Dollar General

Westside Story

2024-01

Horrible customer service made me move out the way because she thought I was stealing only to be wrong. The profiling needs to stop immediately

Jessica

2019-05

This store has a good selection of many items and every time I go here everyone seems very friendly. My only thing is there are never any carts inside. I have a young toddler which makes it hard to shop while carrying a little one and a purse. I would purchase more items if i was able to have a cart to put them in. There also always seems to be merchandise around that needs to be stocked. Overall though, good store.

black beauty

2019-05

Whenever I have to go here, I am NEVER disappointed with the staff. The store can be a little bit more consistent with keeping the popular items in stock. That's my only disappointment, certain items go so fast and you have to wait on another truck to drop it off. Because going to another site is not an option for my family.

Nicole

2019-05

Jennifer is a nasty manager with nasty customer service. I bought a drink a few months ago that I realized had an opened seal/cap so I brought it back and she didn’t want to exchange it. She refused to. I had to call customer service to get my money back when all I wanted was to exchange it. (Turns out the Lipton teas were all made as a batch with bad caps as at Dollar Tree where they happily exchanged it twice when learning all their Lipton tea caps were that way so then I got an exchange for another brand.) Today I go to exchange candy bc it seems when I opened it somehow it had been wet inside. She gets mad and hesitates to exchange it looking all at the bag as if I’m lying slammed the bag in the trash. Didn’t say have a nice day or anything. Rolled her eyes. Chewed her gum really ugly and blew a bubble. I don’t always get defective junk here but when I do she doesn’t want to exchange it. I had done nothing to deserve that service and as someone who has worked in customer service in the same town and never treated her that way at my employer there are no excuses for her. The other DGs in town have great customer service.

Beth Muthu

2020-05

Friendly cashier * sweet African American lady with short blonde hair-( loved her personality), but the rest of the staff was rude, ignored her when she called for help several times even thought they were just a few feet away and could see and hear her... (an African American Male with braids, and an African American woman in her 30s or so with shoulder length hair) ... this really bothered me and made me wish I could help her or say something to the other two... whomever she is, she definitely needs a raise. She is friendly, fast, and shes the only one that is working on that shift.

KING SUMMERBODY (To be better & Beyond)

2021-05

The Dollar General means a lot to people in some areas... However if that means I have to accept rude disgusting service from cashier's who aspire to be nothing more than "just a cashier" and treat like your value and worth is one dollar is something I will never accept.If people like this you employ at Dollar general I will happily, gladly and proudly take my $1 and go somewhere else. SMH please stop selling yourself short.

Jen Thedford

2021-05

This place has a new manager and it's in MUCH better condition. You can actually walk down the isles without tripping over merchandise. He is very nice, and helpful.

Eliathan Ransby

2021-05

Line was kind of long and slowly to move ,im a cashier at my job so i can kinda gauge how much time it takes to ring up items but maybe she was new so i guess not to bad but i usually dont shop there if i have other choices because of the wait time

Wolf Tyndall

2020-05

Not everything here is a dollar fyi. Mostly because they have all kinds of things. This store is clean and the staff are nice. You can get a good deal on quite a variety of stuff. The entrances exits are one way and depending on which way you come it comes up fast on you. It's right by a doctors office.

Joseph Sweatmon

2022-05

The place is always cluttered, but someone is usually working the stock.The associates vary month to month except for a few.However, they are always friendly and willing to help.

Debra Fambro

2020-05

A good place to pick up things in between grocery store runs. Convenient location and many nice people work here. Stays busy, which sometimes means parking is not easy. Overall a good store.

Ted Richey

2020-05

I only shop there if I'm desperate lol. Nothing is hardly stocked in its proper place. It's as though an army of shoplifters came through and changed everything around. Of course this is true of all the dollar generals in this area. Family dollar locations are just as bad and dollar trees are only slightly better. The biggest problem is that the low paid mgmt at these places are always screwing with the floor plans so nothing is where it supposed to be.

