4.4 (657)
136 Marketplace Pkwy Suite 980, Dawsonville, GA 30534
(706) 525-6044
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dani Torres
2024-01
After a busy holiday season we Brought our standard poodle in with a terrible DIY haircut and some matting. Jessica completely fixed his hair and gave him the best grooming we have received since getting him! She asked us a lot of questions to ensure we got what we wanted. She did such a great job at not only grooming him - but addressing his hygiene needs too! Thank you thank you!
L M
2024-05
I came in to buy dog food. And I got a way better deal than expected. It was on discount and saved me a ton. I was very happy and so was my dog!
Pamela Headley
2024-02
I came in looking for a joint supplement for my dog. After attempting to find it, the cashier could tell I was lost :) She asked me if I needed any help. She walked me to what I was looking for. The cashier experience was nice. All in all it was a good experience. I do not recall her name. I was there Saturday evening.
Jonathan Beacher
2024-03
Horrible customer service. I walked into Petco at 10:45 am on Tuesday 3/5/2024, found what I wanted to buy, and went to the cash registers. Not one employee was there. There were 3 ladies chatting with each other by the vet window, so I expected one would be the cashier and see me and eventually come. After 5 minutes of waiting, I walked over and told them I needed help. One said they'd be there in a minute. Next, there was an announcement over the store public address speakers with an automated voice saying "customer needs assistance at the front of the store." I waited another 4 minutes or so, no one showed up, so I left without purchasing anything, and drove across the street to the Petsmart store. Folks were at the registers there.
Casey Compton
2024-04
This location has always had issues with a worker being up front to check people out. A worker by the name of Jeff was up front by the counter and it looked like he was talking with two friends. When I walked up as the only customer at the registers he looked at me waiting to get checked out then went back talking with his friends. He just stood there talking to them about something random (I can’t remember about what) but he never acknowledged me and just kept chit chatting with them while I just stood there and waited. Finally a nice fellow that was working on inventory in the middle isle saw me standing there, walked up, and apologized for the wait. He looked at Jeff in an angry and annoyed look and I could tell this happens a lot by that, but he checked me out and I was on my way. I’ve had issues with the same employee in the past and finally wanted to say something. He needs to be retrained or atleast be told that his actions are effecting the experience for customers.
Cassidy Deaver
2023-11
This was the first time I had a dog groomed here, and I must say, I was very impressed! I got Katie at the grooming salon and she did a fantastic job! I brought in my shy, new rescue dog and Katie did a wonderful job of welcoming me and helping me calm down my anxious pup. She listened to all of my needs, wants, and concerns with patience and answered all of my questions. I will definitely be bringing my dog back to Katie again!!!
Rankyn Valverde
2024-04
We always find what we come looking for! This time we happened upon a sale for stackable food storage bins. Great sale and great product!
Jannie Tran
2023-11
I brought my dog which has very high anxiety to this location. She is very jumpy but Katie was so patient with her. It made me so happy that I found someone that she feels comfortable enough with to let groom her. My baby looked so good afterwards. I 1000% recommend this place. Thank you Katie!
Chad Smith
2023-11
Do not let your dog get groomed by Katie at this location!! She has absolutely no clue what she is doing! Almost pulled my dogs leg off trying to cut his nails, while I was standing right there. The grooming manager at this location is wonderful, but they should not have this girl working in grooming. Use caution with your babies!
Neko-Chan Wilson
2023-11
This store is always clean and bright you can tell they put effort and to making sure it stays that way. We normally come here for the select of can foods and calming hemp, we have an overly excitable puppy.
Brandy Roper
2024-04
Friendly and helpful staff plus a great selection. Just wish they kept more pet clothing in my basset's size
Jessica Ohde
2024-04
We love coming here and enjoying the animals. The staff are so knowledgeable and friendly! Thank yall for your hearts
Megan Steele
2020-05
My husband and I adopted our sweet kitty elsa from here. The staff was amazing. Helped us to make sure we got everything we need and made sure we used all the coupons that came with adopting her. She is an awesome cat and we couldn't be more happy!
W H
2023-12
All the Groomers are absolutely incredible! My fur babies are a difficult to deal with and they all take so much time and care with the pups, and were so very kind and loving to the pups and me!
Margaret
2024-03
I went to one Petco and purchased three bags of Merrick dog food which was roughly $75 a bag. I then had to drive to another Petco to purchase a fourth bag of dog food. So as you can see, I spent over $320 imagine my disappointment when I received an email offer for $15 of $75 when I called the Petco number and asked for $15 credit I was told no.
Todd Hawkins
2024-02
I had not been to Petco in a while. The store was well organized with plenty of goodies for animals. The rabbit ate well.
Trisha Brown
2024-04
I shopped here for Instacart. The staff was helpful, and the check out was seamless.
SugarFree Productions LLC (Webspozay.com)
2023-10
Great staff, helped me find what I was looking for, we were in and out. Milly Approves.
Allen Johnston
2024-05
Great place and the staff are very friendly.
******
2022-05
It was fate ❤ I had to make the decision to allow our Thor to cross the rainbow. Ot was a very hard day for all of us. My husband thought about finding us another cat to help with our loss and sure enough. Little blaze was there ready to be adopted. He spoke with the store manager and he put our little blaze aside to honor our family (our thor was a ginger) IT WAS FATE! after we walked out of the store a lady asked if that was blaze in the carrier and she wished us the best and told us she would pray for us. What an experience! He was meant to come home with us. He is lots of fun and very inquisitive boy but oh so adorable and loves to cuddle ❤Here is a pic for attention. Thank you Petco staff for giving us blaze ❣
Nikki Pelicas
2024-01
Closed over an hour early! Couldn’t go in
Chris Swan
2024-01
A lot things to choose from that your pets may enjoy.a good food selection for dogs and cats
Rena Beam
2024-04
Always willing to help and always ask if they can. Stock is good, too! Love the clearance deals, also! Got the cutest cat toy for 5 bucks! They are going to go nuts! Haha
Russell Baker
2024-01
Helped me find what I was looking for, then price matched Chewy. Great people!
Leah Page Cleminshaw
2024-05
Clean, well stocked, friendly and helpful service.
Tracy Bertini
2023-05
Jessica is so caring with our little pup! He loves her, they have become best buds. His hair cuts always look so cute. She consistently goes above and beyond with her customer service! We really appreciate her recommendations for products and services. Jessica is knowledgeable in her craft and is truly a talented stylist and dog whisperer. The salon is always clean and inviting for the pups. We are so happy to have found her!
Karen Silvers
2023-08
Every one is so knowledgeable and helpful at this store every time I go there. They always greet me as I come in . They Answer all my questions honestly .
anna crooke
2022-05
Your associates were very friendly and I enjoyed the service. My only constructive criticism is that online it says the store opens at 10a, but my order was ready at 9am. Again, the store looked great, associates all looked busy and were very helpful. Keep up the good work.
Lance Callas
2023-05
Went to buy some fish, the sales associate seemed annoyed that we were bothering her with questions and really annoyed when we bought fish. I get it all the fish in the store are hers and she didn't want to sell them or be bothered with icky customers because she was busy doing other things. The deep sighing was a bit obnoxious, girl shouldn't be working retail if she hates working with customers. Oh and all the fish died in the first 24 hours, so wasted my money and time, luckily there is a PetSmart across the street, maybe they will be a little less rude
Jeremy Cook
2023-06
Store is depressing and feels like it's dying a slow miserable death. There was like 2 people in there. Went across the street to the other major pet store and business was booming and they had way more inventory.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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