Downtown Dogs

Laura T

2024-04

I’ve been shopping here for a few years for my two dogs. I have one dog with diagnosed health issues and can only eat specific ingredients. It’s nice that this small local store has vegetarian treats for my one dog. I try to support small businesses when able, but over the last few months it seems every time I shop, there are new unfriendly faces. Today’s visit made me feel I was bothering the ladies behind the counter. I asked when they were getting a specific treat in and it seemed to bother them. Normally, it would be offered to text me when they came in. This visit it was just something like “Tuesday next week” and no further discussion.I purchased 3 large bags of treats and the cashier put them upside down in a very small shopping bag. The treats didn’t fit and I wouldn’t be able to hold the handles as I walked around Hyde Park. I requested a larger bag. The cashier seemed annoyed for me even asking. She left the larger shopping bag on the counter for me to change my purchased items in with no offer to switch it over for me. She just placed the larger shopping bag on the counter and said “here you go” and walked away.I love to support small businesses, but customer service takes precedent to me. Most of these food items, treats, toys that are sold in this store etc can be purchased from the vendor or other sources and delivered directly to your door. I maybe now doing that instead of dealing with employees who seem to not want your business.

Bradley Dixon

2023-12

My partner loves boutique dog shops, so we made sure to come here while in Tampa. The store was very cute with lots of unique toys, treats, and a little bakery! The store was great, but we were disappointed by the customer service experience, which was off-putting.

Jacquie Cepuchowski

2023-11

Staff is professional and I absolutely enjoy all of their items, especially the quality of the dog toys!

Russell Horton

2017-05

Great place to buy unique and high quality dog treats and toys. We make it a point to go here every time my wife and I are in Hyde Park.Our dog has a sensitive stomach and she has never had any issues with the treats here. We really love going to this store.I recommend everyone with a pup make it a point to go here.

Ana Curtis

2023-10

We love visiting Downtown Dogs! They have everything you would need for your fur baby, anything from treats to toys, dog beds and collars. The employees are very kind and helpful and the store is very well organized. Can't wait to go back.

B

2020-05

Very friendly little establishment in a quaint area. Seemingly a very dog friendly area so this store perfectly fits the neighborhood. The workers have dogs in the store who are very well maintained. You can buy anything from dog beds to dog food to gormet dog cookies here. Nice little store.

Cassie N

2019-05

Cute boutique dog store. Bring your fur babies along as they are pet friendly. Treats are kept behind the counter for well behaved dogs. They stock niche items like doggy CBD and wholistic health items. Items are on the pricier side, but Hyde Park itself is a pricy shopping center.

Kristy Varga

2023-09

Cute family owned pet store. Love the dog bakery section. Good selection of natural pet foods and treats. We buy Stella and Chewy there. Also have collars/leashes, toys and clothes for your pets.

Summer Jennings

2024-01

Always visit with my dog when we walk Hyde park. Good selection for a small store!

Veronica Chircop

2023-05

Literally the best pet store I've been to! Great staff, amazing and passionate owner, and super products! As a trainer and owner of a pack (7) of show, sport, and working dogs, there's unique products that are carefully sought out for all types of dog owners. We pick up our monthly food order from Downtown Dogs the first week of every month and go through about 8 large bags of Fromm a month, and several bags of treats and chews. Our pack love the 'raw bar' - especially the rolled chews. Very reasonable pricing and always very clean and tidy in the store; curbside pick up is great as well for the days I have big orders of dog food or specialty items. Highly recommended.

gilmorehappy

2023-05

Such a great experience! Love the toys and treats for my pup 😁

Kristen L. Matulis

2023-05

Downtown Dogs is the cutest little shop! They have a great selection of items, I used to come here relatively frequently to re-stock on Fromm grain-free food for my English Bulldog. The staff were always very helpful during my visits and the store was always very well-kept! Parking can be a little difficult during peak hours, keep this in mind before you plan to visit!

