Macon Pets Resort & Spa

Kourtney Ellerbee

2020-05

If could give 0 stars I would. We have used them for years and have never had problems. Took my Yorkie this week. The dog had been brushed that morning and had minimal tangles. She had long hair close to the floor. My dog was shaved! Even her tail was shaved and they still gladly accepted my $100 despite the disatisfaction. Was told my dogs would be ready at 1:30 and 3:30 they were just being finished up. Upon entering the building to pick my dogs up, the groomer was unaware of me being in the building. My other dog started barking and she turned around and snarled at my dog to “shut up” in a manner that displayed aggression toward my dog. I would not take my dog back for fear of abuse to them by this particular groomer and the Thomaston Rd location. Was also told had to pay in cash due to credit card machine being down. Upon contacting management I was informed the credit card machine was indeed working. Very dissatisfied and would not recommend anyone using this groomer which is very unfortunate because we had used groomer for years. Spare yourself the headache and frustration and look for a different groomer.

Jennifer Cruz

2020-05

Took my 10 old dog, she has been to groomers all of her life. While there they snipped off the end of her tail. Not the hair, her tail. They apologized and gave us the end of her tail in a Ziploc baggie with no charge. I know mistakes can happen, but if they had taken their time this probably wouldn't have happened. Not going back! Never would recommend.

Becky Conner

2019-05

Great groomers. Always friendly and our pup comes homes happy, smelling good and very well groomed no matter what cut we choose. Have been using their services over 3 years.

Lenice Folse

2019-05

We have never been anywhere on a trip without our fur-children until our eldest Son’s Wedding in Savannah, Georgia.After visiting multiple websites, then traipsing from Facility to Facility... We found Laurie & visited Macon Pets Resort & Spa.We were given a tour, introduced to caregivers, assisted in accessing their website, & shown how we could see our fur-children at all times while they were in their private suite or interacting with their caregivers in other areas of their Facility.Our fur-children are elderly, need their own personalized dietary components we provide, scheduled snacks, & most important: medications. These needs were met without fail.We routinely checked on them via the webcam in their suite. Their beds were kept clean and their bedding, ‘bankies’ per se, augmented by the staff with soft options belonging to the Resort.Our Chihuahua has a need to twirl herself into her bed within a blanket. She was provided with multiple blanket twirl options! Just too kind and very thoughtful.We also received personal text messages from the caregivers of pictures and updates.We appreciate the excellent care our little ones received.Thank you all from the Folse’s.

Pete McKinney

2014-05

Prompt, courteous, clean & professional. I took a 2 month old cat to have its claws trimmed. In and out in 10 minutes. They also took the time to answer all my questions about owning a cat. I will go back.

Kristie Chiles

2014-05

Great experience for the FIFTH time I have taken my English Bulldog in to be groomed, bathed, nails cut and everything else for a VERY reasonable price! Amazingly clean, friendly and professional staff! Love it!

trish chislett

2023-11

What a fantastic place. I enjoyed taking my bully there

Danitra Straws

2019-05

Took my Shitzu and German Shepherd in. My shitzu was horribly matted. Leann made him look awesome. Shepherd was clean and smelled awesome. Thank You so much. Very friendly !

Beth Smith

2020-05

They knew exactly how to do a lion cut on my 2 cats. Charity was knowledgeable, professional and friendly!! We WILL be going back.

Linda Damon

2019-05

took our elderly, sickly baby in yesterday. He came out looking, smelling and feeling like a puppy. Very satisfied customer!!

Kristen Carswell

2017-05

Took my 12 week old puppy in for first time grooming and they did a great job!!

Shuntae Hardwick

2023-05

I love this place they take good care of your puppy ..

Antonio Sinclair

2022-05

They come through for me each time I have to leave Coco. They're awesome and Coco loves them to.

Michelle M

2019-05

We love taking Maya here she has always done a wonderful job and is very professional.

Destiny belue

2018-05

I have not been there but I was wondering if anyone could answer my question on how much it cost to get a small breed dogs nails clipped

Paige Nicole

2023-05

Abusive to dog owners and pets. Do not take your dogs here!!!!!!

Jack Shelley

2021-05

Super nice place ...treats pets as well as owners very well ...

Lakeshia Williams

2021-05

I love it! Glen and his wife are amazing!

Eleanor Wilkins

2018-05

Lori cuts a pretty Bichon Frise!!

Jody Sanders

2022-05

Best groomers in Middle Georgia.

Jason Brown

2021-05

Excellent service and great prices!!!

Tonya F.

2023-10

Too pricey

Kay Johnson

2020-05

Ok