Pilot Travel Center

Yadikar Ganiyev

2023-12

This is where the repairs are. Service is limited. They didn't even bother to make at least one microwave available for heating food. This shows indifference to the needs of the drivers. Contacting the Subway staff was very frustrating. They refused to reheat food in their microwave, citing company policy. If the company policy is to refuse assistance, that's terrible. Forever discouraged me from buying products from Subway.I am forced to move to a different service center due to the inadequacy of this service center.

Blooming Flower

2024-04

Busy, Busy Truck Stop Anytime Of Day Or Night.Some Of The IGNORANT & INCONSERATE Truck Drivers Here Again Parking Where Your NOT Supposed To & Trying To Enter & Exit From Both Drives..So Heads Up! Park At Your Own Risk. Fuel Lanes Move Pretty Quick. Inside Has Wendy's & Subway Which Is Good & Fresh. Employees Inside Are Friendly & Get You In & Out. Quiet A Experience.

Dudderz

2019-05

A nice big clean store with fresh coffee 24/7. The only problem I had while here is that many of the free parking spaces are taken by bobtails and local drivers who just leave their trucks here all the time. I had to pay to park one night so that they can have free truck storage. What a waste to have 13 free parking spaces taken by bobtails.

Al L

2023-12

The interior is being renovated, it's dirty, the finishing work is dusty everywhere, the shower doesn't work.

Minnie

2024-04

Renee & her manager were not willing to override a coupon that wouldn't work from scanning my pilot card. This is the very first Pilot store that would not override for their system failure. Their excuse was that I may have used the coupon already so I proved that I didn't by bringing up all my receipts which are automatically saved everytime barcode is scanned. After that, they were still not willing to do anything except tell me to call Cust Serv. I will not ever spend my $ here simply because they don't care, especially accusing me of trying to reuse coupon.#RetiredVet#OTR driver

Michael

2023-10

Pilot Travel Centers are well-known rest stops for travelers, particularly those on long road trips. These centers are a haven for weary drivers, offering a range of services and amenities. Here's a review of what you can expect from a typical Pilot Travel Center:First and foremost, Pilot Travel Centers are known for their extensive network of fuel pumps. They provide a convenient refueling option for both gasoline and diesel, and their loyalty program can save frequent travelers money on fuel.These centers also offer clean and accessible restroom facilities, which is a crucial aspect of any road trip. Hygiene and maintenance are generally satisfactory, ensuring a comfortable pit stop.The dining options vary by location, but most Pilot Travel Centers feature fast-food restaurants, grab-and-go snacks, and convenience store items. The food quality can be hit or miss, but it serves its purpose for travelers in a hurry.Truckers often rely on Pilot Travel Centers for parking, showers, and amenities specific to their needs. The trucker-centric services cater to the long-haul driving community.Service is typically efficient and the staff is helpful, making the entire experience smoother for travelers.In summary, Pilot Travel Centers are a valuable resource for road travelers, offering essential services such as fuel, restrooms, and dining options. While the dining quality may not be gourmet, the convenience and accessibility make these centers a practical choice for those on the go.

A. C.

2024-02

The bathrooms were clean and personnel very friendly.

emanuel dragoi

2024-04

Expensive and bad tasting food.A $13 plate with very little beef in stew which did not taste good at all. I should have picked Wendy’s instead.

Shanna Rowe

2019-05

Nice employees clean store and restrooms. Lots of snacks to choose from. There's even a Wendy's and Subways to eat at. As always Wendys isn't cooked until u order it, so it takes a few minutes to get your order. Not sure about Subways.

Thomas C

2020-05

*Clean Restrooms* *Great Coffee*Pump #8 keeps trickling and I sat there and watched it continue to run and charge me with the lever not being pressed! There's obviously something wrong with the handle that doesn't cut off the fuel.

Steven M.

2018-05

Wendy's and Subway!! Holy Moly!! Clean place...good prices. Busy...BUT plenty of room to handle the busy times. Thank you, Renee for being polite during my purchase.

