4.1 (342)
40 Jackson Ave, Braselton, GA 30517
(470) 242-6890
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
TJ Carmichael
2023-11
11/5/2023 - arrived at 9:50pm and the doors were locked. Knocked on the door, employee looked at me and walked away. Posted close time is 10pm and I just needed one item. Do better.
Carmen Hunt
2021-05
I live fairly close to this dollar general & I don't really like going to the store unless I absolutely have to. But the times I have gone Melanie is right there. She's very accommodating. A few times she was already asking me if I need help before I could even ask her for help. I recently went the other day & like clockwork she was all over it. Had me in & out & what she suggested really helped. I was trying to leave a review on the survey but it said I had already did one. Acknowledge her efforts & let her know I left this for her please. Keep up thegood work girl.
K Jordan
2023-05
Worst Dollar General manager I have ever encountered. Several times I've been here and the price on the shelf did not match the ring price. This lady actually pretended to be there to help and instead turned the screen, hit pay now, and pressed debit and walked away. She is visibly rude and and on one occasion went to the back and refused to come out because there were two or three people there who needed her help. She is obviously in the wrong profession. Customer service is NOT her fortay.
Kristina Leggett
2020-05
This has been a well stocked and clean store, with friendly, helpful staff...until very recently. Tonight the refrigerated section was in bad shape; roof had obviously been leaking onto the cold food area, yuck. Many carts full of new merchandise blocking the aisles with no one there to stock empty shelves. Regional management needs to do better by this store and its employees, immediately.
NECIENY2VA
2021-05
I waited 15 minutes to enter because 3 people walked in without masks on. There are signs clearly posted on the door to wear masks. Once they left I hurried got what I needed. More people came in without masks. The cashier didn't have hers on properly as well. We have to do our parts collectively to beat this virus. No one is enforcing the mask rules. It wasn't the first time at this location also.
Carlos
2022-05
Need more stuff on the shelves. Store basically empty n food out of date. I've checked personally with a little more management this place can be better there's one down the road a couple miles away totally different everything the way it's supposed to be.
Sherry King
2021-05
They didn't have toilet paper. Everyone has toilet paper, now. It isn't flying off the shelves like it was. Bad ordering if you ask me. Lots of items were out. Non-essential as well as essential.
astrid vvv
2021-05
The way this store is ran is absolutely atrocious. They haven't had their shelves stocked since BEFORE COVID. You can't even find candles, sugar or aluminum foil. The shelves are empty. Every single day these shelves are bare. This has nothing to do with COVID as the location no more than 3 miles away has their shelves fully stocked.The location I'm reviewing has an employee who is as sweet as can be. Today, she was made to work BY HERSELF at the cash register. There was a line wrapped around the store and almost out the door and no one there willing to help her. She's got to be near 80 years old. This is absolutely unacceptable and I've seen it happen so many times with this location. There's never enough employees available to help customers and to help each other. Every single customer in the store was angry at how this employee was being walked all over by whoever the manager is. The employee said she was not there alone, that there was another employee in the building. They just didn't find it necessary to assist her. I need to be contacted by either a District Manager or someone from corporate because this requires immediate escalation. I can be reached at ayyydavis@gmail.com. If someone in charge does not find it necessary to reach out, I can always go to Twitter since I have more than 150k followers who are all as passionate as me about workers being mistreated.Let me make this clear, this is NOT the only incident of this type of situation happening. It's every single time I'm in there. I'm finally angry enough to try and do something because it's never ending. No one should be made to work under those conditions, especially not an elderly woman.
Jessica Kenyon
2021-05
Most people over look this store! They have so much product, and coupons! I love digital coupons. Nice when you forget something at the store, to be able to grab it here! And love the holiday outdoor stuff!!
Lacey
2021-05
Don't go to this store if you need to split payment because they will tell you they can't then they will proceed to call you dumb and tell you to leave before they call the police on you. Learn to do your job and don't insult or threaten your customers. You two young ladies that did this to my fiancé should be ashamed. I hope you lose your jobs!
