4.6 (107)
12291 US Hwy 27, Chickamauga, GA 30707
(706) 638-1550
petpalacechickamauga.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robloxeli
2024-04
I’ve used them a lot. They are good and very reasonably priced. Normally $37 to $40 for a small dog. Bathe, hair cut, nails.Last time for my two it was $83 but I had only $80 and she took it. They went up a little bit so I wasn’t prepared. I did ask before I brought them how much and it was $37 to $40. My dogs weigh 5 1/3 lbs and 13lbsLast time I took my molly the 5lb they shaved her down to the skin basically and this time they left a little hair as I requested. She was matted but I don’t find that shaving them down to their skin is appropriate for such a small dog. She’s still too short now but at least she has a little fur on her. Most of the problem was my fault since I didn’t have her groomer for like 5 months during the winter. Just be aware that they do this to dogs that is matted. It’s easier for them to shave them but they do go super short which I don’t like. Dolly, my other dog they do a good job on. Her hair don’t Matt up like Mollys. I won’t be using them anymore but they are great to use if your dog doesn’t get matted up.
Christina Derriso
2024-04
We have been taking our dog here for the past 4 years. Elizabeth and her team are always professional and very friendly. Most importantly, they are sweet to the animals. Not all groomers are "nice" to the pets and that's not okay. She does absolutely beautiful work. My sweet baby always comes home happy and smelling good.
Robbie Mullins
2024-03
Absolutely appalled… this was my 6th visit to her never a problem. I checked in this morning and a told her same as last, ears, nails. Etc. I pick her up she’s almost hairless!!! I never said a lion cut. I’ve specifically told her to never cut her tail. It’s hardly anything left.. this is a long haired cat, why would you not question it. Call me or something. I thought I found a groomer… I was wrong.😑 it sucks because now my cat that is so spunky has hidden under the bed and will not come out. She is now depressed and I can’t do anything to change it.
Sam Amescua
2024-03
My poor cat got balded today by this groomer. Long hair her whole life and now she looks awful due to the neglegence if the grooming staff. They asked what I always get. I was a normal client. Until now I will never return. My poor girl is bald. They never called to confirm before they cut 4 + inches off my girl. So unprofessional and to know that they blamed me when I got there, and didn't offera refund is obscene. Don't take ur fur babies here. They could care less about them or you.
Chatteus Maximus
2023-07
**DO NOT RECOMMEND**Ive taken a long time to finally write this review so i hope it helps pet owners in the future. With that being said, I dropped my 2 puppies off for a week at Pet Palace. I first chose this place because of the great reviews here. After we got back from vacation we picked up our puppies and once we got home i noticed that my dogs front leg was in the wrong hole in her harness. Upon further inspection i removed the harness and she had a very bad abrasion under her armpit. It was red, swollen and her skin was rubbing off. My puppy also had an indentation where her harness was which led me to question how long her harness has been on? So i called Pet Palace because this was a concerning issue. I spoke with one of the kennel technician that cared for her and he said that he did NOT remove the harness for the ENTIRE WEEK because they would not come when being called and he stated it was just easier that way. This is very dangerous practice as you should never leave a pet in their harness and they and severely injure themselves in the kennel. I hoped this review helped and the kennel technicians receive proper training moving forward.Based on my experience here i CANNOT recommend this establishment for fear of pet safety nor will i go here again.
Ken Hays
2023-05
We love Pet Palace. Our dog Layla loves going there. She gets so excited when she gets there. They do a great job. Their prices are so reasonable. We won't take Layla anywhere else
Peggy Oneal
2023-09
My two Chihuahua are very happy when they get their nails clipped and the price is very reasonable. Good people who love animals. Thank you so very much
Cassie Felton
2023-05
I took my two dogs, one a lab pit mix and one with a pit chow mix, for a bath, brushing and some hair trim mainly around their feet. Well when I picked them up they were both still damp which was fine but when I ran my hand along the lab mix there was a ton of hair still. Now I’m used to my dogs being groomed and having very little shedding afterwards. She still had clumps of hair all around her legs. I’m also used to the dogs looking shiny and clean after grooming and they did not look like that at all. I ended up coming home and brushing the lab mix and I came away with all this hair. I personally do not recommend going here. If you are looking for just a basic bath at 30 bucks a dog then this is your place otherwise go somewhere else.
