O'Reilly Auto Parts

Alice Venter

2024-04

My car's battery was showing signs of dying so i stopped at O'Reilly to get it tested. It is raining lightly and the gentleman in the store said he wouldn't test anything in the rain. So i went to Advanced Autoparts and they are making sure im safe and not disabled on the road.*Edit to add* since i cannot reply to your reply. Your store manager, Dustin, I've come to learn, is leaving. His excuse to me was "i dont want to get electrocuted". The fact that your STORE MANAGER does not understand he physically cannot be electrocuted by a 12V battery is disturbing. My hope is that he really just didnt want to help me. Because if he really believes he can be killed testing a battery, you clearly do not vet the capabilities of your employees. No thanks. I will rather trust a company that knows their trade and are willing to go the extra mile for their customers. Especially a woman, worried about being stranded on the road in the rain. Dustin can go suck a battery terminal.

K Ream

2023-11

I’m am new to the Clayton area and just getting acquainted with some of my go-to places and I’ve never had anything but great customer service and generosity from various O’Reilly across the United States but this specific Clayton location tops them all by far! The staff goes absolutely above & beyond across the board! Not only are they kind, very welcoming, and super friendly and honest, they will go the allowed extent to do whatever it is to meet your needs and help in any way form or fashion!!! Thank you ladies and gentlemen for your great service wish there were several others just like y’all!!!

Ben Zachary

2024-03

Ever time I go into the store the staff always smiling and wanting to help me with what I need, always smiling and wanting to be of good help thanks for all your good help

RSL Family

2023-12

Got everything we needed. Clean store. Good customer service

tsyc 2

2024-01

Great service and prices! Thank you guys!

David Lovell

2023-05

Poor customer service! Gave me a price for new rotors when I had plainly told her I wanted them surfaced. Female manager had a bad attitude and used every excuse in the book why she couldn’t give me a courtesy call and let me know she wasn’t going to turn my rotors. 2 1/2 hours later I returned and they were still sitting in the floor where I left them. She told me the turning machine “wasn’t” working. I believe because of her unprofessional attitude she thought “she would show me”!I will never shop at the Clayton location again and most likely will never do business with Oreilly’s period! A great way to lose business and customers!

YT Censors All “YT Censors All”

2023-05

Greg and Amanda were very helpful when my car had an oil problem and engine knock censor issue. Unfortunately, it died up the road and had to be towed. But they were really helpful hooking up the diagnostics and seeing what else is wrong. Turns out, Kia is having issues countrywide

janet dailey

2022-05

My battery had gone bad and this store was just down the road. In a matter of 30 minutes I was able to purchase a battery and have it installed and I was on my way. The installer was was woman and she didn't hesitate to installed the battery outside in the rain.. kudos to you.. Great service I was really pleased.

Vincent Serio

2022-05

I travel a lot and have 7 vehicles. I have been going here 6 years. This team is the best in the US. Hands down. Thank you for your great help and service. You all should be training teams across the franchise.

jgj6331

2022-05

Tried to buy a can of carb cleaner - it rang up for $16 when the shelf price was around $6. Employee didn't seem interested in checking it out - so I went back and verified the $6 price. He rang it up again and it was yet another price (neither $16 nor $6). When I asked him to verify the correct price, he gave me a blank stare. I left it on the counter and walked. This is not the first time I've had to deal with lackadaisical employees here. Lesson learned.

Beth Smith

2022-05

Staff was great but transmission my dad bought here last 6 weeks, then started gushing trans fluid. Luckily he stopped the truck before it pumped all of it out. But O'Reilly's hopefully will stand by they're warranty. They're having to pay for the new transmission. Lesson learned, never buy a refurbished transmission from O'Reilly's. Go for a new . In the end the extra$ is worth not having to do it twice 🙄Update...oreillys sucks. Didn't stand by they're warranty at all my dad ended up paying out of pocket. NEVER BUY ANYTHING FROM OREILLYS . DONE WITH THIS PLACE. HOPE YOUR HAPPY MY DADS OUT $1100...🤬🙄🤦‍♀️😡😠

Mike Drake

2022-05

Cody is by far the best one there anymore. Smart dude! Not putting down the others but This guy knows his stuff and is willing to help you when needed. That man needs to run that place!

Tom Gerhart

2021-05

Not crowded, though I had driven past it several times waiting for a good time to stop. Obviously my need was not urgentAsked guy behind desk for directions, and was able to have a quick in-out with just the right amount of service.

Arlene B

2022-05

I got to say this in witness this in first hand I went there Sunday to get gear oil the big husky manager unknown man light brown hair mess looking was such a gentle and sweet man he seen me help this couple with kids trying to get there car fixing after waiting for a mechanic for 6 hours no show and that manager help this family with a battery and so other parts what a man he was I got to say I am so HAPPY and thought this guy deserves more then this he needs to be Top dog prayers to him.

Kyle Dorsey

2022-05

Literally do not waste your time going to this O'Reilly's. The people that work there have absolutely no clue what they're doing, they just hand out the wrong part and in sheer determination try and tell you that you're wrong. We've been given the wrong part 3 times, just go to advanced auto, don't stop here.

Larry V. Johnson

2023-05

The sales person helped me to make a decision to break off the older lug nuts on my car wheels and start over by putting new ones on. This was an older car, and when I had to replace a tire lately, no one could find anything that would fit the lug nuts to take the tire off. So, they had to break the tire lugs off. Now, I am breaking off all of the tire lug nuts and replacing them with new ones.

Bryan Fisher

2023-05

Tyler the manager at the store was extremely helpful in putting in a new battery for our vehicle highly recommend their place of business.

Paul Clifton

2021-05

The employee that helped me didn't even wear a mask nor gloves. There products are one of the best but employees didn't care about customers safety during this pandemic.

Amy Wilbanks

2019-05

Got a good battery, installed for a good price. And he fixed my fan guard while he was doing the battery. I was out of there in no time.

Kendra Simmons

2019-05

Greatly appreciate their help this morning, went above and beyond and helped me replace my battery. I was out of town and my battery was dead when I went to leave the hotel. Got a jump and made it to O'Reilly's! Thank you!

jo Cole

2019-05

Never been to O'Reilly's before I need a part for my car and it was available the service is great the attitude is awesome and pleasant and I never knew the service is available for your car if need glad to know the price is awesome

Hilary Horsfall

2020-05

These people are always helpful and efficient. They have experience with their own cars they are willing to share and super friendly

Darion Marcus

2018-05

I made my first visit today. I went to get a price on a water pump for my truck. The price was great. I will go back for sure.

Warfather1964

2023-05

Had what I was looking for and was very helpful. Plus they usually have a lot of good sale items.

Gretchen Quilliams

2019-05

The employees are always very friendly. Employees are extremely helpful. Store is always spotless. Very clean for an auto parts store.

jennifer rivera

2023-05

Love love these folks. Great service and advice

Dyna Katona

2022-05

I bought a rear windshield wiper and they put it on for me.. very nice staff

Susan Goodwyn

2022-05

Very clean and organized store. Professional and helpful employees.Highly recommebd.

P-4

2019-05

As far as Auto Parts go it's hard to go wrong unless of course you don't go to O'Reilly. Best price selection and people are here.

BEN Pulliam

2020-05

The manager and the employees here are always very attentive and always willing to help.