again. I was told paper work was ready and set that all we had to do was come get it. It wasted my husbands time which he took work off for .
Rolo Waits
2024-04
Jet and Peyton are awesome. They always help and make sure we are taken care of!
Terra Reid
2022-05
I drove all from Atlanta and purchased an English Bull Dog Puppy from them yesterday, and it was a great experience! Corey was an amazing help and everyone there made sure to answer whatever questions I had about Ozzy! Thank you for the great customer service and for making this stress free and easy!
Robyn Keen
2024-03
Bought a King Charles Cavalier in October 23, was a healthy puppy and my family loves him. Staff really seems to care for the animals at this location.
Sarah Parish
2024-04
People are super awesome helped out alot with animals and the animals are super sweet
Hannah Scoggins
2023-09
Went in there foe the first time in years since we were in town visiting family. In the past we had issues; rabbit dying within a few days of purchase, etc.BUT what I witness today was absolutely atrocious.All the animal displays were filthy, the ferret pen had poop smeared all over the glass, and all the animals seemed overcrowded in their dirty and small enclosures.They had a baby parrot in a cage and it was sitting on the ground with food debris and poop almost covering the whole bottom.Worst of all the aquarium section was abysmal, every betta was dead...but still on display? Some of them had obviously been there awhile as they already had fungus or whatever growing on the corpses. The live tanks were no better with many dead fish mixed in with live. Some of the tanks appeared to have a weird algae taking them over, the water also seemed to be very cloudy. I wouldn't risk buying any aquatic life here as you have no idea what you'd be bringing home to your tank.It's obvious that the owners/workers don't care about animal husbandry at all and are only in it for the money.
Robert Floyd
2024-03
We love them and they always make sure we leave happy 😊 Sam is the best.
Samantha Wiggins
2024-04
Thank you Peyton for helping us find a new member of our family!
Crystal Ramirez
2024-03
Great service, friendly staff.. always helpful and super cute puppies!!
Silver Dollar
2023-10
No one would help. I asked several times to be told I'll be right with you, to ask again to be told the samething. I honestly don't know how they stay in business as long as they have. They definitely lost our sale, Saturday and any future sales
Kathy Erwin
2023-10
This place should be shutdown. Never will I set foot in any Petland store again after what I witnessed in this store today. I’m new to the area and couldn’t find a Petsmart or other pet store, so I tried this store looking for a simple dog food bowl. The price was $13.99 for the SAME bowl I bought at Petsmart in Athens, Ga for $3.99.This really isn’t the issue at this store though…it’s the animals. This is why we have so many puppy mills and abused animals in this country. It’s stores like this. Charging $7500 for one puppy. $7500. That puppy’s mother is being bred for greedy corporations like these. Those poor dogs. Not to mention the sheer amount of strays in this area and in shelters that need homes that are FREE.This place is a disgrace and completely ruined my weekend by setting foot in there. Absolutely heartbreaking and a detriment to society. I don’t know how those people can sleep at night.
Monday | 12-9 PM |
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Tuesday | 12-9 PM |
Wednesday | 12-9 PM |
Thursday | 12-9 PM |
Friday | 12-9 PM |
Saturday | 10 AM-9 PM |
Sunday | 12-9 PM |
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