CVS Pharmacy

K. D. Johnson

2023-09

The location has been around for a long time and I've used them a lot over the years.They're open later than most pharmacies in the CSRA.The pharmacy is always super busy but that has never stopped them from being friendly and fast!I'm not going to lie.. sometimes they run out of medication because of how busy they are but they tell you upfront and let you know exactly when they'll have it in stock.Even if you can't wait because you need the medicine that day, they understand and will suggest other pharmacies if you ask!They will always be one of the top CVS pharmacies I use because I've always had a pleasant experience!

Dorothy Bolton

2023-05

Worst pharmacy I have ever dealt with. Stop losing people prescriptions. Stop trying to rob people of their money, if I have insurance on file, run my prescription with my insurance. They tried to charge me $90 over what my prescription was because they ran that one out of four without my insurance. Why run three and not all four. Make me feel as if you deliberately wanted me to pay full cost because it was the only one that cost well over $100. Last, don’t lie to your customers saying that if our doctor calls in a prescription you don’t automatically fill it. You wait until we get there and request that it be filled. I have came to the conclusion of moving my prescription. After 20+ years this last year was to much for me with these no compassionate worker in this pharmacy, I am done.

James Trundy

2022-05

This CVS has made me rethink shopping at all of there locations. I have been shopping here for about 3 1/2 years since I moved to Augusta and customer service has always been great till the last 3 to 4 months. They push everyone to go through the self checkout even when there is a long line. The people they have working there seem like the customers are last and the idle chit chat and stalking the selves are more important then the customers. I will be canceling my care pass and going to the Pharmacy a little further up the road.

Local Guide

2022-05

I called to speak to a pharmacist. I had questions about a medication I’m taking. Nobody answered even after being on hold for a half hour. Then I called from another phone while on hold on my other phone. They kept both of my lines on hold for over an hour. Nobody even answered to check the line.Can they even see how long a person has been holding on their end? Pics just to show that this is true.Update @ 12:04 pm 10/9/21: Found out a pharmacist is not even there. A floater tech that goes from store to store is working alone right now 🤦🏽‍♀️

Donna Bosserman

2023-05

They don't answer the phone. The outside lot is disgusting. Prescriptions get messed up a lot. They'll sneak in Rx's that they were told you no longer take. If you don't catch it before you leave, they won't take it back. The employees are extremely slow moving.Unbelievable no one has done anything to correct their problems.

Sandy Black

2021-05

Filthy parking lot. Overgrown shrubs w poison oak. Parking spaces undefined now w invisible paint. Always a twenty to thirty minute wait in drive thru or inside when rx is already filled and ready to go. Basically a third world pharmacy. However. I personally have always had exceptionally friendly staff when I finally have made it to pick up . all the money made should go toward a cleanlier environment. Least sanitary pharmacy around appearance wise. Wrote cvs with no response months ago. Code violation apparent w weeds - rusted doors-. Undefinable parking spaces , etc.

Burd Main

2022-05

We're doing reviews on phone calls now? really? like we don't go enough places and then asked about that anywho CBS is always cool they like my dog down there she's a celebrity with the locals

Queen

2023-05

This is the most unprofessional horrible cvs pharmacy ever! They definitely lack basic customer service skills.

Fran

2023-06

It was very good and im happy with my shot it doesnf hurt at all

Laura Wayland

2021-05

I was just holding for 30 minutes and 24 seconds with NO ANSWER!! My doctor called in my prescription 2 days ago and it's still not ready. Terrible!

it the king1103

2019-05

Cashier was very rude and asked for id on over the medication rung up product for wrong price and didn't believe it was on sale.. after frinding out right sale price I refused to buy and left store.

Felicia Miller

2020-05

Pharmacy never answers the phone, especially during the evening time. Wait time can be up to 30 mins or more.

Love546

2023-05

Pharmacy lack’s customer service.

Michelle Weaver

2018-05

Not a friendly environment. Very rude give short answer to your question. Not informal at all.

Ken Curl

2023-05

Fast reliable and professional pharmacy!

Beth Tebow

2021-05

They need more staff and parking area needs to be bigger.

James Somer

2020-05

Not 24 hours anymore!!! Why?