Steve P

2023-05

Boutique experience with the friendliness you wouldn't expect from a store that is so meticulously designed for dog lovers and their furry friends. Tons of items in stock here, including clothing, accessories, bags of food, and even a snack bar. Also makes for a great photo spot for your pup. Prices were actually pretty okay as well.

Mary Shue

2022-05

What a very cute store. Lots to choose from. I got my dog a new winter hat, but she said she wants to be a beach bunny for Halloween!

Lyndsey Marshall

2023-05

I’m disappointed to be leaving this negative review. I’m a primarily small shop buyer and have paid for the (understandably, due to location) overpriced dog products regularly since adopting my puppy a few months ago.I treated my dog to a $140 dog bed because she seemed to like it in the store but has not once used it since I’ve brought it home. While I understand there are protocols in place to “maintain high health standards”, the no return/exchange policy was NOT disclosed at the time I made the purchase. I already reached out to Rene, the owner of the store, and she denied the request to accept an exchange.While I understand protocols are in place for a reason, the explanation that beds should be “brand new, never been used, and no trace of pet odor” doesn’t make sense because my dog (and many others) crawl around, sniff, and lick products in the store. Not to mention the cover is machine washable.What bothered me the most, was Rene’s recommendation to donate the item to The Humane Society of Tampa Bay. I’ve been volunteering there for over 3 years, and while I make monetary and product donations regularly, I am not sure who can afford to donate a $140 dog bed, because I certainly can’t.I sadly will no longer be shopping at this store. There’s no reason to support a small business if their customer service is so rigid. As a small business owner myself, Rene’s response simply showed me what NOT to do with an unhappy customer.In response to Rene’s comment below:Thank you for being kinder on Google than you were over email. Don’t want the public to see you calling me a bully and classless. You seem to really harp on the time since purchase, but you made it clear the policy was no returns or exchanges, period. I don’t really care to share the personal reasons as to why I couldn’t make it in earlier. Also, the travel bowl broke after 2 days, so it needed to be replaced.

Katelyn Knopke

2019-05

Love this store! We have been customers at downtown dogs for the past 5 years. They offer so many options for food, treats, and apparel for my dog! The customer service is fantastic- from the second I walk in they greet me and my dog and ask if I need any help finding anything or need recommendations. The staff is extremely knowledgeable when it comes to their products. My dog loves their homemade dog treats. I have also special ordered a few things from them and got them in a timely manner. Highly recommend if you are looking for a great dog store!

Honest Tee

2023-05

Very nice little dog store. Sells some dog food for locals.I was expecting it to have more stuff you cant find online easily.But they do sell Fluff and Tuff toys and Worthy Dog collars which was lovely.I wish they had some more natural dog chews.They have some but it is a small selection.They have those fun dog cookies by the register you can treat your fur baby to.The employees are nice.Just was hoping for like gator chews or pig ears or hooves.Just some animal parts to naw on would be helpful.HAHA!But overall a decent little dog store.

Jean Summers

2024-01

Love going here to find items for my pup. i can't find anywhere else.

Whitney Jackson

2022-05

Downtown Dogs is the shop of your fur baby's wildest dreams! We are obsessed with everything about this magical place! The owner and her incredible team are so friendly, kind and helpful! And they have the CUTEST selection of the most fun and stylish pup-gear and the most delicious treats that our babies go absolutely wild for. Our weekly visits have become a special family ritual - we just can't get enough of the amazing staff, the good energy, and all the adorable pups that you get to love on while you're there! Thank you Downtown dogs for being the best neighborhood dog shop - we love ya'll!

