Hagan's Pet Resort

Jan Buncik

2024-03

Best vet I have ever been to and I have had dogs my whole Life. Dr Huber is the best!! I have seen Dr Brody a few times and have no complaints but I always ask for Dr. Huber because he is why we went there from the beginning and one of our boys has a medical condition the Dr Huber is familiar with. I do think he is no longer taking new patients (last I heard) but I think Dr Brody is great too.. The staff is great and knowledgeable also.

Ray Link

2024-05

This is only for the Resort. Dr Brodie & staff at the veterinarian office are fabulous. The Resort staff LIES. I have boarded my cat there several times over the past 10 years. However, the past few times I've called for boarding, I was put on hold for a few minutes, only to be told they were "booked solid" for the next 3weeks. Something didn't "feel" right. I had my neighbor call & ask if there was availability for her cat. On speaker phone, she was told "sure, bring her down at 4pm & we'll get her all set"... If you have an issue with my cat don't LIE to me, tell me what the issue is. Poor service & LYING always reflects poorly on your business.

Daniel Glauser

2024-04

Would not recommend this place to anyone. Staff is terrible, will tell you they have room and change their minds. Don’t even get me started about our dog being sick every time he comes home from there. Never again.

Jeff Phillips

2023-07

I can't even express my gratitude for this veterinarian. They've literally kept my dogs alive and well for years, when other veterinarians suggested the worst.They charge next to nothing, because they actually care about animals. I'd give then a million stars if I could. Litteraly life savers.♥️

Tom Coletta

2024-01

Wow! Dr Brodie and his staff are the ABSOLUTE best! The care, compassion, knowledge and overall experience my family and dog had were Ritz Carltonish! We had high expectations but they were far exceeded. And although our dog might be in a little pain at the moment he is still smiling. I don't leave many reviews on Google but felt compelled to do so because if your are looking for a professional/kind/genuine VET in SRQ/Bradenton this is the ONLY place to go!!! Trust me you'll be glad you did!Thank you Dr. Brodie and Staff!The Coletta Family & Zeke

Bharat Chandra

2023-06

My wife and I have been regularly boarding with Hagan's Pet Resort for over 20 years (Christmastime and occasional other times), and overall we've found them to be wonderful people, polite and responsible. For reasons that remain unclear to me, we've been frustrated to find (over the last couple of years) that one or both of our dogs would return home with some kind of small infection (typically "pink eye" for dogs, whatever the technical name of that is). We handled those instances case by case, following our vet's subsequent prescriptions and solving the problems ourselves. "These things can happen," we'd say to ourselves. Most recently, however, one of our dogs came home with some type of more extensive issue which had us quite worried. The photos of our dog (after returning home) are what's attached with this review. They are not edited in any way. After an ultra-early morning visit to our vet, complete with steroid injection and steroid prescription, I called Hagan's to report the situation. I began by reiterating my long time respect for the people and institution of Hagan's, and I made sure to praise all of those people who'd (always) so kindly helped us over the years. I was referred to Rob, in the clinic, to handle this matter, and I explained to him that I was appreciative of them but very concerned by the recent changes we'd experienced in boarding (and very concerned for the health of our dog). Rob wanted documentation from our vet regarding the incident, and we connected our vet with Hagan's. Our vet indicated to them (and to us) that the most likely cause was that our dog came into contact with some type of chemical or substance while there which caused the reaction we saw. It was quite scary. Eventually, I communicated that what I wanted was a refund for the cost of (that one of) our two dogs' stay over Christmas. Since we believed that Hagan's should have noticed this situation and given our dog care before sending him home with us (as we'd indicated in our contract with them), and since it shouldn't have happened at all, we felt that this was a fine and fair way to put the situation behind us, allowing Hagan's to rectify whatever they needed to, and allowing us to hopefully feel good about Hagan's again. We'd never made any such request of Hagan's before, and had no interest in punishing them. We just wanted to feel that this business would honor us in the way we would honor someone else. What Hagan's decided to do instead was mail a check for $65 to pay for the cost of our vet visit. On the phone just now, I told Rob that I was expecting they'd reimburse us for half of our Christmas boarding fees as I'd requested. Rob replied that the $65 was what he was authorized to reimburse and that my wife (who'd followed up with Rob after our initial conversations) had seemed "perfectly ok" with this. I explained that she'd not said anything to this effect at all (verifying that with her), and I said that I felt I needed to share this review with others after waiting for nearly two months for a more honorable resolution. Rob replied that I was welcome to share whatever I wanted, but that any sharing of such things on "social media" might mean I'd be hearing from their attorney. Wow. I suppose the best thing to do is just let people process this story as they wish. I've done my best to relay it accurately and fairly, and it makes me very sad to have been talked to that way. To be clear, it wasn't about the money for us. Our bills were paid in full, like they always are. It was the earnest gesture -the honoring of goodwill and loyalty over the years, saying to the effect, "Hey -we're so sorry this happened. Let us give you your money back for this particular dog on this particular stay, and we'll make sure to review our own practices to avoid this situation and be better in the future. Please come board with us again." To which I'd have likely said yes. But, being threatened with legal action for sharing my honest experience is quite a different gesture indeed...

