CVS Pharmacy

Mckayla Lynds

2024-03

Don’t come here for your medications! It’s the SLOWEST CVS. your waiting over 30mins with a couple cars ahead of you, they clearly just allow people to wait at the window for their script to be filled or they just take their time and don’t actually fill the scripts until pick up and it’s bullcrap. People sometimes have sick children at home or husbands with illnesses (cancer) that need to be home quicker i should not sit in the drive through longer then 20mins tops. They need to get their pharmacy together. A lot of the time they just sit there talking to one another, joking around like highschoolers while we’re at the window.. it is very unprofessional and not who id enjoy handling my prescriptions anymore. I have been given the wrong medication one time because of that issue along with wrong dose and amount! They do not pay attention and I’ve never had an issue with cvs until this one.

Savannah Matias-Morales

2024-01

This is the ABSOLUTE worst pharmacy I have ever been to. They take an extremely long time to get the drive through helped. Most of the time I wait 30+ minutes for 3-4 cars in the drive thru. Ive tried going inside and it’s closed a lot of the time. CVS needs to do better.

Ron Spencer

2024-04

Today, going through the drive through was extremely fast. The person that helped us.Went above and beyond in helping me have a great day.

Janell ASMR

2024-02

You guys need to learn how to talk to people properly over the phone , I understand that y’all job can be very busy at times. Cause the way how you guys was talking to me over phone like I couldn’t come through them doors and give you a piece of mind . You don’t have to worry about me coming back .

Ernest Harrison

2024-02

Before my Insurance switch from Kroger's pharmacy to CVS, I can put in an order and within 20 minutes it's done. Slow and the one line they have for pickup is very long.

Philip Banker

2024-04

Second time I've had a prescription sent there. I got a call this morning saying prescription was ready.When I arrived to pick it up I was told they didn't have it on site and couldn't tell me when they would have it.0 for 2 CVSThis location is useless #store id 6956

briana wooten

2023-06

Just called to get information about Covid vaccine to make sure they had any before I made an appointment she cut me off and was like you have to make an appointment online. I had to tell her I know I just want to know if they had the booster or vaccine and they only had the booster so why would you tell me to make an appointment for the vaccine when you don’t have it. The pharmacy needs to train the employees on how to deal with customers very rude and unprofessional. Next time listen to what the customer needs.

Austin

2023-05

I was dispensed a medication that my doctor did not prescribe. Since I’d never taken this particular medication before I had no cause to doubt there was anything in the pill bottle other than exactly what my doctor prescribed. After over a week of taking this medication (with zero relief) I actually looked up the medication I was given by the pharmacy….they gave me the generic brand of Zyrtec and not the pain medication I was prescribed (the pills are night and day different). When I reported the error, CVS said they will conduct an investigation and call me with their findings.I’ll update this based on how quickly and professionally CVS makes this issue right.Bottom line….always check your meds. It’s a complete shame one cannot trust they will be given the correct medication by a Pharmacist. But here we are.FOLLOW UP: CVS denied they issued the wrong medication (from reading multiple reviews on several platforms this is ALWAYS CVSs response.I strongly recommend you get your prescription medications elsewhere.

Charla Baggs

2021-05

I would leave a zero-star review if possible.The store is terribly overpriced and many of the pharmacy workers are lacking in empathy and compassion. I tried to pick up a prescription yesterday for my aunt who had just had abdominal surgery and was in severe pain. I rushed but I made it there at 6:01 (the pharmacy "closes" at 6). However, the pick-up area for prescriptions was still open and there was an elderly couple still in line getting their medicine. I thought "Okay great. They're not completely shut down so maybe they'll still help and give me her medicine."I was wrong. The young lady checking them out looked around the couple and informed me that they were closed. I asked if there was any way she could just grab the prescription for me. It honestly would not have taken another two minutes and there was no one else in line behind me. She said no and reinforced to me that they were closed...even though she was currently checking someone out! I said please cause I needed that prescription. Nope. Nothing.I watched as she checked them out, lowered the barrier and logged out of her computer. My aunt was in awful, unbearable pain all night...pain that could have been avoided if people had compassion for their customers and patients.I hope I never have to go back to this store for anything. My aunt is moving her business to another pharmacy, as is my grandmother, mother, and other relatives because no one could believe how uncaring their staff was.

Katelyn

2023-05

I came here for a drive thru Covid test. The website says to bring your ID and insurance card if you have one. The lady didn’t ask for mine, she just asked DOB. She gave me the directions and how to of the self testing. If they don’t mention it, you have to break the swab in half before putting it in the tube. She was very nice and timely.

Randal Groover

2022-05

As a pharmacy they tend to overstep their bounds and want to play doctor.y wife has to take some pretty strong meds for bad migraines and CVS claims the insurance company will not approve them or they can't get them, but I can go to another pharmacy and they can have it filled usually overnight. And I'm talking about injectable medications. Strange that a small town pharmacy has better buying power than a large business such as cvs.

Rebecca Duvall

2023-05

Had a great experience at the CVS in Hinesville and especially with the pharmacy. I had an issue that was quickly resolved and was able to get what I needed through the help of the great and friendly staff!

salina phillips

2023-11

Never have my meds ready when they say they will be. Very rude and disrespectful to customers. No communication at all.

trace sayre

2021-05

I have not had a bad experience at this pharmacy in quite some time, the staff has been extremely helpful and my prescriptions are always done within a speedy manor. Thank you to the staff for treating me with respect. 10/10.

Tonya

2023-08

I frequent the drive thru at the pharmacy. The staff is very friendly and efficient.

Quinn Moeller

2023-05

How are you going to advertise that your pharmacybis open on a Wednesday until 9 pm but when I walked in the shutters were all drawn closed!!!!!!!

Donald Borte

2021-05

Useless rude money hungry please do your self a favor go anywhere else you can.

Shatirra Lane

2023-11

Fast and professional