PetSmart

FunFlatable Rentals

2024-04

Very understaffed and overbooked for grooming. The groomers were working very hard but after waiting over 4 hours there seemed to be no urgency in completing my pet as I sat there an hour and listened to him howl in the back. I just wanted to take him and go. He needed to pee. I understand good help is hard to find so maybe they shouldn't overbook. This stresses out the animal and their owners.

kim Tomberlin

2024-04

Terrible customer service…employee by the name of Denise was very rude.. never have I experienced a visit into any store with this type of customer service this was my first time going to this location and my last! Trevor the manager kindly stepped in and handled the situation very professionally as far as Denise she needs to be somewhere other than dealing with customers..my worst experience ever I work in customer service on a daily and no matter if I’m having a bad day or not it would never show in my work ethic I know it’s a challenge sometimes dealing with the public but the attitude she engaged me with should never be tolerated ! I called HR and I’m awaiting a return call now from general manager also may I add I’m 48 years old and I’ve never ever posted a poor review toward any one or any store prior to this one! Inexcusable!!!

Nikki Mincey

2024-03

Rude people. The manager couldn't ring up an item asking me for the price...I gave it to her and she said she couldn't ring it up. I sad never mind I don't need it. She proceeded to throw the can down ring me up and throw my bag on the counter mumbling some nonsense. Total disrespectful! She was the manager!

Christine Knight

2024-03

The furminator bath sure helps with my dogs shedding. The groomers are very friendly!

Nati

2024-04

Ask for Danielle she is the greatest worker there..

jonathan phillips

2024-02

Great place for all your pet supplies.

Sparky

2024-02

Very nice place with friendly, knowledgeable staff.

Drake Wildes

2024-02

I won’t be doing grooming here

Jay Miller

2024-04

Friendly and helpful staff.

Rander Lott

2023-09

Finally getting some stores in this town, this place has chinchillas!!