Family Dollar

3.7 (44)

5111 Mike Padgett Hwy, Hephzibah, GA 30815
(762) 393-6188
familydollar.com

Claimed
Discount store
Dollar store

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kymberly Couch

2024-05

Manager is the rudest man you’ll ever meet. Everyone I know who lives around me won’t go to this store because of him.

Amber Pilgrim

2024-04

Same complaint as everyone else. It’s not even worth going in there. The MANAGER does not speak. Doesn’t matter what you say to him even when ringing you up he will barely even say your total. AWFUL customer service!!!

ashley redd

2023-11

The manager John, I believe that is his name. He is a black man that works there and is completely rude and unprofessional. My wife will not go inside because he was so rude to her and my son. I could write a review everytime I go in there about how rude this man is. Doesn’t reply when you talk to him. The worst attitude I’ve even seen in customer service. Sad part is everyone i spoke to has the same problem when they come in. The store needs to fire him or they are going to lose a lot customers

Valerie Sawyer

2024-04

Tracy that works there, pretty much every day, is so much fun! She's extremely knowledgeable and always ready to help.

Denise Coursey

2023-05

The store was fairly clean and the restroom. I picked up a couple of things. When I got to the register the gentleman behind the register was sitting up on the counter on his phone. Never said a word. He snatched my things off the belt and rang them up quickly. I wanted to ask if I was bothering him but I resisted. The only words he spoke was the total for my transaction. I even tried to be pleasant and said thank you when he was done but he still said nothing and grabbed his phone as soon as he shoved my receipt in the bag. Being a store manager myself of a near by business I can tell you with absolute certainty he would never work for me. He has zero customer service skills and is the reason I will not go back to this location. Please do something about him and the attitude hovering over this store. It is new and should be welcoming while open. Reading the reviews of others this seems to be something that happens all the time.

Ricky Lanier

2024-05

Store clerk was extremely rude.Last time I shop there.

jmh4ggg

2023-06

Clean store, wide selection of various items. Most of the staff is very friendly and helpful. There's a black dude that works there with an obvious attitude that treats customers like he hates them. Hope whatever he has going on gets better. There's no need to drag around negativity with you everywhere you go.

Tara

2023-09

It’s such a nice and clean store but if I see a certain black car in the parking lot, I go to the not as nice dollar general down the street. The black car appears to belong to the extremely, unfriendly employee at the family dollar. He is rude and will not even speak. Me nor my husband go there anymore because of him.

Robyn Zahner

2024-01

Manager is rude and unprofessional, older gentleman with long hair is so nice ..I'd say fire the manager John...

Jessica Bowen

2023-05

I love the store and it being a convenience to my house. I’m assuming he’s the manager there, but he is rude. He seems like he doesn’t want to be there and it’s an inconvenience to him when you check out. He doesn’t speak at all. He seems to have an attitude. When you say thank you after he gives you the receipt, he doesn’t say anything and just walks off. I’ve worked customer service many years and this is not how you should treat customers. This is not the first time it’s happened. I understand if he was having a bad day but this has been just about every time I’ve been in there and he’s been running the register. I was so happy when this store was being built and couldn’t wait for it to open. I’m to the point where I don’t want to come back and just drive 20 minutes to the other ones.

Brittney Card

2023-05

The store it self is very nice but the store manager is very rude doesn't speak doesn't make you feel welcomed he throws ur things in the bags like it's a problem he has to do his job. But I will no longer go in that location as long as he is in there. Maybe a whole new crew in that store.

Brittany Ray

2023-09

The manger of this store is very rude ! I see serval people complain on him and he still there. I won't shop at this store anymore because of him .. he does not deserve that job

Christina Grant

2023-05

Clean store, not boxes everywhere like Dollar General. Friendly helpful staff. LOVE it’s also a Dollar Tree also!! Just need to stock more Orange Crush two liters. Hoping store doesn’t go to $h!t like the Dollar General next to it.

Timothy Carnes

2023-05

Great store. Good selection. Elderly workers are friendly. Some of younger have horrible attitude and poor customer service

Melissa Combs

2023-11

The manager has a very nasty attitude and is extremely rude to customers

Derek Wilson

2023-05

Very nice and well stocked store, however the cashier was very rude. Wish I had gotten his name!

Jason Cochran

2023-05

Clean and stocked. Employees are polite and super helpful. Breath of fresh air concerning a family dollar.

Clyde beach

2023-05

Pleasant people and very clean store I enjoyed shopping there I will be going back Thanks

Michael White

2023-10

The people make this place!! Very upbeat,helpful & courteous!! Very well stocked & clean clean clean!!!👍👍👍👍

Donnetta Tullis

2024-02

Good place to buy some things

Savanna

2024-01

The manager sucks 🖕🏼

Angela Morris

2023-05

Very clean and tidy store, friendly staff

betty Murray

2023-05

It was clean cashier could at least fake a smile at least sometimes

Angie Smith

2023-08

Omg my store love it

Karl Keene

2023-05

Clean and neat. First time in will be back.

Mike Munro

2024-01

Terrible service.

Allen McConnell

2023-07

We found what we were looking for.

Ronnie Vaughn Whiznut

2023-11

great staff

Danielle Watters

2023-08

Pick a store

Deidre Lynn

2023-05

Pretty impressive

Opening Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-9 PM

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