Walgreens

CD P

2024-03

I visit Stuart about 4 times a year and have for decades. The staff is always helpful, attentive and highly competent, I know this sounds crazy but I actually look forward to going to this store and I never worry about getting prescriptions filled when I come to this area because of this store.

Julie

2024-02

The employees were understaffed. Not their fault. They need to hire more people. Walgreens can definitely afford to properly staff.

Jessica Anastasi

2023-08

Spent my lunch break yesterday getting a “2hour” covid test at 3 pm yesterday to be safe and to keep my coworkers safe. Still haven’t gotten the results and it’s the next day. Called to ask and they told me my email was wrong, yet I got all the confirmation emails prior to the appt. I guess I am risking another days work to wait for results I should have gotten yesterday.

Peak Tech

2018-05

This women humiliated me in front of a whole line. I am 50 years old buying a pack of cigarettes and not only did she ask me for my drivers license but she demanded me to take off my sunglasses. I just can't believe this happened to me. I am beyond embarrassed. I gave her my license and pulled up my glasses. She wanted me to totally take off my glasses. Still did not allow me to make my purchase. I am still shaking and in shock for be treated so rudely. I am using my husband's phone to write this but when I get home, I will be writing a letter to Walgreens corporate and regional manager.

Janet Jimenez

2023-05

What horrible service I received today. Came to pick up my medication only to find out that it was filled over a week ago but no one notified me. The short gentleman behind the counter not only was he not customer service savvy it appeared as if he had an attitudes when I arrived. He looked at his watch, which was 7:40pm, looked at me and shook his head. The pharmacist was too busy on her phone never once getting up to see why I was so annoyed with the service that I received. Never again will I come back.

Ian McIntyre

2020-05

I was in about 3 weeks ago, and there was a very irrational customer (mad at the staff and manager because the internal IT system allowing her to use her rewards wasn’t working. Note: these issues seemed to be company wide), who was just nasty. Kristina dealt with her so calmly and professionally that I literally had to ask her “how do you do it?” after the woman had left (with the nasty woman of course saying she was going to call corporate on the store even though it obviously had nothing to do with the particular store, and Kristina couldn’t have been nicer or more helpful). I went back this evening and saw Kristina again, being super polite, greeting me as I entered, and running a very efficient check out line. I’ve seen her a few times previously and she is always helpful, friendly, and the store is always clean. Her employees are also a pleasure. Every person I’ve dealt with here is friendly and professional. I usually do CVS, but this Walgreens is closer to my new apartment but now I’m a Walgreens for lifer, mostly because I like giving my business to people I like. I almost cut in to the conversation with the lady myself who was initially being nasty to kristina’s cashier, and when Kristina came (because the woman just HAD to speak to speak to a manager), Kristina not only kept her cool, she did so while sounding genuinely empathetic and helped the woman understand how she could still get credit for her purchase with her points using the corporate number. Customers like that are why I wouldn’t last a day in retail, but the way Kristina and her friendly team handled I thought deserved recognition. I’m sure I’m not the only one who notices that this story is friendly, clean and well run. Thank you for having managers like Kristina, and staffs like staff of Walgreens on Indian and US1. They all really give a great customer experience, and make your brand stand out significantly in my mind based on my trips there.

Blake Stepaniak

2022-05

Original review below - update here: finally had a very polite and amicable individual answer the phone who not only answered all of my questions but was able to provide specific reasons why I couldn't get an answer and the standard procedures regarding certain medications. She's obviously been dealing with countless questions similar to mine. So y'all know, they cannot tell you the availability of certain medications without a prescription being sent to said pharmacy. Certain meds are kept in a safe and they aren't able to access it without said prescription being at the pharmacy. I assume for security issues. Makes it hard when your home pharmacist disappears.I was obviously agitated when I wrote this, but it's just a testament to the likely volume of patients they are dealing with."Pharmacy - I've had the phone answered and put back on hold four times in a row so far without more than a "please hold". I never leave negative reviews but I'm shocked at the terrible service from Walgreens I've been getting and they've always been my go to. Can someone answer the phone? It's bad enough the Oslo Vero Beach store has had their pharmacist disappear for 5 days, now no other store gives you the time of day?? What gives Walgreens? People need their medicine and y'all are acting outrageously unprofessional. -. Edit 5 times back on hold, Y'ALLEdit - 6 times"

