Big Lots

Krys Vincent

2024-02

This is my go-to Big Lots it's right up the road from my house very convenient the customer service is always Pleasant if I can't find anything they will look and see if they can order it for me it's great for household it even have a little grocery area and a little clothing area and shoes as well Pat needs as well

Allen “jiG3” Simoneau

2023-12

Big lots is good. They always got a variety of everything so that's nice... Only thing is my uncle ordered a chair and they were supposed to replace it and never did and so for that I'm going to drop you one star. I apologize but other than that keep it up Big lots... The chair was some kind of default on the arm and they knew it. It shouldn't have been sold because you could obviously tell after we got it home that it was used as a display but whatever that was a year ago so

Robert Baldwin

2023-10

Great selection of products here, we were surprised by the amount of Halloween decorations for sale, though a bit taken back by how much Christmas decorations were already out for sale.Having grown up in Winter Garden, it was nice to revisit this store since it was somewhat of a staple of my childhood. Fun to see how much they have moved things around from my last time there, everything looked like it had swapped sides of the store ha-ha.The store appears to be clean and tidy, unfortunately we managed to buy a blanket that had some form of substance on it that we didn't notice when grabbing off the shelf, hoping it washes out since this location is a good 30-40 minutes from us, not worth the drive back.The employees are for the most part great, the only real issue we had was check out.1 Person manning the register while 6+ people in line, and the person at the register was pretty slow unfortunately, which meant we actually spent more time standing in line to check out, than we did casually browsing the whole store and selecting items to buy.Despite it all, I'm sure I'll be back eventually, just depends on when we drive through winter garden again next, I suppose.

rndshrl

2024-02

What used to be a good place to shop with decent prices, is now an overpriced place that's not worth my time. We entered, we priced items we needed, we left disappointed and with an empty basket

Michael Higgins

2022-05

I literally had the worst experience. I went to big lots to get paper towels and toilet paper. I normally get the namebrand stuff because I’m brand loyal. I saw a sign which promoted the paper towels which were buy two get one free. After leaving the store I noticed on my receipt this was not the case. I came back into the store with my receipt and spoke with the cashier. First mistake she told me to go to the back and get the sign ….this is not customer service. After bringing the sign to her she called the assistant manager “Jen”, she advised me that this was a old sale and would not honor the promotion. Conclusion I end up returning $70 worth of merchandise for a coupon that was $4.95. The effort to return and restock stuff especially in a covid environment over something so small because of principal.

Tricia F.

2019-05

Went to buy a vacuum, 20% off signs lined the shelves there were at least five under all vacuums. The one we chose was $19.99 and it clearly said vacuums priced as $19.99 are now $15.99 when we got up to the counter she said "oh but not this vacuum it's only on carpet cleaners". I took her to the isle showed her the signs that stated vacuums and carpet cleaners, as you can clearly see in the photos. She said "just not off this one". Scam! I'm sure they say that about every vacuum you bring up to the front "oh just not this one". Very disappointed, obviously bait and switch.

Harriet McKenzie

2023-12

I found a lot of items I needed but was surprised that the prices were about the sane as any retail store. No bargains here.

TheInformernews

2024-04

Large selection if you really wanted to hunt for bargain this is the place

Gary Jon Meyer II

2021-05

My first paying job as a teenager was working at a 7-Eleven on Hwy 434 in Longwood, Florida. At that time in my life I had very little interest in much more than having a day job as a front and making my $4.25 per hour when minimum wage was still $3.35 per hour. Serving the customers that came in the door was almost a nuisance in my mind. Thankfully that didn’t end up as my career path. I starter working as a professional automobile technician at the Suzuki, Isuzu and Honda dealership in Sanford, Florida. Some things changed in my life and I moved to North Carolina. I worked at a very large Honda car dealership in Raleigh and thankfully they taught me what customer service actually was. It’s what builds relationships and keeps clients coming back for your services time and time again. It’s what keeps the doors open and pays your paycheck. It kept me employed and I bought my first brand new home when I was only 22 years old. By 30 years old I was the shop foreman and actually responsible for the customer service practices of 23 men and one young lady that were automotive technicians. By 38 years old I opened my own auto repair shop specializing in, but not limited to, Honda, Acura, Toyota and Lexus vehicles. Customer service fed my family and allowed me to buy a larger brand new primary residence on a 75 acre pond, a townhouse in Emerald Isle, North Carolina and acreage in the Blue Ridge Mountains. It’s actually very simple, customer service that is. Consider the fact that you are representing the company or brand that you work for at all times you are in uniform. If you do that, the money will come. It also feels good to help people believe it or not. Recently, I was on a two week visit back to the Central Florida area. On the very morning that I was leaving town my BMW 550i decided to indicate the left rear tire pressure was low. I also had to pick up my adult daughter on the other side of Winter Garden where she was visiting my ex in-laws. I needed to purchase 2 more pairs of memory foam Dearfoams slippers as last minute gifts. Procrastination 101, I know. I was at the Big Lots on Dillard Street just as they opened. The very first employee I saw was Zoey. I told her it may be a crazy question, but I asked if she knew where I could get air for my tires. I wasn’t really trying to ruin a $300 Michelin. She asked “do you mean a compressor?” then went ahead and directed me to a nearby WaWa that had air and it was free. They didn’t even have WaWas when I still lived in Florida. Zoey could have dismissed my question, but she gave me great customer service at that very moment. I’d bet she provides the same service quite often. She had no idea I was running late to pick up my daughter and had a 600 mile drive ahead with my elderly mother. My car was packed to the maximum capacity. I had my mom’s dog and pen set up. My daughter was in a brace recovering from ACL knee surgery. The trunk was so full I had to threaten my passengers not to open it. Zoey helped me out in an area that wasn’t exactly part of her job description. But, if you think about it, that was just good customer service.

