4.5 (1312)
370 Bullsboro Dr, Newnan, GA 30263
(770) 502-0693
publix.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
William Sanders
2024-04
When here for lunch today and I’ve got to say the standard at Publix is up to par. Very rarely do you find places that feel welcoming and not so hectic. The food is always on point and things are stocked very well and easy to locate. Clean store overall and nice people definitely would recommend switching over from the competitors as in Walmart etc
autumn fisher
2024-05
I've been to this publix multiple times for groceries and the deli. The groceries are fine, but it's the deli I've had issues with. The last two times I've scheduled a sandwich for pick up, they weren't ready at my designated time. The first time it happened, I didn't mind as much because it was on a friday during lunch hour for most people. However, I scheduled my order today for 12:50pm and it wasn't prepared in the pickup section. I got to the front of the line, just to be told that my sandwich had "been prepared". I felt slighted knowing that 1) my sandwich WAS NOT ready at its scheduled time and 2) the workers tried to push the blame on me. This publix deli needs more organization, because this was truly a disappointing experience.
Pamela Fowler
2024-01
On 12/21/23, I shopped at this location and experienced the worst customer service. I went to the deli to get dinner, and they were out of some of the items. So I asked one of the employees (Amanda) behind the counter if she was going to cook some plain wings (drumets and flats) and she seemed to already be in a bad mood by her responses to me. She said it would be 30 minutes for the food so I decided to wait. I saw her putting chicken in the fryer, when it was done, she started boxing it up but didn't ask me what I wanted. So I asked another employee if he could see what she was boxing. She tells the employee that she didn't cook the item that I requested, and that it will be another 20 minutes to get what I asked for. I asked for a manager at that point as she was basically telling me that I had to wait an hour for food. She walked to the counter and I asked her why didn't she cook the food that i requested and she lied about even speaking too me about my request and that I told her that I didn't want her to serve me which was completely untrue. You see before she started cooking the chicken she went to the front counter and started serving other customers she asked me what I wanted and I said you don't have anything I want here, remember I'm waiting for you to cook the wings. I never told her that I didn't want her to serve me. We had two conversations about my request at this point. I stood there the whole time in her view so she knew that I was waiting for the food. She purposely decided not to serve me. I was really upset. I talked to the manager, he went to talk to her. I really don't know what happened I was just trying to get my food. I never saw her again so this other guy working the deli helped me with my food. I had been there over an hour in addition to the groceries that I gathered in the store. It was really bad customer service and I just needed to share my experience. It hurt me that she would lie like that. The manager offered to pay for the wings and I'm thankful for that but it's not about the free wings, it's not about how long it takes to cook the wings, it's about how she treated me so poorly. Very rude to me.
MISTRZULPL
2024-04
2 months ago I happened to be at the Publix while I’ve been on a trip, it was my first time there so I couldn’t find bunch of items so I reached out to one employee (Gigi) that helped me a lot, she was so understanding and nice, we talked for a bit about the meal I was about to make and she also recommended to buy and add some more stuff that was off my list, great worker and various choice of fresh products.
Stephen LaFond
2024-04
Great market with fantastic employees. It is such a pleasure to still have amazing customer service! 5 star service!!
Yesenia Palma
2023-12
Zero stars but google wont let me post without giving stars. I ordered catering for a birthday party, I had requested early morning pick up, manager said they could not due early due to it being a large order (I accepted and understood). Day of pick up comes, they were 1 hour late and did not call to at least update us so had us waiting for the food at arrival, they just placed the order in the cart without checking, we checked before leaving and they still missed items from the order. Worst service ever. If you are catering for a large party do not recommend, or if you need the food at a specific time make sure you tell them you need it earlier they do not care.
62144
2019-05
This Publix is within walking distance of my apartment's. Everything is always the best quality. Whether its meats or produce. Dry goods or dairy. I am always pleased and I appreciate everything that this location does to make my experience a good one. 4 stars instead of 5 because it is a little pricey especially the seafood.
Jeffrey Samuel
2024-04
Great supermarket, with helpful employees, but when I was exiting the parking lot I was threatened by a homeless man who thought I wrecked his bed, be very careful when in the parking lot.
AurafrostX
2024-03
It was very quiet and organized. Some of the products were hard to find and some pricing was not up to date on some of my purchases. Otherwise, standard as normal retail goes.