Rachel Duncan

2020-05

I remember visiting this store last year after getting off a cruise ship. We stopped by on the way to the airport to fly back home to NC. This was the cutest dog store I've ever been to. They also had these amazing peace sign dog toys that I purchased to bring home. My dogs LOVED this thing and couldn't destroy it no matter how often they played with it. Unfortunately, one of the dogs had an accident that caused the toy to be ruined recently.After much research and backtracking, I finally found this store's website & contact email. Hoping beyond anything this was the right place, I emailed Rene asking if they had any more of these toys. Turns out I was right-- Rene responded literally that night saying they've been trying to get these restocked forever and would keep me informed when they get more. Well, she just emailed me today saying they would get a shipment on Saturday of these toys, asked me which colors I wanted, and told me she'd send an invoice and have them shipped.Probably the BEST customer service I've ever experienced. I don't write reviews often, but this needed to be shared. I took a shot in the dark and am thrilled to know that my dogs will get these in their stockings this year :) Go check them out & grab a peace sign!

Rachel Rivera

2020-05

Got a few birthday cookies for my dogs. They loved them as well as their new toys. I love this lil shop and definitely will be back.

Ashton Lowder

2019-05

If you love your pup, come here! They have a great selection on treats and bones that are all natural and better for your dog. They also carry food, collars, leashes, apparel, cookies, and cakes. Cute place in a great village center. Will keep coming back for as long as they're around.Edit: The employees dogs are always the sweetest too! You can tell that the staff loves what they do.

Hailee Cornett

2022-05

Downtown Dogs is simply THE best shop in the Greater Tampa Bay area! René and her staff are committed to providing a friendly, welcoming environment for customers to shop... and it certainly makes it easier to shop when staff have their cute pups ready to model items and sample the treats. If you're in need of cute collars, beds, and dog bowls that aren't just the status quo--this is the place to be! Staff are extremely knowledgeable regarding a variety of food brands that are offered. And if you don't see a specific brand of food or treats, feel free to request, as René is happy to special order.

Sam Goldberg

2023-05

It's a bit pricey, but what a great store for dog stuff. We go here to buy unique toys and cool treats like an entire duck head that's been dried out. Dogs love em

Dr. Naseeb Kaleel

2024-02

Great place to buy all your pet needs in Hyde Park

Rachel Schroeder

2021-05

The cutest store for a dog lover ever!!! So may collar and leash choices! Cute gifts and great quality food! Adorable and definitely a shop to see in South Tampa if you're visiting! They have shop dogs too! I absolutely ADORE this boutique!

Kaitlyn Bailey

2022-05

Cutest dog boutique I have ever been to. Lots of collar and leash options. Staff is extremely patient and helpful. I had an extremely picky mini goldendoodle and we were able to figure out a plan to get her to eat. She hasn’t missed a meal since :)

Annalise Mabe

2019-05

My fiancé and I went here twice with our puppy--we were excited to check out another local pup store, but the customer service was completely non-existent. The store itself is cute, and there's a large variety of snacks, but we were completely turned off by the lack of service both times by the young woman behind the counter. She was hunched over at her laptop and never greeted us, never said goodbye or thank you, and barely brought her attention off the screen to check us out. Health Mutt is our preferred store, and we likely won't be going back to Downtown Dogs.

HP IslandHouse

2020-05

My mini dachshund and I frequent our neighborhood friends at downtown dogs to stock upOn quality food, treats and toys! The lovely people who work here are super helpful with everything! They have helped me figure out what my picky girl likes to eat through trials with different foods. Thankful for have this shop in the neighborhood! 💫

Sierra Irizarry

2021-05

This shop is very cute but you're really just paying for location for example they sell Doggie Design brand harnesses for $28 the same harness size and color can be purchased on amazon for $15 or chewy for $16.99. Quality items of course super cute but overpriced because they make it seem so bojuee and high class specially being located in Hyde park. Not saying a harness isn't worth the $28 but an official site such as chewy I feel like should be a base line for process even if the harness was $40 or $60 Another example is the brand Wild One for example poop bag carrier is $8 from their own website the original creator and distributor full priced not on sale this shop sells it for $12