Luis Luisiño

2023-12

The showers are not available, the restooms stinks, many parking spaces are set aside by private vehicles, well not even a microwave has

rita qwerty

2020-05

very friendly staff and clean showers and bathrooms. parking is okay, not too many spots and weird setup. also no shady parking.

GI fisher

2024-03

GreatParking very very TIGHTNOT enough parkingGet in where you fit inParking lot bumpy

lashonda Taulbee

2019-05

My husband and I was there last night we got the handicap shower it was a mess the tolite was leaking and nasty. Trash can was not empty. Nasty shower and not only all this but they only gave us 2 towels and 1 wash cloth and no floor towel we was very disappointed...

Charles Long

2023-12

Where do I start. Pumps not operating properly. Major construction going on. Inside store awful. Huge mess. Facilities nasty.

Dale Sambrooks

2023-05

As a OTR driver my route brings me through here a couple times a month. The fuel island can be a cluster. They have a lot of parking but besides all that the store is always clean the staff always amazingly pleasant. The Wendy’s is always nice and clean also. It is always a pleasure to be able to stop here for a hot and fresh coffee refill

Jontay Blankenship

2023-10

First time here at this pilot. Don’t recommend coming to this one they have dropped trailers in spots and bobtails since when does people think just because they’re bobtail they can take up a full tractor and trailer spot I know if I’m bobtail I park off to the side. also them hotshot can go on somewhere else, they wanna be a trucker so bad I usually don’t leave bad comments pilot is my go to truck stop I’ll pick a pilot before any truck stops!!! Do better

Juan Santos

2023-05

Unbelievable... This store has a manager? But... Welcome professional drivers, please park your truck, come inside and get a clean and hot shower. Shower #1 🤢🤮

A R

2018-05

Alot of reserved spots and more than half are idle air. Not enough showers for the volume so usually have to wait. Has two options for food tho a Wendys as well as a Subway. Clean Pilot and employees are very polite and professional

Tremayne Livingston

2024-03

This place is a disaster waiting to happen, there are so many trucks parked here you can get stuck, &/or end up hitting another truck just trying to exit…

Denise Patterson

2024-05

Pizzas didn't look that good, bathroom was a bit nasty

Shutterboy Fuse

2022-05

Food was hot hot coffee fuel ⛽️ pump clean

pedro morales

2024-02

The showers don't work. And they don't answer the phone to let you know the showers don't work

Robb Brewer

2023-05

We had high expectations for clean bathrooms. What a let down.Would have purchased coffee, but the line was 8-10 deep and wasn't moving. Never getting gas here again.

Samuel Sanders II

2023-07

Very disappointed with this location, fuel island and parking lot a serious mess. Dryer was out so they were not giving out showers unless you wanted to use your own towel. This location needs some serious attention!

Eric Stephens

2024-03

1AM. Employees parked in the only two spots available for a motorhome.

Anthony Gamble

2023-05

Very nice and busy. Upon driving on lot you have a Wendy's and subway. Be careful because there's a lot of tractor/trailer traffic. There's plenty of room as long as you enter and exit in the appropriate lane. If not you will find yourself waiting for an opening.The brand is excellent and has lots of products. Upon entry you're greeted with a "welcome to pilot" by a staff of helpful associates. Showers are available, not sure about details. There's hot food also within the store from pilot and tons of microwave sandwiches.Fuel prices are average,with plenty of pumps. Store was clean and neat with associates working the floor.I highly recommend as you travel to pilot your way to pilot.

Gene Garcia

2023-10

Today is Sunday, October 22nd, 2023 and it is 9:39 AM.The Pilot truck stop doors are locked except to enter Wendy's without the ability, at least, for customers to wash their hands or use rest rooms, and with no explanation.They finally re-opened at 11:45 AM

Misti Bryan

2023-07

This is my halfway stopping point from my drive home from work. I commute to Dekalb County after working 12 hr shifts. I don't buy anything, but I can say for a travel center they have the cleanest restrooms I've ever been in.