Kim Steverson

2019-05

Very friendly and helpful employees. They are stacked to the knees with pulling the Christmas items off the shelves moving them to the clearance area and they still had smiles and happy to help me find what I needed

Thomas Gadd

2020-05

The manager jennifer is a horrible manager, she is rude everytime i come in the store..she never shows the customers that shop there that she appreciates there business and makes me personnally dread having to shop there.if the store location wasnt so conveinant i would not shop there at all because of her..she is also setting a bad example for her younger and less experienced co- workers..in addition, everytime i go in the store its a mess..i can hardley even walk the aisles because of all the clutter and every time i ask an employee for a price check or to help me find an item they act as im a burden or that its a problem to help a customer..i think there need to be changes made to that store and dicipline actions should be filed accordingly to all that dont perfore there job duties as expected up to and not excluding management!!

Joyful Mom 007

2020-05

This store is very messy but is very convenient for me. They have too much merchandise for the small space. It seems as if they never get it all put up.

Cass Fusco

2020-05

Always a mess, boxes piled in aisles making it hard to get through and they're blocking merchandise. Long checkout line due to only one being open and cashiers are slow and sometimes they can't be found due to them trying to help stock shelves

VMaria Johnson

2020-05

The Scott Comfort Plus tissue was on sale & I STOCKED up! The cashier was very friendly & helpful. The store was nice & clean.

Brooke McCoy

2018-05

Customer service needs some work, especially in management. It's also cluttered. You have to go down isles literally picking the biggie up to maneuver around. It's crazy nd makes u want to take the extra few miles down the road to another dg

Nari Oakes

2021-05

The place is always a mess with stocking carts taking up the main isles. However, the employees here are nice people. Stop here for a snack run.

Lynda Courson

2021-05

Really good employees happy smiles considerate and very helpful when I needed to know where something was they're doing an excellent job

isaacb0132

2018-05

Oh my goodness this is the worst store in the world there is note customer service available and then when you try to bring something back they attack you at the front desk management is just as Bhatt as the employees they should shut this store doubt in never open it again the management goes right along with the employees to attack the customers with their nasty attitudes in their nasty way of being absolutely unacceptable miss Kesha in her nasty employees should all be fired and someone with a good attitude towards customer should be hired

Aubrey Woods

2018-05

Besides the fact that it's messy I usually love going here but there have been numerous times where the website and even store says their open till a certain time but yet they close 30 mins early ...

donna stephenson

2021-05

A typicaj Dollar General.Lots of merch and little space. U can find bargains but u have to pay attention.For example.Glade plug ins and refills are higher then Wal Mart.Some scents may be discounted.Many things are the same price of competitors or more.This case being so with Cat treats.Temptations.I did get 2 bags of Purina cat dry food for $10 3pd bags.At present .nobody Im aware of has them under $5.Comparing this to $ Dollar Tree... The later being very helpful in cost cutting.They do a good job ar Dollar Tree.Dollar General does have a wider variety of merchandise but u will pay for that.

Robert Garris

2020-05

The staff was friendly and eagerly helped me find what I was looking for.also the cashier was prompt to get me checked out quickly

Ashley Nicole Fanning

2020-05

Very unorganized store! 😬 Can't get to an aisle without squeezing through because of unworked frieght...Do better Dollar General be sure that employees are doing there jobs!

Donna Holeman

2021-05

The employees are awesome, its always clean and they always have what I'm looking for in stock

Kimberly Pierce

2018-05

This store is way too messy! You cant get down the aisles with your shopping cart. They really need to get organized.

Betsy Swafford

2018-05

Because they have great yard things and other stuff cheap prices and pretty much everything I need when I go there at least 5 times a week

Kayla Kirkland

2021-05

Store manager is amazing and always willing to help keeps this store as nice and it can be.

Lisa Dover

2021-05

I loved this place. Things were placed easy to find and customer service was great