Pet Supermarket

Ben Saxon

2024-03

Love this store and especially love the staff. Always helpful, animal lovers and extremely knowledgeable. What they don't know or don't have they will either find out or find how to get it. Management is second to none.

Jacqueline Lemaire

2024-03

The new manager Travis was very helpful and he says trying to get the store together after a change of managers. The store is a bit hectic and obviously going through a transition period. I will come back in a few months and update it accordingly. The 5 stars is for the manager's efforts (not the current state of the store).

Jazzy

2023-07

My boyfriend and I had a not so great experience with a baby bearded dragon at a different large chain pet store in the area and I remembered this place so we decided to go there and see what they had. I’m so glad we did! The lady working there was very nice and also had bearded dragons herself so she was knowledgeable! She took the time to answer all our questions and also showed us that he was eating by offering him some crickets so we could see! The cashier was very kind as well. This place seems to really care about the animals and doesn’t make you feel like just another customer. We’ve had our little Reptar for a few weeks now and he’s been running around, eating great and growing bigger everyday!

Deborah Jenkins

2024-02

Not a lot of leash choices nor much in the way of getting stuff to get prepared for getting a new puppy this weekend. I would go elsewhere. Staff not knowledgeable about the products they do have in the store. I don't like having to hunt down staff members to ask them simple answers, they should be roaming the store to help customers with their needs and questions.Your best bet is to go to a different pet store if you don't want to settle for subpar products!Deborah 🐾(And this is by no sense of the imagination my first puppy I am buying for. I wouldn't even buy a puppy/birthday gift for a friend there!

Barbara Lopez

2024-03

Went there to get a few things haven't been in a while .As soon I walked in can see a change in the store love how it is coming together the new manager travis was very helpful and i feel he gonna make this store way better than it use to be also wanna add the birds are now in a cage can hear them before you couldn't hear them will be going back more often now

David Greer

2024-01

Great place to shop, Trinity was so nice helping us out and answering any questions we might have. The customer service alone is a reason to shop there. Thanks for all your help Trinity.The tanks needed a little attention but they were pretty busy.

brent chase

2024-04

The manager, Travis, is amazing. I want to start yhere. Good Management means a great store. My pitt bull has been suffering with skin allergies every summer and nothing short of an expensive steriod shot i often cant afford seems to work. He immediately recognized the issue simpoms and treatments and had a plethora of options for me. He had a better understanding then the high priced vet in a fraction of the he time. The treatments are a fraction of the cost and they solve the problem not just sooth the symptoms. This man is a great asset to this business. Highly recommend

Charles Hall

2023-12

Has a plethora of pet supplies and pets. Natural foods, pet toys, training aids, and comfort items. Friendly staff and a great location make it a great place to shop. Plenty of parking spaces, but you may have to fight to get one during rush hours.

Nitzia Martin-Vázquez

2020-05

This pet supermarket is awesome! The staff is very friendly, willing to help and knowledgeable. They know my fur son by name (Sebastian) and know what brand he eats.It is almost a sin to shop without my baby, because the staff gives me hell :) for not taking him. I have to say that it feels damn good to be treated like family by the staff. Love you guys!

Jenny Crotts

2021-05

This review is long overdue. I came into this store tired of my dogs allergies and trying everything on earth to remedy it. I was spending a ton of time and money homemaking dog food and trying tons of different dog foods. Then I met Amber! She introduced me to the Performatrin ultra stew dog food. My dogs love it and it’s grain free. My dogs are running to the food bowl because they love the meat veggie combo smothered in gravy. Thank you so much Amber. I love coming into the store because the staff are always so nice and helpful. Josh is always so friendly and he helps us get our dog food off the top shelves. Thank you guys for being awesome! You are appreciated.

Brooke Lamberson

2023-12

I love this pet store!

Alison Larimore

2024-02

Had a great experience here. I learned a lot and gad a great experience here. Live next to petsmart, but would rather drive to go here.

Dre Hayes

2024-02

My dog loves this ❤️ store. Great staff, decent prices. 👍

Bianka Rene

2024-04

It's a specialty pet shop therfore they are on the more expensive side. They don't carry the typical stuff you'd see elsewhere.

