Garner Ace Hardware

Mark A Williams

2024-04

My below remarks are my opinion. I was recommended to this company to get my chain saws serviced. I arrived on a Saturday before noon. I found 5 people standing around and not one other customer in the store. I brought my saws inside and asked them to service them and sharpen the blades.I asked if the air filters need replaced to save the old air filters. The owner's reply was "what, you don't trust us?" "We have been here 37 years".I stated I did not know him from Adam. I would never trust any company without having a history with that company. FYI, if you do not require your car mechanic to produce the old parts they replaced how do you know the part needed replaced....right?My candor and honesty offended the owner but instead of refusing to service my saws he accepted my saws with the understanding he would complete the work. I asked when my saws would be ready and he sarcastically stated, "when I call you" and I laughed at him.Incredibly, he calls me Monday stating he was refusing to service my saws which simply wasted all my time.I would not trust these worthless rednecks with my garbage. If you grew up in Jasper you might think this type of business practice is cute. I will predict they are out of business soon.You decide if you want to do business with someone who's mommy and daddy gave him the business and operates it with 5 total people standing around doing nothing. How much to you think you will pay for anything from such worthless people?I would say too much.

Jeremy Chance

2024-01

Had to "Macgyver" some grease lines for our articulated dump trucks. Had just the fittings I needed for said task. Great service as well.

Winston Harris

2023-06

Thanks to Kirk Garner and his team at Garner Ace Hardware in Jasper, GA. I have always received excellent customer service every time I visit their store. They always have the product I'm looking for, for whatever project I have. Their staff is very knowledgeable and always anxious to help. This is a great business in our community. Highly recommend.

Joe Walker

2023-11

A great place with most anything you need including hardware, paint, garden tools, leaf blowers, chain saws, outdoor grills and much more. The staff is always friendly and helpful.

M L

2024-02

Great folks working here! I wish they had things in stock, though. We often have to go to Marble Hill or Ellijay to find what we need from Ace.

R Lohiser

2024-01

Best hardware store in town, run by the best people in town....treat them right.

Marg M

2020-05

This is truly the place with the helpful hardware man! The entire team in this store is SO helpful!! I purchase a lot of things (lawn mower, gas cans, chain saw chains, etc.) that I could easily purchase for probably a little less money at the big box stores because I enjoy the visit and want to support local, hard working folks. Oh! and if you need a reliable referral to another business...just ask them. They know the town and their neighbors. Referred me to an excellent tire store and they were awesome. Very helpful for a newcomer to the community.

Michael Murray

2023-05

Need some odd bolts for a job I was working on. They were able to help me find what I needed right away. I would rather go to a small local shop with people that are knowledgeable than the big box stores.

Lisa Silvani

2022-05

Great friendly service. Without having to ask, 1 bag and a can of paint, young man carried my items to my car. Would recommend a visit for convenience and item availability over big box store anytime.

Dillon Nelson

2020-05

Great hardware store. Always helpful and knowledgeable about their products and they stock high quality tools and hardware compared to the big box stores. They also have a good selection of Echo power equipment and parts, as well as offering service and repairs.

foreverbeaver Beaver

2021-05

Garner Ace is the place! I am always beyond impressed with the incredible customer service! Locally owned and always a pleasure. They have special ordered items for me and even put them together. You will be blessed by this family and their team. I guarantee it!

Michelle Allen

2022-05

Useful as an Ace Hardware goes. Parking small bu good. Staff not bad but whether because I'm a woman or what have never been happy with staff. 2 of several visits found them rude.

