Madison Animal Hospital

Captain Scourge

2023-11

Such a friendly place, and when you get your babies fixed, it’s not something they usually stay overnight for, at least for my kitten this wasn’t the case. They love animals and it’s quite clear, they are super sweet and take you and your fur babies seriously! Go see them if you need a good, reliable vet!I mean, they’ve taken such good care of mine!

Gary Woodruff

2023-09

Two weeks ago I had to make the very difficult choice to put my best buddy King down after 16 wonderful years. His dementia and worsening inability to walk was just too heart-rending to deny that it was time... the staff at Madison were truly awesome from the moment we arrived, carrying in my buddy because I kept breaking down each time I tried to lift him myself. Allowing my family time to say our goodbyes before a very gentle dose of 'rainbow sleep' was administered. Each of the staff that interacted with us were very nice and considerate of our emotions. I highly recommend Madison Animal Hospital.

Jason & Tabitha Crawford

2024-01

We love Dr. Phillips, she has truly been there for us through everything with our girl Charlee. Services are prompt and prices are good compared to other vets. Cannot recommend her enough, I wish there were 10 stars to give.

Damien Romero

2023-05

This is the reason I drive over an hour away for my pets vet. They treat your pets like their own. Can’t say enough great things about everyone at Madison Animal Hospital. The absolute sweetest vets and techs. Doc Phillips rocks!🐕🐶

Jordan Huff

2020-05

We brought 2/3 of our dogs here for their first vet checkups. They were very easy to talk with and seemed to care about our concerns. We saw Dr.Fields. She gave me a GoodRX coupon to save on our medication and that is something that most doctors don't think of giving you. This office is only 5 minutes from our home and we were very worried of how it would go. We spent around $300 which was our expected amount for 2 dogs. This included shots, tests, and more. We now have a clear mind that our pups are healthy and she brought up things to keep an eye on as well. We are younger dog owners (20) so money can be tight and I wouldn't think twice of spending mine here for the peace of mind that they are healthy. The boys got tons of compliments and pets, so I don't think our dogs will feel worried about going to the vet because they know they are getting tons of loving and praise.

Alexandra Hill

2023-05

Very compassionate vets and techs at this animal hospital. We had two very sick kittens and they went above and beyond to help them. Unfortunately one of our kittens passed away but we are spending each day cherishing the other <3

Deb Eliopulos

2023-06

Fantastic customer service!Staff is amazing....you can tell everyone there loves what they do! Dr. Phillips takes her time, listens and we never feel rushed. She genuinely cares about each pet that comes through the door.

T Packard

2023-06

My dog had cancer he declined quickly and it was time to put him to sleep. After calling several vets offices, I could not get an appointment on such short notice. I called Madison Animal hospital and they fit me into their schedule. The veterinarian was very nice, and said she would always work in animals that are suffering and need euthanasia. As a pet owner, there is nothing more heartbreaking than to see your pet decline quickly, and not have anywhere to take them. They were very nice and sympathetic to my pain, and reasonably priced. I would definitely recommend them.

Tessa Cormier

2023-07

This vet has been our Shelby’s doctor for years. She gets super excited and runs laps around us every time we tell her she’s going!! They always treat her as if she was one of their own and they are VERY good on pricing for any and all services!! If I could leave more stars I would !

Shannon Jarus

2022-05

It was amazing!. Hometown feel with such a nice staff..My cat was never nervous..even for his first time here!

Laura Wells

2024-04

They always provide wonderful care and compassion !

Shannon C

2023-06

Great place to bring your pets. The staff is fast, friendly and very professional. They've taken exceptional care of our 4 cats and 3 dogs from vaccines to boarding.

Tina Porterfield

2023-07

I had to put my buddy down .They made it so sweet and easy. They were so nice compassionate they sent me a sympathy card all of them signed it my heart was so broken and they were just they were right beside of me I couldn't ask for no better thank you all so much

