4.2 (1541)
1255 Caroline St NE, Atlanta, GA 30307
(404) 527-3769
rossstores.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
p n
2024-04
I do appreciate the manager Mary for taking time to speak with me about the mistreatment that I just experienced with the associate/fitting room attendant Melody. She has grey hair/short cut. She’s an older woman. She was very respectful and friendly to the male who asked to try on clothes but when was next her tone lowered and she became rude and short with me for no reason. I was respectful the entire time. She was so nasty without provocation. I didn’t know what was wrong but I went to try on my clothes. When I came out she again snapped at me and I politely asked her (Melody) was she ok? And why was she being so rude to me (a stranger) she became defensive and said “that’s your opinion. She then became hostile and even more aggressive when I asked to speak to the manager. She told me to “Get out” and pointed towards the door. As if she were the manager/security even though she was not. I remained respectful the entire time she ended up walked away. She was so nasty to me and aggressive that stranger standing by followed me to the manager and told her that she was really rude to me. I will not be coming back here. The woman was old enough to be my grandmother I was shocked at her behavior. Especially since she felt so comfortable to do it in front of other customers.
Carlneta Wiley
2024-04
Ross is one of my favorite places to shop and now that I'm a senior I take advantage weekly of my discount on Every Tuesday... We're at one of your locations and we visit many of them right here in the metro Atlanta area and when we're out of town as well! 💯%
Sean Michota
2024-04
This place has improved in the past year, with the addition of Marshall's and Burlington to the Center. Though the picking is still a bit slim.
Kourtney Zenovia
2024-04
Really dislike this target. The Edgewood district stores in general have horrible service which is why I always shop outside of my community. The lines are consistently down the aisles long and they never have more than 2 cashiers at any given time. Today after waiting for 23 mins, which it SHOULDNT take 23+ mins of waiting in line for me to spend my money, I was told that I couldn’t make a return from their sister store which literally DEFEATS the purpose of sister stores. She was able to somehow override it and they wanted to give me a PARTIAL refund for something I paid full price for literally yesterday. I needed up putting my purchase back as well because I was sooooo annoyed. Annoyed I made the drive I. Traffic for nothing. Annoyed I didn’t get what I needed. Annoyed at the time spent in the store and annoyed they tried to give me a partial refund for something I paid full price for less than 24 hrs ago WITH A RECEIPT. The manager just shrugged and said they can’t take it back. Smh
Nadine Heron
2024-04
Absolutely great as usual. Alot of good finds. My favorite store ever!💖👍🏾 Got some cute outfits for my vacay and got lots of compliments 😊
Moe Walker
2024-01
They had everything my trio wanted. Thank you for your great customer service skill on late night. They made my trio feel special on Their bday.
Tiffany Powell
2024-01
Always find something good here. We went during Christmas rush and our cashier was so nice and patient.
Kiara S
2018-05
I love Ross! If you haven't been you should go. They have pretty good merchandise for a great price. And for my full figured sisters they actually have nice/CUTE clothes for us so make sure to go check out the pieces. You never know what you will come across
Malik Barron
2023-09
You can only bring 8 items into the changing room, what happends if i need to try on 10 items. This makes no sense. Also I'm not allowed to help my child try on clothes. Thats very interesting wont shop here any more.
Alicia Holland
2021-05
It was a in and out thing but I picked up a nice outfit for Mother’s Day and a few other things. And It didn’t brake the bank. This one is a hit or miss if you don’t catch them when they have stocked merchandise. But I like the location and the service on point.
Donna Farmer
2019-05
Great prices!! Bought 3 shirts, 1 dress and a pair of boots ...ALL for 100 bucks! Slightly irritated that plastic clothes hangers aren't left in the clothes upon purchase, so therefore, only 4 stars. If a customer request a hanger, after spending money...you really should just give it to them. Period.
Tawana Johnson
2024-04
I love Ross. This is one of my favorite spots!
Lorel Winfrey
2023-05
Grabbed some Amazing Mickey Mouse luggage and I’m so excited 😊😊!! Great Prices as Always!
Melissa Uppelschoten
2024-04
They just don't seem to care. There is little urgency or desire to serve their customers.
Melloney Watts (Melloney The Wig Guru)
2024-01
Super friendly customer service. Long lines, but I expected that from Ross, but we expected that it was the holidays.
Shakura Thompson
2023-08
I had a cart full of items maybe totaling $600 so for my new Airbnb but while waiting in line (17 people 1 cashier!) my phone died so I was no longer able to pay for my items. I step out of line and ask the store manager Mary if she could please help me out And just give me about a two minute charge so I can pay for all my items. There were outlets available in the area where she was at and she refused to help me. I frequent Ross constantly for my job and studying Airbnb‘s for people Ross was my go to the situation completely turn me off and I will take my business to TJ Maxx marshals or whoever is not associated with Ross dress for less
Kim Ford
2023-11
Great prices, clean store, well stocked and fast moving lines!
mari H.
2023-12
I shop here alot. It's prices are great.
Thrdiyo Jonez
2024-03
My favorite discount spot besides Marshalls!!!
Freedom Schultheiss
2023-05
Initially I was impressed that the store was open until 10am on a Sunday night. Once i entered, i wandered over to the ladies clothes section and noticed that there was a broad selection of clothes but the styles and sizes were all mixed up. Nothing seemed in order. The jeans were a bit better with sizes but still had styles all randomly placed. I found a few owns i needed to try on but the changing room was closed. So i just skipped them over my clothes to get an idea and figure I'll need to take advantage of their 30-day return (only with tags & receipt) policy. I guess I'll see how that goes at that time. The wait to check out was about 15 min long but the store wasn't at all busy about 1 hour before close.
Heather Cooper
2023-12
Great Ross! Great selections on purses, glasses and jewlery
Sachie Baker
2024-04
Always helpful and friendly staff.
Matthew D
2023-05
I love Ross, but for me it's like going to the grocery store on an empty stomach! Today I went for a pair of shorts and left with way more than that! Smdh! Prices can't be complained about at all and they have way more than just clothes.
Michelle Manley
2024-01
I love ross name brands at good price
Lakeshia Jones
2020-05
Very friendly staff! But small maternity and coat selection.
Tarcila Monsores
2023-10
I loooove Ross, unfortunately this time I found a beautiful shoe with no pair..frustrating, but it's part of the game I know..
Jonathan W
2023-05
Best luggage selection out of all the discount retailers in the area. Plenty of Samsonite + top tier luggage spinners for great prices.
First Last
2023-05
Men's, women's, kid's, housewares, luggage... racks on racks of discounts. Some name brands and the occasional I-csnt-believe-it moment. Women's shoes, not men's. Men's pants all seem to favor large waistlines. **NOT hatin' on our plus-sized brothers. Just saying if you're under a 32" waist, you msy walk out with elastic swearpants. A good number of items hung under the wrong size, maybe 1 in 30ish. Checkout can be a wait if you're shopping during lunch or right after work. All said, you can find great bargains if you have the time to search.
Ceci Lewis
2020-05
It was a nice big store. A lot of different products. Parking was a bummer.
Billy R. R.
2023-05
Attempted to make a return. Three cashiers and the line was L O N G... Decided to keep item and enjoy the rest of the beautiful daylight before it expired. Life is too short for slow, riding the clock employees.
Monday | 9 AM-10 PM |
---|---|
Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 8:30 AM-10 PM |
Saturday | 8:30 AM-10 PM |
Sunday | 9 AM-10 PM |
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