3.8 (193)
565 Joseph E Lowery Blvd SW, Atlanta, GA 30310
(470) 751-3961
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Timothy Meriedy
2023-12
They have the best stocked items great customer service anything you need is in place very helpful workers I enjoyed the interaction with customers from a blonde hair dread lock lady I believe she was a manager she was so friendly she was familiar with her regular customers and treated everyone with respect and was so friendly and helpful looking forward to stopping by again soon !!!
felecia Mitchell
2023-07
They have everything you may need. They are always stocked up on everything and have so many options. They have a great man that keeps everything full... All the family dollars near where I stay are always empty and need to be re stocked. Their customer service is amazing.. And I love ordering Amazon and I tried the lockers there for the first time and it was great..
ebony williams
2023-06
The manager Ariala and poch( which I’m assuming isn’t her name since it didn’t match the receipt) were very nonchalant and arrogant! I purchase two bags of lays chips which were on sale 2/$3 and was told they can’t honor that sale and was told to get out of her line. My items were then voided and another customer was taken all while asking for a price check for the sale items! Another manager was called and Myself (not the cashier) was told on the cashiers personal cell phone which was on speaker so that I and everyone in the entire store could hear her say that she was out of town on vacation and did not not have time for me being difficult ( I had only came to thIs store to purchase the sale items and Wanted to support my old community!!I was confronted by another customer leaving Joseph EBoone location and was told that the staff there were “always unpleasant like that to other customers and they had to deal with that behavior because they couldn’t go anywhere else due to their transportation situation!) I was happy to see the store in that community but unfortunately the service was poor! I will not return until there’s better customer friendly staff that’s trained to deal with the public and patronizing customer! Sometimes people can only afford items at a sale price! Due to certain economic situations! I know there are a lot of people in that neighborhood in my same situation! Just sad it’s always happens in certain areas! I would rate it a zero but only had the option of one star
Ellnora Cason
2023-08
Had a coupon, plus it was a smart coupon in front of the tissue I was purchasing, but it didn't scan or give me the sell price the so called lead went back there got the item and it did the same. But they still didn't give me the price reduction. No customer service skills at all
Ronald Solomon
2024-04
Everyday items at good prices
Cassie Campbell
2023-11
Unbelievable behavior!! The puck that works in there needs an attitude adjustment, Just flat out rude.
Kenneth Raymond
2024-01
Getting better on staffing,more help now shelves still not stocked... medicine aisle empty
A Elliott
2023-06
This is my first time in this Dollar Store it is the most unprofessional I've ever experienced first of all the lady was yelling at me to leave my purse at the counter which I did not understand because she accused me of stealing because of the past events that have occurred how very unprofessional
Daterigal
2021-05
This store was so clean and organized when I visited last week. I even called corporate to give praises, but no one reached back out to me. Thanks to the store manager Mr. Jerald for the great service as well. I’m happy to see this in my neighborhood!
Robert W
2022-05
I once went there all the time but won't be going there again. The cashier gave me the wrong change and then tried to make it look like I was trying to cheat her when I brought the problem to her attention. I'm a forgiving person so I was cool... Until I went back and was treated rude by the same cashier as if I had done her wrong.
Alicia Blair
2021-05
The store was very clean, neat, organized and well stocked! I actually felt sooo comfortable and at ease shopping in there. The customer service is outstanding. I asked about an item and the manager actually walked me to the isle and looked on the shelf with me!! THIS IS MY NEW GO TO LOCATION FOR FAMILY DOLLARS IN ATLANTA 😘
Gregory Jaudon
2024-02
No inventory but good service
SaKinah Khushu
2018-05
Everything as far as staff were well but it is extremely crowded. I don't feel safe walking inside. The aisles are too small for the disabled on canes, walkers, the power chairs couldn't fit inside at all. Then too much inventory on the floors constantly a serious hazzard all in itself.
nadia batts
2024-02
No reloadsfor cards and no cash back.
Ykeshia Williams
2023-05
The staff here were very welcoming, and the shopping experience was great. I was welcomed when walked in, that's a plus
Janice Jordan Ibrahim
2020-05
Re: FAMILY DOLLAR I just called 565 Joseph E. Lowery location. I asked the person that answered where the store was located she told me the address. Cool, yes, I googled it but whether it's me or not, I don't see a cross street. Or what's near it, her response again was address, after the third time, I said you are one s****d b***h. You work there and don't know your surroundings. Really???? 🙄🙄🙄🤯🤯🤯🤲🤲🤲
Caroline “Caroline” Mason
2022-05
The associates here are always really nice to me. The store is clean and well stocked. Honestly it's a diamond in the rough on this side of town
toya tsymonds
2023-10
Convenience is key. Staff and product offerings shortages are apparent.
Ashy Gee
2017-05
Great location right off the highway. Clean parking spaces, no panhandlers, safe at night as its on busy street. Store overall floors are kept neat.
marcella partlow
2023-05
They Have Super Great Bargains, Discounts,And Sales On On,Food Snacks,Personal Hygiene, Household And Other Different Item!!!!
gulstop
2018-05
Good prices, sign up for the smart coupons using the Family Dollar app. The store can be unorganized and messy tho. The aisles difficult to navigate.
Tonja Cheere
2021-05
Very Good Customer Service Here & Very Neat I Like To Be Able To Go In Stores & Find What I Need & Come Right Out.!
James Louis
2021-05
Blame it on "Covid-19"! Shelves empty as(use your imagination)? Not gonna loose sleep about it.ya heard me!!!😆 just let's me know"its real oucheeeaa! Stay safe everyone!!!!!!!!!!!!!!!!!!
Kyle Johnson
2023-05
Great Store, Always Clean & The Customer Service Is The Best 💪🏽
Tamira Moncur
2023-05
Cant even give it a one. The disabled girl was awful and the other girl. Worse family dollar ever
Taliban P
2021-05
Good people good sense of humor in the store good store clean disinfected tight parking though
Nathan Reid
2020-05
Never answers phone. Bought a pair of headphones yesterday which didn't work. Have some kind of refund policy. Do not buy headphones nor any electronic devices from family Dollar!
gacha flower
2021-05
When I went to that family Dollar the cashiers were very friendly and great customer service
Trina Freeman
2023-05
Ghetto not a good place can't give any stars DON'T DON'T DON'T GO HERE
K A
2018-05
This place is absolutely slum; I took pics and am complaining directly to corporate. I have absolute never seen a place of business this disgusting
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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