Ashley McCash

2023-05

Update: Dr Phillips just threatened me!!! I have a text where she claims to have called the Danielsville and Madison County Sheriff and I quote AFTER I wrote this review. I wish I could post a picture of her text documenting this.DO NOT USE THIS VET! I have proof for everything I said - she only has lies!I have been trying to transfer vets and Dr. Phillips and her office are blocking it! She has refused to send all my records.I am still blown away she is blocking this after threatening me by calling the cops on me. Calling the cops is an act of aggression!!! She is not right - I would say crazy.To date: I still have never been contacted by her with an overview of the $1,500 and I paid. My new vet and I had to go over both dogs with a fine tooth comb to find all injuries. Pathetic!Original review: Please read this entire review - never take your pet to this vet!!!!A week ago my youngest dog got into a fight with my older dog. Two females fighting for alpha!I took my dogs to Dr. Phillips. When I got to the office, my first comment was ‘yay new office staff’. I was very wrong! My dogs were taken in and treatment started.I NEVER heard a word. I had to call back that afternoon and find out they needed to stay over the weekend. I do think it was for the best BUT I asked the girl who answered the phone to have Dr. Phillips call me. I even mentioned my challenges with Skinny Blond and Curly Brown hair girls and not wanting them near my dogs!!! I told her that they are unprofessional and I don’t trust them with my dogs over the weekend. I wanted to know what was going on with my dogs - No call at all from Dr. Phillips!Monday when I went to pick them up, I was asked to pay my bill, given meds and that was all. $1,500.00 and they couldn’t even bother to meet with me.I was not given any information on my dog’s injuries – NOTHING even today!!!! I got home and found both dogs had stitches and my youngest is still limping!!!I gave the girl at the Vet 4 questions on Monday for the Dr. When I called Wednesday, she only bothered to ask 2 questions neither of which answered questions about my dog's injuries.An awful experience that happened recently, I was coming home from the UGA vet. Sigy one of my dogs had kennel cough. I was very upset because I pay for yearly shots. The girl who answered the phone – thinking she knew better than a vet – said oh no it’s not kennel cough. I said my dog just left UGA Emergency Vet – how dare you think you know more than them! Call me bad but I hung up on that vet tech telling her to have the actual vet call me. She should have never made that statement. It was Dr. Phillips and her policies that caused the problem!Every year I expected they were fully vaccinated. Not at Madison Animal Hospital, not only do they not give a Kennel Cough yearly vaccination – they NEVER even offered it to me.I told Dr. Phillips’, that her practices put my dogs in jeopardy. Kennel Cough, my dogs use to go to ‘spa day’ at her office, that alone should have made a good vet recommend the vaccine.While I was talking to Dr. Phillips about this issue, her immature and unprofessional staff struck again. The skinny blond girl came slinking into the room like a cartoon character trying to sneak. She went to the brown curly-headed girl. The brown curly-headed girl, gave the skinny blond girl her mop. Then grabbed a broom and headed to where we were talking. I should have been paying attention to what Dr. Phillips said instead myeyes kept seeing the actions of her immature unprofessional staff. I saw all as they did it behind Dr. Phillips's back.Leadership comes from the top down. If Dr. Phillips can’t be professional to call me and give me any details on my dogs & a $1500 bill, then it is no surprise how immature and unprofessional her staff is If Dr. Phillips’ staff acts immaturely behind her back (literally), they could do anything to my dogs and no one would know!

Kathi Whitner

2023-05

My 7 month old puppy ended up having Parvo. Comer Vet couldn't get her in and Madison Animal Hospital worked me in,, grateful. They were great about coming to the car, they took turns. I met at least 6 people, never saw one person twice. They were all very kind, very timely, didn't have to wait long. My fur baby was caught early, I was told. I was asked if I wanted to take her home to take care of her. Yes for sure. I was given fluids and antibiotics, explained all I needed to know. She had been throwing up, she is normal to be car sick, so I asked about that, told no because it might kill (car sick meds)her if mixed. Never offered nausea meds for her. She just got sicker, I would cry because she was throwing up so much. I started reading other doctors on the net who said the pack that goes home has: fluids, antibiotics, & nausea medication. (MULTIPLE VETS SAID SAME THING). It made sense. She passed away in 3 days. My heart is broke, not their fault. Confused & not understanding why nausea meds were not offered on a animal who came in with nausea, vomiting, & diarrhea. If it happens your dog gets this horrible virus, ask for nausea meds along with the fluids & antibiotics. It is only fair they should not have to suffer, which doesn't help them to rest a bit to get better. I did message them on fb, no response as to why.

Christie McCurley

2021-05

Wonderful doctor and staff.....I always know my animals will be safe and taken great care of. I have had to send one of my babies to heaven with the help of this office. I have also had animals fixed here and a 18 yr old cat if mine had to have an eye removed and they did and amazing job and she still lived almost 3 more years. You will not regret putting you animals care in their hands.