Jackie Johnson

2022-05

I went into this walgreens this afternoon to fill a prescription. I travel full time and am in this area of Florida throughout the winter. Instead of calmly explaining that Stuart has a law against giving legally prescribed medication to non-residents I was met with hostility and aggression to a level that brought me back to reliving every moment from my cPTSD when every time I asked for help I had only anger returned to me.The workers here are rude and heartless. My doctor had to call a different pharmacy for me to find out the reason I was not allowed my legal medication. No one should be treated like this, particularly by someone in the health care field.

Joie Douse

2023-05

The older taller guy always shorts me on change and I have to turn around and get the correct amount. Really annoying seeing how I give him over 50$ every time and he has shorted me 40$ before and now 5$ tonight. Thankfully tonight he got caught his mistake.

P. Walters

2021-05

After reviewing the store location and customer reviews, I came here to pick up an undelivered FedEx package that is "there for my convenience". After waiting for 15 minutes while the photo clerk was cutting and pasting pictures together, I asked if I could just grab my package that was sitting right there. I mentioned the google reviews that were posted were negative and I started world war 3. The manager refused to give me my package and sent it back to FedEx. Never, ever shopping at walgreens again.

Robert Corman

2018-05

So angry!!! I brought 9 disposable cameras to be developed. They weren’t back a week after I dropped them off. I came back and they were about 130.00. I said I had to get approval to spend that much for work. I finally got approval and went back and they were gone. Granted it was a total of two months, but I never got any phone calls saying they would be disposed of. The manager told me that I was called. Not one call!!!!!! It isn’t posted anywhere nor was I ever told they’d be disposed of after a certain time. All I got was a sorry. But really not sorry!!! I will never go back because the management did nothing for me.

Michael B.

2019-05

Worst Walgreens in the treasure coast. The manager, Steve Flynn, is the rudest manager I’ve ever encountered in all of retail!! He’s not only fired, drove off, or forced out all the good employees but he also chases off loyal customers!! In the time he’s been the manager there the store has really taken a downturn, both in the way it looks and the way it feels. No more do I go in and feel welcomed. Walgreens corporate... if you’re really listening to customers, then you need to fire that manager and bring in somebody that will treat employees and customers with the respect they deserve!!

Michelle Ager

2021-05

PHARMACY, The only reason I gave it a one star is it would not allow LESS!!! I went to the pharmacist for help not sarcasm! We are snow birds and use Walgreens in Michigan (have spent thousands of dollars) My husband has a heart condition which requires 7-8 different medications 2 of which are essential. Our current health insurance has made it where all his medications must be Mail-Order (which is a whole mess in itself). The 2 medications that are essential somehow were mailed to our Michigan home! I went to the pharmacy to ask if I could pay cash for just enough of the 2 essential medications (had given them the 2 empty bottles showing he still had refills, meaning there are active Perscriptions) to get him through until we could get the others.I was immediately and rudely told you and a thousand other people are having trouble! I asked if they could call the Express Scripts to verify or even to call his cardiologist? “We DON’T do that here!!! You’ll have to find a doctor to call in a script!! When asking the pharmacist about what would happen to my husband without these medications in the mean time, I was pretty much told wasn’t his problem!!I left the store in tears and am still trying to get his medicine! If they can’t KILL all elderly with COVID-19 they’ll do it by withholding essential medications!!!!

Laura Wheeler

2023-05

Dave I think. IS THE WORST!!!! Late night just need some gatorades after work. He walks away and never comes back. Holds up the line he has. He is like the worst space cadet and been there since 2000?! How?!

