4.5 (630)
2320 N Dale Mabry Hwy, Tampa, FL 33607
(813) 877-5550
petsupermarket.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kyle E (Vape)
2024-02
Excellent customer service, extremely knowledgeable and Ashely was thorough in helping me understand so many aspects of pet care I hadn’t considered prior to visiting. Well worth the 45 minute drive even though there’s one 4 blocks from my home.
Gabriel Tao
2024-02
My dog was having some major stomach issues and I played around with different foods for over a month. Ashley, the manager, recommended a food and it instantly fixed my dog's stomach issues.10 out of 10 would recommend.
Angela Neal
2022-05
The staff was super friendly!! I called ahead of time to ask questions about the parakeets and was told alot about the them, which was very helpful. When we got there the staff helped us even more. The staff was awesome!! Great teamwork! Just look at my favorite guy holding a hamster 🐹 really Lol...
Camille Maldonado
2024-04
Beeb coming to this location for years and I always get lucky with staff they are always so sweet and extremely helpful
Sofi Maney
2023-05
It’s really nice and they have a good selection of animals, which their shots are up to date.
Jessica Maloof
2018-05
The store manager here is wonderful and truly cares about the animals. I come here once a week to get crickets for my bearded dragon, and they are always super helpful. They have a much better price for crickets than Petsmart. Their fish selection is quite big and they carry more exotic fish than most petsupermarkets.
Simon Goodman
2024-04
The two people on staff were very helpful. I didn't even know that there were underwater snails.
Amber Singer
2023-07
Staff was quite knowledgeable about their aquatic section and very helpful in getting what I needed. A few "floaters" and some pond snails, but the tanks seemed mostly healthy. The whole store was clean, organized, and well stocked with quality pet products.
Jonathan Torres
2024-02
Ashley is great, she helped us find everything we needed!
Arlene Adames
2023-05
It’s always clean and the staff is always willing to help.I usually go for the fish, and they have them well taken care of.
Sai Palakurthi
2024-01
Again main goal is profit. When you walk in they ask what you want and if they don't have it, they want you to leave cuz ya know the dark side of petsmart.
michael spinelli
2023-08
Very nice well kept store, associates were very helpful and knowledgeable. Only thing that kept me from giving 5 stars was the item I purchased did not have a wing nut to complete the feeding dish and store was too far to go back to, so I just picked up one myself.
Jared Alton
2023-07
If you want to finally have a good experience in a pet store, where the staff are knowledgeable about the animals, the products and actually keep REALLY good care of all their animals, go to any pet supermarket.I have been to several and in all of them, the animals are well taken care of, active, get handled on a regular basis and the staff are super kind.
Mike O
2021-05
Great store and great staff. I bought a pair of peacock cichlids that were healthy and vibrant.
Slake Counts
2019-05
They carry many varieties of Taste of the Wild dog food - family owned and operated. The other big Pet store doesn't carry this brand. Seems to be liked by my dog. Replaced Iams with this brand and improved bathroom habits enormously.
Lee Devine
2020-05
Love this store! I finally found food my picky cat will eat. Great savings program and if I can save money, why not shop here? No one else has this brand.
Shey Shey
2019-05
My partner and I adopted our first pet together here. His name is Hamilton and he's the perfect addition to our family. I've shopped at this store for many years and they always had what I needed even for my chinchilla
Bashir Gray
2023-05
I just want to say for the record. I love this store Alex and Matt are the best. They have supported me in my fish journey and made it so exciting. They both are very knowledgeable and so easy to understand. If these two don't get a raise or have received raise they definitely need it. They are the greatest. Thank you guys so much.
Nayajahm Sidore
2023-05
I sometimes find when I'm looking for here unfortunately they don't have everything.Being a corporate owned company, they only receive certain items in their shops.I guess that's why we have the privately owned.. more personalized Boutiques where you will find 1 of a kind specialty items. As well as more health conscious food selections.Staff is always very courteous and helpful.
Karol O
2022-05
Im Pretty much there every two days and the experience is incredible they’re all so nice.
Mark Justice
2024-01
Staff is great help carry dog food to truck
Jeremy Robinson
2023-05
Friendly staff with good knowledge of inventory and products. Sadly on the slim picking sides if you're going for anything other than a dog or a cat. But overall a good place to stop in at for your pets needs
Yosselyn Lopez
2023-05
Big thanks to Miahh for all his help, we just got a dog and didn't know anything about pets, but he helped us a lot. He is so kind to animals... all employees are very nice in this location.
CT Leeman
2023-07
Great customer service, very clean store, and well stocked.Save your time, and head here for all your pet needs!!!
Julia Licona
2023-05
Staff was very friendly and patient! We got 5 guppy fish and he was very nice about swapping them out so we got the exact ones we wanted. Would return to this location.
Emily Roberts
2023-07
The managers run an amazing store and the staff and always so helpful 😄 definitely my to go to spot
David Purtz
2021-05
Really great staff! They are always kind to my dog and willing to answer any questions. They give honest advice on what brands work better than others. Store is kind of small though. Parking is usually limited and tight but overall not a bad pet store.
Michael Marsonek
2023-05
Best pet store in Tampa, I find all my pets goodies. Great selection and service. I give them 5 stars for excellence!
Andrew Canty
2020-05
I’d say that I like shopping here, I guess. My first couple of times coming here the service was subpar. The employees weren’t really attentive and they seem to not have much knowledge of the aquatic life. One time I stood waiting to get help for a while and finally walk to the front desk to het assistance. My most recent visit there was great. I met the aquatics expert there who helped me tremendously (thanks dude). Had an issue with my fish dying and he gave me good advice. I’m a beginner aquarium hobbyist so it was good to have someone break down the best way to start out a healthy atmosphere for my tank. That experience redeemed the location for me.
Robert Parker
2023-05
Lip ring assistant store manager lady is so lazy she was willing to straight up lie to me in order to avoid processing a manufacturer issued voucher for a replacement bag of dog food.Her behavior devolved into a pretty shameful demonstration in front of other employees. Whoever the general manager of this store is should follow up with lip ring lady, and maybe consider drug testing.Normally I would try and shop with this regional smaller chain when possible as opposed to a national outfit like PetCo, but if this place doesn’t care why should I.Edit: Went down to one star. Phone number listed in reply goes to a voicemail that is full and cannot accept messages. Went to PetCo and voucher was used without a hint of trouble.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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