Tamara kimbell
2022-05
Such wonderful customer service! Called several pet groomers to schedule our Daisy and they were awful. This business was kind and caring over the phone, which is a big plus for me. When we arrived our pup was treated so well, I knew she was in good hands!! I highly recommend them and our Daisy will be back for her regular grooming. If I could give 10 stars I would because they deserve it!!
lisa hope
2022-05
My Dobie is always taken care of, and is very excited going. They are very good with pets and people
Brad P
2023-05
They take excellent care of our dogs and cat. Our cat is diabetic and needs insulin twice a day and they are able to handle that with no issue.
Tim Hall
2024-01
Always do a great job grooming our Molly.
Mandy Holder
2023-05
Never can get an appointment, but when we were able to, it looked like she had never been touched. She had stiff and sticky hair where they must have sprayed something on her coat. Her hind end still had matted fur and was still dirty. We won't be back.
Jane Bartosik
2021-05
Friendly staff, knowledgeable and very gentle with my dog. She went from a wild thing to get her toenails clipped to being able to just sit and get it done without a huge fight. They were patient and really good with her. Very reasonable prices too
Josefa Tapiero-Hixson
2023-05
This is my first time at this place, I'm very please with the groomer done on my mixed Lab Sandy. She is sick with cancer and they were very attentive with her. Thank you very much.
Gigi
2024-04
They r soooo accommodating and kind!!
Carrol Gross
2024-04
Very professional, and kind highly recommend
Cookie crumb
2021-05
I've been taking my 2 very large dogs here for like the last 6 months since some coworkers recommended this place to me... The owner who is the one that washes the dogs and does everything is absolutely wonderful and truly loves the dogs. It's also inexpensive. I live in Chattanooga, Tennessee so its a drive but so worth it. I am so grateful for her. It does take the whole day but whatever. My dogs have soooo much fur, I cannot do this and it would cost 3x at petsmart or anywhere else. Plus they are treated so well there.
Teresa Reeves
2023-05
They have alway been good with Tootsie and Bun Bun and I will continue to use Pet Palace they are very good and I love how my fur babies look when I pick them up Thanks for your hard work Teresa Reeves
Danny M
2023-05
This place is ridiculous trying to get an appointment. They are saying 8 weeks out to book appointment. Who wants to wait 8 weeks?We have used them before but not again with having to wait that long.Sounds like they need to manage their time better or need a little more help.
Paulette Martin
2022-05
Had puppy taken in to get nails cut. It was his first time. She took him and talked to him like the puppy whisperer lol. Not a wiggle out of that rambunctious little fellow. I was beyond shocked, he behaved so well. And the price- $5. Will definitely be back. Ty Pet Palace!!!!!
Ann Fiddler
2022-05
Best of the best! Great service, easy to schedule, professional, and fantastic prices. I would highly recommend for all dog breeds - big or small.
Laura Tapp
2019-05
There aren't enough stars for me to express my experience with The Pet Palace... HANDS DOWN the best groomer I have used in the area!!! This is definitely my sweet baby's new salon. Thank you Pet Palace, you guys are amazing!!
Silhouette
2022-05
Boarded my 3 dogs here for a week. Staff is friendly. My dogs seemed a little skinny on the return but other than that everything was perfect. Fairly priced. Accepts CashApp.
K Ca
2019-05
My poor kitty was matted and I was very very nervous for his first ever groom, but I was told he did very well with minimal issues, mainly the only issue with his paws!!! I am extremely pleased with Pet Palace and I would recommend others to this place. My cat gots major confidence too haha, cuz he looks so much better! Thank u so much!
Jaime Barfield
2022-05
Fast and super efficient. I took a dog that had never been before and was a little jumpy. They handled it well. Very nice. Definitely will be a repeat customer.
Becky Bell
2017-05
Very pleased with my first experience at Pet Palace. Chickamaga. The girls were very courteous to me and loving to my poodle Louie. The did a great job with all services. Will certainly return for next grooming. Thanks girls.
Angel Parker
2022-05
Staff was very helpful answering questions and polite about boarding. The owner answered all my texts in a timely manner when I asked for updates since this was my first time boarding my two boys.
Audra Edwards
2022-05
Great place to get our furbabies groomed. Always pleasant and she does a awesome job with our can be difficult pups.:)
Lyndon Wilson
2020-05
This used to be the only game in town for pet grooming. We'd drop our dog at 830 am and wouldn't get her back till 3 or 4pm. Now we use Petco and they are done in an hour.
Monday | 8:30 AM-5:30 PM |
---|---|
Tuesday | 8:30 AM-5:30 PM |
Wednesday | Closed |
Thursday | 8:30 AM-5:30 PM |
Friday | 8:30 AM-5:30 PM |
Saturday | 8:30 AM-5:30 PM |
Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population