Jeremy Fuller

2024-04

Not sure why the store was wiped (management and employees) but this store is starting to go downhill

Vicki Mullins

2022-05

Loved the staff. They were so friendly,helpful and knowledgeable. The store was clean and well stocked with quality and reasonably priced items.

Temerius Tuft

2023-05

The store associate was not helpful. She would rather carry on a long casual conversation with someone about something non work related than actually help(or even acknowledge) a customer who only needed 30 seconds. I found what I was looking for on my own so good for me I guess.

Deanna Lee

2023-05

I just got off work but needed medicine for my cat and they were 10 minutes till close.I expected dirty looks but they smiled and welcomed me in. Both of the gentlemen at the register were so sweet and O'sean went above and beyond for me, digging through boxes to try and help me find the medicine I needed and even googled which would be most effective and safe for my cat.He rang me out and got me signed up for their loyalty program and I will definitely be back. Such a good experience, I left feeling so much better!

Angela Graves

2019-05

All of our fur family enjoy Pet Supermarket. A very good selection and usually good sales.

Lavean Bradshaw

2020-05

My "kids" love coming here to shop for their birthday presents. Pictured below is today's birthday girl. Sheba turned 6 years old May 5. But here's an idea.... Have customers sign their "kids" up for a birthday club. The "kids" get a free treat on their birthday !!!!

Angela Rowell

2024-02

They were Very nice & great customer service

Mentally Mamba

2023-05

My dogs love going there to shop. It's much quieter compared to other Pet Stores. They are the only pet store that offers large discounts or rewards. One of my favorite items is always in stock the Coastal Martingale collar.

Mary Planner

2024-04

They have about anything you could need for a pet, dog, cat, rat, snake.....

Robb Will

2023-05

Store was clean, not to busy for a Saturday. Went to look at what they had. Saw some cool lizards. Plus they had some very colorful smaller birds. Checked the fish out, which wasn't bad. But really no one noticed we were there. Until we were getting ready to leave. Lol, but overall a nice location easy to get to and out of shopping ctr.

Tina Stone

2023-05

They have a great selection of everything, would like more ferret soup etc but everyone is out right now. Associates are friendly and helpful. Prices are decent

Elle Danielle

2023-05

I go here occasionally. I have pretty bad social anxiety so it beats going to Publix or PetSmart if I just need something small. Sometimes I walk around for a bit just checking what they have out. I will say, the prices are crazy high on a lot of things and especially dog food. I mostly stick to cat food here. My daughter also enjoys going sometimes to look at the guineas and Ferrets.The majority of the staff is very friendly and understanding of boundaries. There is however one woman who makes me uncomfortable every single time I happen in on her shift. She always politely asks if I need help with anything, to which I always reply no thank you. I’m pretty familiar with the store. She will follow me for an uncomfortable duration and distance despite me clearly saying I do not need assistance. I’m not sure if she thinks I’m trying to commit theft or what but it’s highly unsettling and I had assumed would wear off after the first time or two. Nope.Also, I did at one point buy a fish here. It died within 2 days. Had it been a week or two, I might blame myself but 2 days mean it was likely already ill. I made sure to properly transition so it wouldn’t be shocked by the transfer. It was a beta fish. They offered a replacement but I went ahead and passed on that.

Derek Lewis

2023-05

Clean and organized, was able to find everything I needed and exter. The Crew us very helpful and kind. No long line, in and out. I have no problem Recommending this store to my friends and family.

Jessica Thomas

2023-11

The lady that was helping us was acting scared of the fish and it took way to long for her to get them out of the tank

Loretta Harry Nelson

2023-05

Very nice Lady helped me& I appreciate her help she had to be a new sales person,for never had that kind of help in that Supermarket.But my picky cat will not as of tonight eat the cat food that I got her. She has some age on her she will eat certain foods then stop so I buy another she might eat it or no. Only wants high dollar treats so tonight she will eat this cat food or drink Water Jj.Love Shopping & this Pet Supermarket. Will go back.

Alyssa Moody

2023-05

Loved their selection of ferret items, but they could use some more fluffy bed items for our small friend. The place was clean and it's a beautiful atmosphere.