Michael Masters
2019-05
Quick and conveinent for certain items. This one is loaded with shop lifters and drug deals right in the parking lot. Use caution. Not the best clientele. Store can on some days be completly trashed and others look like it was freshly stocked. Staff is hit or miss. Some are really great other stand rining you out while talking on the phone.
tracie mccurley
2018-05
The cashier was very helpful in pointing me in the direction of the thing I went in for.
jannie tran
2018-05
I came here around 5 i believe this store was the cleanest out of many dg ive seen in a while but that was not the surprising part what amazed me was how sweet and patient the workers were i had question about some items i was looking for and the two young ladies tries to go find it and when they couldnt they offered to call around and see if the other locations had them. Kudos to them because for dollar general customer service is very slim
Lou Soto
2021-05
The old store manager which kept everything clean and stocked left to another location. Now the store is utter chaos nothing is ever stocked it's dirty and they hire sorry employees to run it and they keep going through different management so you never know what you're gonna get. What is for certain though it's gone down hill and not going to get any better.
Blue Moon
2020-05
Nice and clean, it's nothing like the other Dollar General Store's I've walked into. It was nice and had on some damn good music. I was just dancing too the beat!! "Dance" I say!!
frances mayo
2021-05
I goofed, just going over my reviews and the Dollar General l wrote the bad review was the one in Lavonia, Ga. Sorry guys! The Braselton store is great. When l'm in that area l always stop in. When l was staying with my Aunt l always went there. Great worker's, some of the other Dollar General's could learn from them!
Kenneth Flaherty
2021-05
Great deals! Never too crowded. Good customer service. Finally getting back to somewhat normal stock due to the pandemic. Way better than walmart
Roxanne Symons
2019-05
I like Dollar General they keep the store cleaner than most of them I have been in.I feel that the supervisor should get a good pay because she works as hard as everybody else she doesn't just stand behind the counter like a lot of them do
Shirley Smith
2021-05
They had a lot of items 50% off. You have to look for that color for but I got some good stuff. I got to use my $5.00 off too. I'm very pleased.
Kim Juanita
2019-05
The place is ok. But using the app stinks. No one can ever pull up the apps to see the coupons saved. Unless you go out the store and come back in. But then you have to remember your coupons saved.
Chris Dove
2018-05
I shop here 2-3 times per week. The store is unorganized and messy. There is usually only one employee working, who is always "busy" and not working the register. Sale prices are not updated in the system causing an overcharge during check out.
Mandy Cui
2022-05
I love the staff at this store, always kind and attentive!! Things that i don't like is items out-of-stock too often and some item are really expensive.
Topher Vaughan
2021-05
I love the staff at this store, always kind and attentive!! Now the store it self, I don't really care for, it's NOT A DOLLAR STORE, the name is very misleading, it's more likeOVER PRICED CONVENIENT STORE,that being said, it is convenient and they have a huge selection, but if it's not on sale, you're gonna pay to much
Wanda Grissom
2023-05
The manager is always rude to me and my husband, she acts like she is hates her job! She not helpful at all. I choice not to go to this store if I can help it.
Tonya Aikens
2022-05
Everytime I go to this store nothing is in the right spot or the price is ringing up wrong. Then the associates get attitude about it. Hey it is not my fault your store has things in the wrong place or the prices are marked wrong.
Roger Newton
2018-05
Very pleasant place to shop and they usually have some great deals. Friendly and helpful staff. Fairly easy to get in and out of parking lot.
Adal Madera
2019-05
Sometimes there are no people at the checkout and have to wait but overall it's one of the better stores around because the items are actually on the shelf and not on the aisle floors.
Rex Rider
2023-08
Short blonde lady idk her name was very nice and helpful give that lady a raise
Kattie Ballard
2020-05
This store is by far the best DG I have ever used! The staff is the most friendly and helpful and have yet to wait in a long line forever they get you out in a timely manner!
Michelle Collins
2019-05
I go to this store on a regular basis. The previous manager actually cared about her customers. The current manager will leave her employees drowning with several customers waiting in line while she stands outside to smoke and talk on the phone.
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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