Atlanta Harley-Davidson

Mona Cross

2024-02

I’ve dealt with Atlanta Harley-Davidson for many years. Each experience has always been positive. I’ve purchased several bikes from them and have no hesitations in purchasing more from them.Each person I’ve dealt with personally has always been professional and friendly.Thanks AHD for all the past and upcoming memories.Thanks Jackson. It was a pleasure to work with you.

Robert Hansen

2024-05

I don’t leave reviews often but Atlanta Harley-Davidson is well deserving of one! I went in a few days ago to look at a new bike, maybe get some pricing. However, from the moment I walked through the door I was greeted with great customer service and it lasted and continued to last even after I left the building. Izzy and JJ are absolutely amazing. I got calls from Joey just to make sure I had an enjoyable visit. They made sure I left with a bike I loved and numbers that made me comfortable. Obviously their goal is to sell you a bike but the customer service is really what sold me. If you’re shopping for a Harley I 10 out of 10 recommend you give them a look. No matter how far you have to travel it will be will worth it.

Martin Madrid

2024-04

Super friendly staff, knowledgeable, my purchase of a 2024 Street Bob went smoothly. Highly recommend.

Clint Parker

2024-04

It started off great. then it was down hill from there . When we were looking at the bike it would not start they had to jump it off for me to listen to it. They told me not to worry they put a new battery in it. Then we notice one of the key fob did not work either. Once again the salesman told me they would take care of it. That and the battery never happen. We live in a different state. They told me it was not a big deal to buy it there they would handle everything for the tag. Then after getting home we realize the battery never was changed and the key fob did not work. They handed me the key fob that worked .We start getting letters from the tag office saying we to pay around 300 dollars plus do an inspection to Get the tag Which is what they said they would handle for us. Their GM there called me and told me if I did not get the tag he would report the bike as stolen. When we finally got passed all the threats he made towards me we worked out a plain and he promised me he would refund the money I paid them for the tag. He gave me his personal cell phone and said he would ship me the stuff over night. I never received anything from him. He also gave me his personal cell phone number. I called and texted him telling him I had not record anything He never responded. I would run away from these people don’t buy anything from them if you live in a different state. They will screw you over. Wish I could give them negative star on all there lies they made to me and my family. Hey Lexi. Why don’t y’all put the effort in to looking up my number and calling me to fix the issue. Why because y’all don’t care is why.

Kimberly Skinner

2024-04

I can't say enough about the exceptional service I received from Virginia in the motor clothes department at Atlanta Harley Davidson! From the moment I walked in, Virginia greeted me with a warm smile and a genuine enthusiasm for helping me find the perfect gear.Her knowledge of the products was impressive, and she took the time to listen to my needs and preferences before making recommendations. Virginia's attention to detail ensured that I left the store feeling confident in my purchases. Not only did she help me find exactly what I was looking for, but she also went above and beyond to make sure everything fit perfectly and was comfortable.Virginia's passion for Harley Davidson and her dedication to customer satisfaction truly shines through in her work. She made the shopping experience enjoyable and effortless, and I left feeling like a valued customer.

Demetrius Hall

2023-12

My experience with Harley Davidson began when I took the New Rider course offered by them. I never rode a motorcycle before but by the second day, I could confidently operate one with basic skills. Bucket list goal checked off! One of the things that amazed me was that another student in the class just purchased a bike from that dealership and four people called him by name including the owner. That to me was impressive and I knew I wanted to become a part of the community. Fast forward to Harley Davidson Atlanta. Everyone I encountered treated me with respect and were extremely professional and courteous. I was greeted immediately upon arrival and Rik, my “Fit Specialist” made sure I was educated about the different bikes and made sure I got the one that was right for me. I fell in love with my Softail Standard instantly. Izzy was a pleasure to work with and made the buying process enjoyable. I am excited about my new bike and proud to be a part of the HD Family. Please check out this dealership. They are incredible and passionate about what they do!

Jo Beliles

2023-12

This store has a lot of nice personal touches, including a free hot chocolate bar! Whit in motor clothes was super nice and helpful.

pumpkin king S550

2023-11

The sales team is all awesome. There's no pressure to purchase anything, but they take the time to acknowledge what exactly you're interested in. Alexis hung out with me to help find exactly what i wanted. Even while financing was working their magic, she never left any questions unanswered. I will absolutely be back for my next purchase.