Lorraine DePietro
2024-02
Clean, well lit store. Friendly helpful staff. Freshness and quality apparent in produce, meat & deli 🙂
Carl P
2024-02
Publix is, well, publix... usually clean and friendly.Had an issue yesterday unfortunately.Called in an order for wings at noon, to be ready around 4pm. Gave the man our order. Go to pick them up and was told no order was ever placed.Thankfully it was only for that nights dinner and not a huge dealJust be warned if you place an order that has any kind of importance to it, ya might wanna call a few times to verify the order was actually written down..Do better, Publix....
L Camper
2024-04
I really enjoy shopping here. If I can, I might say it would be nice to have hot food available after 7 pm since they don't close the deli until 9 pm?
crystal scott
2024-04
I absolutely love this publix location. The people are friendly, and the pharmacy is the best they really take care of you.
Michaelyn
2023-12
Publix Deli is a great place to get a quick and delicious sandwich. The staff is always friendly and helpful, and the food is made fresh to order. I highly recommend checking out Publix Deli if you're looking for a great meal.
Ashley Donahue
2023-12
I am a publix lover that doesn't live near a publix anymore. I absolutely loved that this store had dill pickels in the deli still. Most publix only have the garlic pickels now, which I am not a fan of. So I will give them a 12 out of 10 for that.
Say my Name
2024-04
Women's restroom was filthy. One stall is put of order and the other put of toilet tissue. This why I've started to carry napkins in my purse. How are you out of toilet tissue in the morning time?
Sylvia Roberson
2024-01
They were out of stock on some things that I needed but for the most part they had everything I needed with of course the amazing customer service
Unavailable Naturally
2019-05
Excellent and helpful customer service !! even I got help with my special needs three year old daughter and bringing the groceries out to my car which is much appreciated and I was treated with the utmost of respect that they give to other customers as well. I love this Publix they are awesome!
Blake Wilbanks
2024-04
Great customer service. The biggest issue is the access to the parking lot.
Steven Stitcher
2024-02
Very nice and clean but a little pricey for me but I needed good fruit.
Karina Chavry
2024-03
Always clean, neat and well-stocked. Good service.
Sharon Browder
2024-02
Very nice grocery store. Lots of deli items. Clean friendly staff.
Fay Hinton
2023-12
Love Publix great food and great customer service. Employees always have a smile and willing to show you where items are if you need help
Corey Martin
2023-09
Came in to get a sub. They were very helpful, friendly and quick about making my sandwich. My favorite place to get a sub or a wrap! Lady at checkout was also very friendly and experienced. Overall a pleasant shopping experience.
Matthew Adams
2024-03
It's great as always. Great staff and wonderful deli. I always always get either fried chicken or a chicken tender sub and they never disappoints.
Deborah Jenkins
2024-04
The produce is always fesh...the associares are always helpful & the store is very clean! Was a bit full today with only 2 registers open so check-out was pretty slow....the cashiers were friendly and did their best to make checking out seem faster than it was! 👍🏻Update: The staff was super friendly helping me find a specific tube of Chapstick that I couldn't find since they rearranged their shelves...plus it was almost closing time! Thank you so much!!Update: Clean store and super helpful & friendly staff....definitely prefer shopping here over other grocery stores in the area!
Tripp Harper
2024-03
We always shop at Publix because of their quality of food and cleanliness / organization of the store.
Lil Amba
2023-10
The deli needs to be more clean and considerate not to immediately make another sub after just making subs for a previous customer and not cleaning the area. I just left the Publix store there and went to the deli, I asked the taller heavy set guy with hairnet and face mask if he could please not make my sandwich on dirty wrapping paper with food on it, he said Sure and then placed a new sheet down and still didn't clean the area where my sandwich was made. He placed my turkey meat on top of chicken tender scrapings and went over my sandwich with it and I saw him do this, he did not change gloves or clean area.I am displeased and this is disgusting and cross contamination.
Marilynn Lester
2023-05
Friendliest employees. Walks you to the item you asked about; offer to go back to get a product when "forgotten"and in the check out line; consistent in greeting you throughout one's visit in the store.Restrooms are consistently clean.Customer service folks are consistently helpful, non-intimidating, non-condescending, and greet you with a smile when saying, "How can I help you?"
vince farmer
2023-10
They're a good store overall. As everyone knows they're name brand merchandise is higher than almost any other store in the area. But they're generics are usually comparable to other generic prices and are usually on sales such as BOGO free.They also usually have better choices of unusual, ethnic and international foods than most national chains.
Monday | 7 AM-10 PM |
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Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 7 AM-10 PM |
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