Brady T.

2017-05

Came here with a friend and found some really good deals, and some items that I definitely want to come back for!

Queen Mar

2024-02

Mar, Brittany , summer, Dylan and Brittany are amazing workers. Love them.

Iliana Sanchez

2024-02

Great deals! Lots of seasonal decor

Barbara Hellebrand

2023-05

@Michelle Wheeler My son, who is one of the most caring, thoughtful and compassionate people I know, was harassed by you and you proceeded to call him the "C" word and threaten him repeatedly. He told you nicely what the issue was and you wouldn't accept that you were in the wrong. It was completely uncalled for and undeserved, due to the fact that he goes above and beyond at work and in his personal life. You had the nerve to write a bad review about him after calling him the "C" word. The next time you have a bad day, try not to take it out on innocent people, it'll make the world a better place.

DeAnnA Knowles

2023-05

I've always loved big lots. I got a beautiful dresser from there. And it was delivered very fast thanks Chris.I Will be going back next month and if I buy some more furniture I will be calling Chris to deliver it.

Valarie Brown

2023-05

It's been a minute since I've been in the store but I visited there today and actually I was amazed at the selections and the prices I was impressed 😁

EyeoftheValley

2019-05

Clean store with a great selection and fair prices. Clean and orderly. Nice place to shop.

The Clara Tube

2021-05

The place was very clean and the sales associate was very attentive and called the manger down for me. I did not get a chance to look around much as I was here for a job interview. Jan made me feel a little more at ease with her light humor. I enjoyed meeting her and taking with her during my interview.

Sharon Susie Scott

2023-05

Giving four stars for cleanliness, well organized and no long lines at check out.Was disappointed that they have a very limited toy selection. Also no Birthday gift bags or wrapping paper.

Sadry Astudillo

2023-12

I like this store. And the staff are friendly

Guess

2023-06

Good deal of the clearance section for the bed and good services from a nice lady (I don’t know the name) helped me and my boyfriend not only a good deal and some advices too.

Kim Bates

2021-05

I'm recommending this store again. They've updated lots of merchandise and the prices are so affordable! I've always had good luck finding that *something* different at a great price. They have a great selection of furniture and pet items. They have Chuckit dog toys at crazy low prices. And a wonderful assortment of holiday decorations, too. If you haven't been there in a while, try it again.

Shelly Simpson -Christian

2022-05

They have many different items that are reasonable price. The store is clean and the employees are quite helpful when asked. I had a good experience shopping for my granddaughter b'day and plan on going more often

Steve Luke

2020-05

We bought a sectional and accessories today. It took us several hours to decide and during that time, Jan and Laura were wonderfully helpful and friendly. They answered all our questions and encouraged us to take a much time as we needed as the had a good selection. Thank you Big Lots for having such wonderful people in your stores.

Nick Page

2021-05

I come into this store all the time and they always have what I need at a low price. Great customer service as well, my cashier was Zoey who was very friendly and even helped me find a few items I needed. The furniture lady Sarah also helped me with the questions I had about the sofas and which ones they had in stock. Overall great visit and I will be back.

WANX GONZALEZ

2023-12

Very organized and has a lot to offer.

Gilbert Mercado

2020-05

Haven't shopped there in quite a while but today needed a bigger pot than I had to make a soup. Found it at a great price. While I was there saw sectionals for living room at great prices and they were Broyhill. Looking for a bargain I highly recommend shopping at Big Lots.

Del Marie Baugh

2022-05

Heard a lot about Big Lots & went for the 1st time. It was ok. Not as great a deal as made out to be. Most stuff I use didn't have any better prices as I've found at other big box stores. They did have broyhill merchandise but name does not always equal quality. The broyhill furnishings were nice and I presume at good prices, I have not looked for furniture lately.Store was clean, employees were nice, shelves stocked. Many things to choose from, from furniture to personal items to gardening. But again everyday products were not that great of price for drive to Big Lots. If in the area or live around it, it would be a go to store.

Mr C from Whimsical Laboratory

2022-05

Discount prices on everything for your household and personal needs. You will not be disappointed at their prices and great merchandise. While you are there you can also do a comparison at their food items and electronics.

Marcus Robinson

2023-09

Big Lots is cool.. Great product and great prices for us middle class families..

Earnell Anderson

2022-05

Love this store but somethings aren't that great of a deal and you overpay. Stay focused on what you really save on is simply appliances like steam mops, toaster ovens and wireless keyboards or quick home fixes and repair tools.