Jonathan munoz

2024-03

Had an amazing time at Atlanta Harley Davidson! From the moment I walked in, the vibe was welcoming. Spencer was the person who assisted me, and I can't sing his praises enough. He was patient, answered all my questions, and his passion for bikes really shone through. He guided me through the selection process with ease and made sure I was totally happy with my choices. The dealership's atmosphere and customer service are top-notch. If you're in the market for a Harley, this is the place to go, and Spencer's the guy to ask for. Two thumbs up for an outstanding experience!

Dexter Mason

2024-04

Poor service from the service department! I took my 05 Ultra in to get an inner primary leak repaired, and they proceeded to tell that I needed a full engine & transmission rebuild. I refused that service. The quoted price for the primary repair was $685.95. They suggested a 10k service and a brake flush, all totaling up to $1685. After they opened my outer primary case they said it was the worst that they had ever seen and the price was going to increase. I felt that they were trying to gouge me and I asked them to put my bike back together. long story short. They charged me $552 for a partial oil change and the removal of my outer primary cover. They did not replace my oil filter either. Once I got my bike home I inspected my bike and they left my oil and drain plugs loose. Look at the photos that I have included. I will never use the place again. Don't trust the technicians or the service advisor!!!! I took my buke to another Harley Dealership and they diagnosed my problem and found that I only had a leak coming from my stator plug. I didn't have an inner primary leak at all. They repaired my bike and even rebuilt my master cylinder for $1000.00 less than Atlanta Harley was trying to charge me. they never even did an compression test on my motor and suggested that I needed a total engine rebuild. Watch these guys they are less than professional! I will never patron this dealership again! SMDH!

Carol Smith

2024-03

Very knowledgeable and helpful! All staff went over and beyond to help and make the sale. Mary was exceptional. I cannot say enough about their level of service!

Haley Parker

2024-04

I was driving through on a road trip recently for Spring Break and decided to make a detour and stopped here. I was shopping in the clothing section and was quickly greeted by Virginia who was very helpful and informative. Not only was she nice, helpful, and knowledgeable. She also was another fellow biker! Thank you for helping me find the perfect new fit. Definitely will be returning thanks to her top teir service!

Jonathan Kilpatrick

2024-04

Andrea, was very helpful in helping me with my purchase. Very patient and friendly. Izzy did a great job at working with my budget. May sis a great job at explaining the finance aspect of it. Thanks a bunch. And although ringing the bell is a tad bit embarrassing it made me feel special. Thinks a bunch

Ryan Christensen

2024-04

I called about a used bike they had for sale about a week or 2 ago to go look at it. Scheduled to go in this past Monday, March 25, 2024, to look at it. They called me Sunday night and even Monday morning about 10 minutes before the appointment to make sure I was still coming. I get there, and they claim to have sold the bike the night before. They still have it posted for sale a week later on their website. They spent the appointment trying to have me look at bikes and say we can make anything work when I'm trying to ask for full prices up front. All they were trying to focus on was monthly payments. They don't have any prices on the actual bikes and try to show you monthly payments. This dealership, I feel, does not care about the customer as much as they care about their pockets. It was an hour drive from my house. Do NOT buy a bike from them!! A coworker of mine bought a bike from them and has had complaints about them as well! Run!!!

Desmond Lampkin

2024-04

Dani, Dani, Dani....There aren't enough stars in the sky to demonstrate my level ofcustomer satisfaction. Dani, a member of Atlanta Harley's service department, handled my claim with a sense of urgency and efficiency. She is the epitome of consummate professionalism. She made me feel at ease, as if she was my personal service concierge. Thank you Dani!! I will remain a loyal Atlanta Harley Davidson customer.

Code

2024-04

Maintaining the bike is the most important part of ownership. Sometimes that can be stressful. However Dani makes it easy. She's understanding of the customer yet stays professional and she overall makes it a very enjoyable experience.

Sarah Wood

2024-04

This place is amazing. The staff is super nice and helpful and they go out of their way to make sure you have what you need and make sure you leave happy. Thank you Alex, Spencer, and Neil for helping me with my bike, you guys are awesome!!!

