4.4 (604)
1651 U.S. 41 Bypass S, Venice, FL 34293
(941) 497-6254
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gillian Emery
2024-04
My Labrador mix large dog with long hair was taken to store #448 for a grooming. We needed him to have shorter hair for a Florida summer.Long hair bath and haircut premium costs $114. We agreed to that. They added $60.99 on top for extras. We didn't agree to that.In addition, my dog who is used to grooming, came back with two issues. First his ear loves were bleeding and there were several other cuts on his body. Nearly 20 days after grooming, his ears are still bloody.Second, he was so traumatized he hid in a closet for days. I called my vet after my dog started having uncontrollable shakes.The vet said there were signs of trauma but couldn't prescribe medication for pain until we arrived back in Florida.I would like a refund.$174.99 is outrageous.This is not an acceptable level of professional care.Ticket # 579941
Kurtis Stutzman
2023-07
I ordered a 75 gallon aquarium online for store pickup during their holiday sale... I went and picked it up... Everything was great... Zero complaints... Actually, I can't recall any complaints about Petco or their associates... Great place to purchase your aquariums, especially when they're on sale...!
Anne DeSimone
2023-05
Extremely well stocked location. Very friendly and knowledgeable staff. If you want a grooming appointment make sure to plan way in advance they book up fast.
Roger
2023-12
After getting tired of waiting for our regular groomer, they were able to take in my two in a week...not months..Done an excellent job on my two. With the Holiday Special it was well worth it. I'll be taking my pups,even when the Special is off,from now on. Fantastic bath and groom job
Jennifer Fischer
2024-02
I bought an Angelfish and it died 4 days later!! And about a Good 1/4 of the tanks of fish were in quarantine, which I should have known but Still tried anyway!
James Nigro
2024-04
Nick was the bomb, needed a product they didn't have and offered to mail order then said port charlotte had it and called ahead so it was available when I got there.
Elaine Unicorn
2024-04
I love PETCO....they sell the food my dog eats. They did remodel the store....looks good. All of the cashiers are nice.
Erik Williams
2024-01
Staff was very helpful and courteous.Dayna went above and beyond helping me with crickets which I greatly appreciated.Tom also greeted me very pleasantly like usual when I see him,which was very nice:)thanks again
Max Banach
2021-05
Petco has always held a close place in my heart for acquiring my pet supply needs. Be it cats or dogs, fish or birds, Petco is sure to have what you need: if they don't have it in store they're sure to have it online. Also a cheap and easy alternative to going to the zoo!
Angela Thurston Poindexter
2024-02
Organized store and helpful employees to direct us to product similar to what dog food brand we needed and educate us on who sells it since we had to keep with same one.
Michele Marriott
2023-05
Awesome selection of fish and aquarium items. The young man was way more knowledgeable about fish than most clerks in the chain pet stores. It was a pleasure talking to him. Unfortunately, as with most of these big-box pet stores, they are understaffed. So he lost sales of two fish because he had to attend to other customers. I did purchase three of these lovely Zebra Nerite snails, on which he gave me excellent care advice. I will be back!
Mary Palermo
2023-05
My Toy Poodle always gets excellent treatment and care when groomed at Petco. Everyone is very friendly and do a great job on him. Also the store has great selection of dog products.
Patrick Brown
2023-12
They're renovating the location to make it even better. We never have any problems or issues there they always have the particular dog food that Brutus wants. Staff is friendly and quick to help.
J. Alina V
2019-05
Good store for small pets. They have a small variety of animals to look at, from fish, reptiles, to rodents. They've got a lot of stuff and both times I've gone recently, I've had staff greet us and ask if we needed help.
Michael Hentsch
2024-01
Rude service. I was wrong they were right Said iordered wrong so they canceled order but they showed me the same bottle MG and count but more money no one contacted me of this problem and still shows order is pending on my bank statement happy new year off to pet supermarket I go
Laura Lawrence
2024-04
So helpfu! I needed assistance choosing a tee shirt to cover my dogs hot spotThe young lady went above and beyond to help
Jason Johnson
2023-09
The staff was pleasant, knowledgeable, and very helpful. The selection was limited, but only because they were under construction. So much of the space was not usable, not their fault. That's the only reason they didn't get 5 stars. We bought a bearded dragon and are enjoying him very much.
Diane Szkola
2023-12
Had the Blue Buffalo canned food I needed. Store is undergoing renovations. Changes have already improved appearance.
Jodi Packer
2023-11
The worst customer service I have experienced at any Petco including the store manager. Had indicated pet food would be in store on a specific date and not only was the pet food not in the store, they checked other stores, indicated they would pick up from another stored but neglected to inform me other stores in the area did not have pet food either. I was waiting for a call from the store to come pick the pet food up and when I learned that they had not found the food I was forced to purchase the food on Amazon. I will not visit Petco in the future but will buy from Amazon.
Annette Letterie
2024-01
The Venice store had numerous dead fish in the tanks. The animals, rats, mice and hamsters enclosures were filthy. It’s horrible that a store that’s supposed to care about animals is treating them this way. I’ve reported the issue
Stephanie Trout
2023-12
Petco when I went in today was clean it didn't smell the manager was awesome. She helped me out and directed me to the right aisle.
Timothy DeHoff
2024-05
Very reasonable prices and the staff could not be more helpful.
Sallie Rice
2023-10
Process of renovating,found what I needed. Loved the beautiful little bird that went on shoulder of two girl workers. Just beautiful, and those two little fur balls not dogs but so cute played together, slept together. Just sold the 3rd one. People are nice in Venice, Flirida
Lynn Nelson
2024-02
Sales person on the floor was very helpful to us. We didn't know what we needed.
Dar Spray
2023-12
Great selection and the prices are reasonable. Love the update to the store interior
Jager Gerdts
2023-05
Customer service could be way better. (I will not state this person by name.) While I was waiting in line I saw a man come in and ask an employee a question. Now, this man clearly didn’t speak very good English, but instead of saying “sorry, I can’t understand you, let me get someone who can help.” She ignores the man after she realizes she cannot understand him.Do better young lady.
Angela Marie
2023-11
Great selection of supplies for all critters! Staff provided excellent customer service and extremely helpful. Highly recommend!
William Casey
2023-05
I am new to the Venice area and was in search of a quality groomer. After some searching I decided to go with Petco. I was extremely happy with this choice and will continue to use them. They did an awesome job with my dog and were extremely friendly, helpful and courteous.
Matt Olson
2023-11
Store is always well stocked and employees are very friendly. Store is often in disarray from remodeling projects.
Maxine Shepard
2023-12
Excellent customer service. I’ll be back to shop there.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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