Ally Glauser

2024-04

Terribly unprofessional staff. In my experience and in my opinion, this place is where you send your dog to either get kennel cough or die. Find better elsewhere.

Christian Gimenez

2021-06

Very professional showing care and passion of what they're doing. Mack is always happy when goes to visit the doctor! and the Pet Resort is great to leave your dog when you go away. Recommend 100%!! Doctor Huber is the best!!!

Robert Slusser

2024-05

The whole staff from the people that answer the phone to doc Huber are the best very friendly and helpful you are the best thank you again for all your help

Angelique LaFon-Hammond

2024-02

Very pleased with their services. Friendly staff, my dog seemed very happy:)

Lourdes Duarte

2021-06

Love Dr. Huber n staff n the Grooming place as well!! U all ROCK 🐾🐾🐾👍

Terry Jordan

2023-06

We've been going to Hagen's for about 8 years now. We love it and we recommend it to everyone. They always take care of our dog great. And they bathe him before we pick him up. Dog always seems happy.

Vincent Manning

2024-01

Love the ppl working there and taking care of our pet. They are reliable and caring and we would not go anywhere else with our pet.

jeje hannah

2023-06

I can't say enough Positive about This Place !The Dr's & Staff are The Best !! Our Mini Dachshunds have been patients of their's for years now and We wouldn't go Anywhere Else !We Only wish they Still offered their After Hours Emergency Service !But completely understand the Demand it takes on the Dr's to do so.

Jeanne Hunt

2023-06

The front desk staff is not friendly at all! At least the male is almost rude most of the time. I love the vet Dr Brodie! He is outstanding & the female at the front is kind.

Angela Mills

2023-10

I didn't get photos but the vet is amazing place for your pocket and your animal because if you love them like you're own kids then you want the best for them they have u here the only place I will take my furry friends to....

Suzanne Harris

2023-07

We have taken our little dog to Hagan's four 20 years. First dog we had and now #2. They r wonderful! Would never go anywhere else.

Rebecca Dalton

2023-11

My 80 lb dog loves staying at Hagan’s Pet Resort.

Vickie S

2023-06

I drive 3 hrs to take my crew to see Dr Brodie. He is always kind, supportive, informative and reasonable. Everything you'd want for your fur babies. Love the location too!!!

Carolyn Gutierrez

2023-09

I have been coming here with my cats for at least 10 years and I have the greatest confidence in Dr. Brodie. The cost of veterinary care here is also very reasonable.

Sharyn Douglas

2023-08

A wonderful place to board your animals and very convenient to have a veterinarian clinic there as well. Everyone is very polite and helpful. The doctors are amazing and they have very great prices.

Thomas Srodek

2023-06

Dr. Huber is an excellent veterinarian. He operated on my dog and did an excellent job. They always are super nice at the front desk. If you need to come in right away, they will see you if you have an emergency. Prices are unbeatable! I would never go anywhere else. Thank you Dr. Huber and staff.

Nitecrawler

2024-01

Heard nothing but good things from these people but as soon as we go there they deny us even though our dog need emergency surgery they said they care more about the dog than money but apparently not wouldn't recommend anyone going here

Shay Stamper

2022-06

I boarded my dog here and it was a great experience. Very clean facility and my dog was nice and tired when she got home! Also they gave her a bath and nail trim and she looks great. Will definitely be using Hagan's again.

Ms. Toni

2024-04

Caring knowledgeable staffVets listen to what your wants and needs are to when it comes to your pet

anita kumar

2023-06

We had to Board our dog at Hagans Pet Resort for almost two months and he passed away the day after we picked him. Had to go urgently to my country. I thought he is just next to Veterinary Clinic , so he will be safe . I specifically told them if anything goes wrong with my dog , please show him to the Vet .. My daughter called them three times during two months to check on him . They said he is good , playing with dogs . I picked him after 56 days . He passed away next day 😔. I don't know what my baby went thru in two months . Its really hurting me . He was only 8 and a half years old. Nothing in this world can make up for the pain my family had to go through after he passed away.

Mary Kanary

2021-06

We recently had our dog groomed here. They did an awesome job, were professional, and didn't try to press unnecessary puppy spa treatments like is way too common these days. The groom was affordable and well done. As for the staff, they were obviously knowledgeable about dog behaviors, understood leash reactivity, and instead of trying to drag my dog away when she was scared, they had her sit and watch me leave so she would call down. We will use them for all our future grooming sessions.

Mary Beth Nance

2022-06

Very thorough caring veterinarians. I moved from out of state and needed a new vet for my 9 year old at the time, Golden Retriever. With her being elderly I wanted to develop a good relationship with the veterinarian who takes care of her. Dr. Brodie gives Maggie Mae excellent care, very compassionate. I highly recommend them.

My Shih Tzu Piper

2021-06

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Doug Hobbs

2022-06

I have taken my year old dog to them for daycare , 4 times in the last month with no problems. The daycare and boarding staff is Awesome. When I needed to see the Vet I was turned away. They state “walk ins welcome “ on their building , signage and website. However after submitting the online profile. They turned me away stating they are not taking new clients.They now have lost my business for boarding grooming and daycare. Very unprofessional !