Charles

2024-04

Stranded in GA, Atlanta Harley was the only place that had the part I needed to get home so that’s awesome. Miss Lexi is the best, not only is she almost as pretty as my low rider s she’s as sweet as can be. She directed me where to go and told me about all of the events planned and asked my dad and I if we were staying for bbq which we couldn’t but still it was nice. Atlanta Harley and Miss Lexi turned my beautiful weather with a broke down bike kind of weekend into a great Saturday morning. Go visit them both, you’ll leave happier. 🤘🏻

Joshua Poole

2024-01

Incredible location! Purchased my first ever Harley this past week & the team honestly made the experience seamless. Every step of the way, Mary & Rik were so professional & personal. They did everything they could to ensure I left the bike I wanted. Highly recommend anyone considering a bike purchase— this should be your first & last stop. Thanks again Mary, Rik, Ansley, and the team for the memorable moment!

Savannah Brown-Nagata

2024-03

I had a great time speaking with Alexis, I am a beginner rider and she made me feel so comfortable. I then spoke with her manager Isabella and she also made me feel welcome and not dumb like I’ve felt in the past at other dealerships.

Randle 1

2023-10

If you want the experience of being well taken care of, look no further. Mary and Robert facilitated my purchase and made me feel like family at the same time. Mary and Robert are the best. When I’m ready for another bike, I hope they’re still working at Atlanta Harley. It was a fun, productive, and professional experience for me. I love my Ultra Classic.

WILLIAM LONERGAN

2023-06

These guys are top notch. I’ve owned motorcycles all my life, however I’ve never purchased one at a dealership, so I was a bit overwhelmed. They treated me nicely and basically held my hand through the process. Thanks Justin, Kaylon, Ed, and Rashid.

Sarah Harris

2024-04

My first time stopping in. I had to get a few shirts. Virginia helped me and went above and beyond. She was very helpful and kind. She had a great sense of humor, also! Will definitely be back!

Trittany

2024-04

Stopped in while on our way home from our family vacation to look at a bike my husband was interested in. All the sales team members were exceptional. Virginia made sure to answer all of our questions and was very pleasant to work with.

Melanie Hooper

2024-03

Man! If I could give more stars, i would! I can't believe the level of customer service i received from these ladies at this location! Elite team here at Harley! Isabella was so informative, walked me through everything. She brought in her colleague, Alexis to give me more information because Isabella was being pulled away to do more rockstar stuff. They were both super attentive, not pushy, because NO ONE likes pushy. But anyone needing this level of customer service, come here! Super appreciative of everything ladies!!! Keep on!!

Derek Gonzalez

2024-04

Ashley is amazing! She helped me out w/ Registering for the Riding Academy. She was very patient, informative, helpful & very thorough!Blake showed me to the course & I’m looking forward to my class!I’m excited!

Tyler Brown

2024-03

Alexis, Izzy, Ansley at Atlanta Harley Davidson were unbelievable informative, helpful and kind during my purchase. They made me feel like I was a priority through out the entire process. Best experience at any dealership I have ever had. I will only deal with Atlanta Harley from now on.

Dave Friel

2023-09

Absolutely amazing experience with how knowledgeable and understanding all the employees were. Working with such a stunning and overall wonderful woman as Alexis made my whole process easy and enjoyable. Highly recommend their entire attitudes and professionalism.

Casey Johnson

2024-03

Joey (tech) and Dani (service advisor) are totally awesome. They helped me get my bike back on the road in a day in which the estimated time was longer. Luckily the part was on hand. If you ever need repairs, please take your bike here and ask for Dani or Spencer and they will get you squared away.

Michael Watson

2024-02

This was my very 1st time buying a bike and even though I've driven bikes before I promise you I was very nervous, however as I entered the showroom I was greeted with so much kindness and smiling faces that I started to feel a little more comfortable , Mary suddenly approach me and ask how can I help you. I promise you that the whole process was great, I was not pressured to buy a bike , but just very helpful in answering all my questions and concerns. After allowing me to take my time to look at all the hundreds of bikes Mary help me find the right bike for me and I promise the whole team was just fantastic, I left out feeling like we were all part of a big old Harley Davidson family I promise I'm so happy I made the choice I made. I so happy Mary was my salesperson.