Donna Johnson

2021-05

Madison county hospital is an A + in my opinion. My dog, Cooper, that I had for over 8 years, whom was my best friend. Came down with cancer, he had to be put down. One of the worst days in my life. They were say caring and compassionate, you would not believe. Today I got a call to come pick up his remains, they did such a wonderful job! His remains were put in a beautiful wooden box, they even included some of his hair clippings. Was not expecting all of this. If, or when I get another dog, this is where I will be bringing him for all his needs.Donna Johnson

Lindsey Hogan

2021-05

I want to rave about this vets office!! Anyone that knows me knows I’m a “worry wart” parent. Well, I’m learning that extends to my fur babies as well! I took my cat Louie here to get neutered and have his ears cleaned. My usual vet was booking a month out so I took a chance on venturing to another office. I’m so glad I did! I may have been a bit much with questions and worry but they were so reassuring and attentive to my boys needs. These guys truly care about our pets and go above and beyond to care for them. Thank you so much for taking care of my Louie!!

Kris Hill

2019-05

Dr. Phillips and her staff are great. Our 10 yr old lab was sick. I called to see if they could see her and they said bring her now. She had an overnight stay. She was well taken care of and in much better shape when I picked her up the next day.We have used Madison Animal Hospital since Belle was a puppy. They take good care of their patients and their owners.

Among the Wild Spices

2023-07

Wow- never expected to be cut off mid sentence walking in with my very sick dog in my arms to be told by front desk they are very busy and she doesn’t think the vet is taking any more animals that aren’t emergency or clients (I would have been a new client - thank God it didn’t happen honestly after reading their reviews about rude vet and front desk staff :/ ) Do yourself a HUGE favor and go to Comer Vet with Dr. Strickland.

Jim Guill

2024-02

Staff is friendly, Dr. Phillips is very personable and knowledgeable, and they worked us in at the last minute for help with my wife's cat.

Bill Walker

2020-05

Dr Phillips and Dr Fields are great cets and also compassionate. We have taken our 14 year old Cocker Spaniel there since he was a puppy. They are fairly priced and helpful with scheduling. They give us options but are not pushy. We have also boarded our pets there and know they are well cared for.

Dixie Chevy

2019-05

Dr. Phillips is GREAT she is very understanding and truely cares about animals and their owners, I have been my pups to her for years, she even called on Christmas day and asked if we wanted to see our little cocker spaniel that had gotten sick, since it was Christmas, she took time from her family so we could visit with our little girl. She's a God send and a Great Doctor for our animals!! Thank you so much Dr. Phillips!!!

Shirley Carey

2022-05

Goes out of way to help animals she cares far. Has a heart of gold! Thank you so much for taking care of my Son’s precious dog. Taking care of family of Ill pet is very appreciated!

Tyler Barker

2023-05

Kind, courteous, affordable; you can tell they have a passion caring for creatures. I am deeply grateful for the surgeon who spayed my cat and for the staff who works here.

Pam Yeary

2023-05

I have taken my dogs there for over 10 years. We trust their work and the staff is very nice. I highly recommend you using them.

holly harmon

2020-05

The absolute best veterinary hospital in the area. Genuinely caring & knowledgeable people make all the difference in the world. I bring all my pets to Dr Phillips and never ever have had a single complaint. I would recommend this place to everyone needing veterinary services.

Trenda Ivey

2019-05

I run a rescue and we had a 3 month old puppy who had to have his leg amputated due to an accident. Stormy stayed in the hospital for a couple weeks. The Doctor and staff were remarkable and showed the little fellow lots of extra love and attention!!

Evan Mac

2019-05

This is by far the best veterinary hospital I've ever taken my companions to for care. Dr Phillips is an amazing veterinarian who genuinely cares about you your pet. She routinely goes above & beyond for my 18 year old cat Oscar, as well as my other pets. 3 years ago my previous vet, 2 emergency clinics & even the prestigious UGA veterinary hospital wrote Oscar off, saying he was 15 & old & it was just his time. Not Dr Phillips- she listened. And she diagnosed what the other 4 all had missed. Oscar is with me today because of her, & I will never, ever take any pet of mine to another vet. Hats off to her & the entire staff!

Mandy Poole-Farmer

2023-08

I went by error. They are very nice but don't have a clinic for the public to off ser veterinarian cost.