Cab B

2022-05

I get a control substance for Xanax. The pharmacy treats me like a criminal. They will go out of there way to say they do not have stock available for the rx I see a respectable psychiatrist for. What they don’t realize is that they are dealing with veterans of war, particularly Afganastan veterans that are really dealing with ptsd, insomnia, panic and depression. I am dealing with suicides of soldiers that called me Mom. These are hard enough times as it is. Please keep in mind that not all patients are drug seeking, we are real people with real problems.shame on you

Rita Tallent

2022-05

I went for my Covid booster and the pharmacist explicitly expressed his opinion several times to me that the Covid booster was a Pfizer SCAM. I feel this was not only unethical, but I was put in an uncomfortable position. I am immosuppressed because of liver transplant. Who do we put out trust in with unethical professionals like this?

Gail Petrone

2021-05

Terrible system Yesterday I made an appointment for a friend on there Covid 19 drivethrew app. For the test. The test was to be today. I got a call from my friend to cancel the appt. because he went to the hospital. I went into the website with the confirmation # all ready to go to cancel appt. and there is no way to cancel appt. So I'll call later to see if I can cancel over the phone.

Mimi Butler

2020-05

I've had too many bad experiences with their photo department NOT to share this review with you. GO ELSEWHERE. Their photo department is disorganized, unprofessional and downright BAD!!! I will not use this location again EVER. A package was shipped on 12/10 (USP tracking tells me this) and they cannot locate it in their store. One week later I am still wondering where it is. The last time I ordered invitations and they were supposed to be done. When I arrived they were not, no one was around - they were off stocking shelves instead of working in the photo department. Poorly staffed is their issue I think.

Nicole Burdo

2022-05

Don’t bother preprint if your paper work and filling it out unless you can do it both sides bc they won’t accept two superset forms (1 &2). Way to waste time and be unspecific and I detailed Walgreens. Especially when some of us just want to get home or have other things to do in a short time span :((( expect to wait bc they double up on appts. Also. Will definitely tree t have my second shot elsewhere.

kief m

2019-05

This Walgreens sucks. Absolutely the rudest employees. The only good thing is there is only two working at any given time. That said you'll never get any help whatsoever. Bait and switch on so called sale items. Will never return to this store again.

Sweet Reign

2018-05

Manager here(Mr Flynn) is horrible and unprofessional. Speaks to his employees like They are dogs. I've witnessed employees walk off crying after encountering him. I believe the store is going under. Also have witnessed employees stock expired food and candy per Mr Flynns instructions.

Karl Lust

2023-05

Purchased Walgreens brand products, with a supposedly satisfaction guarantee. In actuality there is no guarantee, no refund, no store credit, just a rude manager

robert mann

2020-05

Always polite, helpful and professional. It's a good Walgreens, as a matter of fact I haven't been to a Walgreens I haven't liked. All good experiences so far. Keep it up ☝

hannah heinsohn

2022-05

I went to go get checked out in photos since there was a long line at the regular check out. I walked up to the girl at the counter, she was sitting down in front of her laptop with headphones in. I asked if she could check me out, she said “I can’t I’m in the middle of studying.” seriously? At least reply with “I’m off the clock” or “I’m on a break” or anything other than “can’t, I’m studying” 😂😂

William L

2023-07

Don't buy gift cards from them they will knowingly give you defected gift cards that don't work and won't let you return them or switch them out

Muriel Colon

2021-05

This is the worst Walgreens ever. The customer service in the pharmacy is terrible. They take days for a prescription. The people in the counter are rude and always have an excuse for not doing their job.

Will L

2019-05

This is the second time that Lisa in the pharmacist department gave me a bad time...she is super rude and unprofessional. I don’t know how she is working there...is a huge difference attention with the port Salerno location...because of Lisa I have to be out of my medicine for 3 days...I hope management take care of this situation ASAP

Raymond Mundt

2021-05

Register wasnt working so the cashier paged for a manager multiple times and no one came. Myself and other customers waiting left without pirchasing anything. Horrible service.

Kellie Sheetz

2021-05

Dave, at checkout, was super friendly and polite when helping while I was on a late-night errand run. Thanks for the courtesy, Dave! It's much appreciated :)

Jeraldine Guaba

2021-05

I would give this place 0 stars. The pharmacy staff is beyond rude. Can never answer a simple question in any king of nice or professional way!!!!!