G A

2022-05

I have been a long time resident of the Jasper, GA/Talking Rock, GA (Pickens County, GA) area. I call this place home and gratefully so. Many years ago I had the privilege of meeting the Garner's, who own this Ace Hardware Store, as well as their excellent employees. If you miss that old school, down to earth hometown feeling and, more importantly, the best customer service which seems to have fallen to the wayside with all of the "big box stores"...... then look no further than Garner Ace Hardware! These are the type of people that would literally give you the shirt off their back so to speak. Someone ALWAYS answers the phone when you call (and yes.... A REAL PERSON...... not some ridiculous automated, sit on hold, press 1 for customer service....press 2 for billing...... press 3 to leave a voicemail....yada, yada, yada.... you get where I'm coming from I'm sure). The Garner's and their workforce are second to none. As you may notice in my previous reviews, they are all 5 stars. I am not one to give credit unless credit is due and this Ace Hardware deserves credit, period! You are warmly welcomed as soon as you walk in the store, your questions are answered politely, professionally and immediately and their staff will personally take you to the aisle to help you find what you are looking for. I could go on and on....lol. I had much rather prefer giving my business, and money, to the local, smaller and well established hometown businesses as opposed to those other orange and blue colored stores. Great job Garners! There's a reason you guys and gals are still in business with all of the new growth around us, why; Quite simply because of the way you run your business, treat your customers, and your involvement within your community. Keep up the good work and you will always have my business!

Tony Rathel

2021-05

I bought an Echo chainsaw from my local Ace Hardware in Jasper today. The staff went over and beyond what I expected. They showed me all of the features on my new machine and also showed me general maintenance guidelines. They completed my registration for me on the chainsaw and explained my warranty. Top notch people work at this store, and they should be commended for their professionalism and attention to customer service! They also service their Echo products.

Craposnap

2023-05

Very friendly and nice staff, they always are helpful when I come by. It really is a family atmosphere here.

Bonnie Mcgraw

2021-05

Very helpful as soon as I walked in door. Didn't have what I needed but they are so friendly here . I still purchased several items that I wanted . Definitely recommend this place.

A T

2020-05

I always hit up my neighborhood Ace before going anywhere else. If I can’t find what I am looking for here they recommend where I should go to get it. The staff at Garner Ace Hardware is knowledgeable and willing to help without being too pushy. They certainly want to make sure you get what you need and are satisfied. I wish they carried Stihl, but that’s Ok! Love Garner Ace and the folks that work there.

Steve McClure

2018-05

These guys and gals are the very best! Kirk Garner, Greg and the rest of the staff are very attentive , knowledgeable and friendly and if they don't have an item ( a rare occurrence ) they'll get it in short order and call you when it arrives . This is the way a hardware store is supposed to be !

Mark Hess

2019-05

This is a great resource for almost anything you need around the house. I bought a chain saw from this store and they have kept it running with chain sharpening and tune ups. Every time I am in the store I find something else that I 'need.'

Larry Dodd

2022-05

What a wonderful store to get all your hardware supplies. The folks there are more than ready to help you find the tools you need for your projects. Amazing wonderful experience!

John Collins

2018-05

These guys are the greatest. Honest and professional. Really address a customers needs and won't sell a " bill of goods" for the buck...best hardware store in North Georgia.

Jeff Spears

2024-02

Very helpful staff!

Edie Przemieniecki

2021-05

I love this Ace hardware emphasis on hardware I love the fact that you can go in there and just get one screw or one bolt without having to buy a whole package of things and of course the personal Southern service is extra special.

Ray Beck

2020-05

best place in Jasper and Canton and anywhere else up here North Georgia to buy. Kurt and Greg and Hunter the real people think can take care of you when you're fixing up your home. Don't go nowhere else spend your money at Ace and Jasper keep it at home.

Maureen C. Allen

2021-05

Honest-to-goodness, traditional hardware store. Family-owned, with truly knowledgeable experts ready and able to help. Wonderful reputation, richly deserved.

Larry Long

2022-05

Some really great people to buy from very knowledgeable staff who are willing to go the extra mile to help with what ever you need.

Bob Smith

2023-11

They had exactly what I wanted

justin scroggins

2021-05

$5.00 limit on card sales? Sorry no place is going to tell me how much of my money i have to spend. I will go 50 miles out of my way to get what i need.

Donna Wilson

2020-05

Every time I go here they are super nice and extremely helpful. I prefer going here than to any other hardware store.

Joseph Drummond

2017-05

Several visits into this Ace Hardware have convinced me that it provides the absolute highest Service of any Ace Hardware in North Georgia!!!! Responsive, problem solvers, friendly, fast, excellent hometown service.