ElbertonNET

Karl Ketchum

2024-01

After about three months on ElbertonNet I have to say we are completely satisfied. The installation was quick and done right, and the installer helped me set up the router before leaving. We stream content every day while using i-pads, cellphones and a laptop for video conference calls, usually several devices at once, all on the basic plan for $59.95 a month. That's what we pay - no other charges on our monthly bill. I recommend a deco TP Link Whole Home Mesh Wi-Fi system as your router.

Kay Simonds

2024-03

TV is good, WiFi is good, tech didn't connect WiFi/ Internet to TV 🤦 will call to have him come back out to do so ,as I can't stream without it being connected 😜🤦

Zach Gleason

2023-05

Internet never actually works well enough for major apps or games, they say it’s the best internet in their package but the lowest one does the exact same as the top. We’ve had to call multiple times because internet isn’t working for any of our computers or tvs. In all honesty if you’re gonna charge more for the same service as the lowest price that’s called a scam and terrible service. Costumer support deserves a +10 star any one of em i call they are polite and try their best. As of the operation of services and technology it’s terrible. In elberton there is no other choice so we’re all stuck with them. Best you can get out of them is to keep calling and telling them it’s not working maybe some day they’ll be able to upgrade To better service.

christian fortson

2022-05

So far so good . We didn’t get the fastest they offer but we didn’t get the slowest either . We have 4 smart TVs in our house that are on all thru out the night for the kids , including our smart phones . We have the internet 50 package . No complaints here . Enjoy having it . Recently upgraded the service . Bought a new router .

Anthony French

2023-05

I'm very big on customer service had a problem with service dropping regularly called and a tech was out within a hour service was restored. Waiting to see if there's any more problems I have to admit the customer service is excellent rating is up to 4 stars will update again after I monitor how well service is

Megan Conrad

2021-05

I can honestly say that we've had zero issues with this company and I consistently get the speeds I'm paying for, depending on the device I'm using. I currently have the internet 100 package. My outmoded laptop (I *just* tested) is getting 46.82 download and 9.66 upload. My cell phone is getting 93.86 download and is not giving me an upload speed. Both used the ookla speedtest at the same time connected via wifi. I currently have 4 devices connected to wifi and one wired. Never experienced any outages yet, and I experience standard slowdowns during peak hours. But I'm happy with what I'm getting and the price is absolutely fair -- I was paying MORE for windstream and only getting 20 mbps download and less than 3 upload. Satellite will cut out depending on weather or interference and cost and arm and a leg plus cap your data, which isn't practical when you have to be connected as much as we are. Mobile hotspots are also limited by data caps unless you want to pay out the nose. We honestly could not be happier with our service.

Angela Wetherell

2022-05

Customer service has been awesome thus far. Angie in particular has been terrific. We called and the next day they arrived and ran the wire from the pole to the house and connected the inverterbox and ground wire. The installer was very helpful and knowledgeable. We discussed various locations in the house to optimize the service and we decided go with the upgraded modem and wi-fi boosters. They will be here today to connect everything and activate the service. Stay tuned for further updates. FYI if any of the folks that gave poor ratings really want to go with a company that deserves zeros sign yourself up for Hughsnet and you will be locked in to two years of frustration. disappoi tment , terrible internet speeds that are slower than dialup and the WORST customer service known to man..

King Lewie

2020-05

Service is very spotty all of the time. Out of a 30 day month, I can guarantee you at least 2 weeks worth of problems. They sabotage your WiFi. Sounds like a conspiracy theory at first but the WiFi seems to give you problems around the same time every month. You’ll see if you’re unfortunate enough to have to get them as your internet provider. Overcharging and underperforming. Would give em 0 stars if possible lol

Brittany Bryant

2023-05

Worse service ever but all we can get here. And when you call for help dispatcher 062 is rude as everything and gets an attitude when you are trying to get help. I would not recommend if you can help it

Peter Lahr

2018-05

Customer service is horrible. Services are not any better. Had highest package for both internet and television. Internet cuts out or is not existent even through ethernet. Television stations dont play correct channels, pauses or skips constantly. Recordings dont record correct shows and or have skips and pauses in them as well. DO NOT RECOMMEND.

Amy PerezVelasco

2019-05

I decided to use ElbertonNet for just internet service. 50mbps and the customer service has been great for the past year. They troubleshoot my router and come out for service on short notice. I think it’s great compared to the big guys. Also, there are no contracts so you can cancel anytime.

Leslie Hunter

2022-05

Money hungry one month you paying 200.00 for your house next month you paying 800.00 for the neighborhood and they robbing them poor ppl. with that internet service. I was trying to take that 1 star back🤣🤣

Incognito

2022-05

How do you provide terrible service at a premium price AND put a cap on data usage?Edit: To the page owner - it’s spelled “choose”.

Matthew Scott

2018-05

Worst internet I have ever seen. I've lived all over the Southeast and this is by far the worst. Comcast is close, but this is unbelievable. And it's so expensive. If you have any possibility to get another provider, do it.

Brodrick Walton

2018-05

Wish I could rate it negative 5 stars that’s what they deserve. Internet is slower than 3g on a phone and I pay for the 50Mbs.

Rebecca Robbins (Beckfuzz67)

2023-05

The ladies, at the desk, were very friendly and helpful.

Christian Lewis

2019-05

Slow and you pay too much, my cell phone service is generally faster than this internet. 👎🐌

Stephanie Dove

2022-05

They really work with you as long as u communicate

Danielle Huber

2023-05

Had some come the other day he was

daniel bowers

2019-05

The prices on internet with ElbertonNet are horrible and hoping someone will come into town and put them out of business.

Floyd Brown

2019-05

Reliable source of wifi power gas get it all in one place

Kari Le Barron

2022-05

Very happy with the quality, rate and service.

Dustin Snyder

2022-05

Lags so much can’t even play games

Evan List

2018-05

If there was a rating less than one star that’s what I’d rate.

Green BEIST

2018-05

Only 1 star because it won't let me put 0 stars

Daniel Jones

2018-05

Slowest internet that I've ever experienced in my life.

William Daigrepont

2018-05

Friendly staff and great internet service

Evan List

2018-05

Yo Elberton net is so bad I made a second account just to emphasize how bad it is

Jenifer Gonzalez

2023-05

Works for a while then cuts out

Pot Moon

2021-05

Gotta be the highest utility company in the Georgia