3.7 (54)
2005 E Olive Rd, Pensacola, FL 32514
(850) 479-1490
reefscapes.com
From the business
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eric Mayes
2024-03
Jason is friendly, helpful and knowledgeable. From servicing our salt water tank to buying products in the shop it's always a positive experience.
Brian Angus
2024-03
Have bought many corals and a few fish here. The manager is very knowledgeable and helpful. Prices are competitive for the area.
Pamela Stone
2022-05
They take such good care of my Oscar's. They are huge and my tank is crystal clean. Will get a salt water tank soon.
Mr. MM
2024-02
Rude didn't want to be bothered absolutely horrible selection of fish and way overpriced will not return
Saad Akhtar
2021-05
Awesome store guys. I can tell that you care about your product and live fish. Tanks in the store look amazing and staff is very helpful. i got a super good deal on a R.O.D.I unit and a ProMax Overflow system.
William Carlisle
2024-03
Great place to shop. Jason was very knowledgeable and helpful.
Juan Rodriguez
2024-02
The guy not helping. I never go again . No fish no coral empty store .
Todd S
2019-05
Poor selection of fish & corals, however they are often in decent health. Business model is focused on their service customers. The store has potential despite it's small size, but an expanded variety would certainly help. The "we can order it for you" business model really doesn't work anymore, especially when you can order it online cheaper, get it sooner and have a 14-day guarantee. You guys have a ton of holding tanks, fill them up!
Andrew Tanh
2021-05
Tried to get these guys to come in and help me set up my 5ft saltwater tank but the general manager Jerry complained about currently having a lot of other “big jobs in progress”. Said he would get back to me about scheduling but never did. Customer service is bad, wouldn’t trust these guys in my house working on my expensive tank with that kind of attitude.
Chrome Hearts
2019-05
The website for this business is nice, however the actual store is quite lacking. Not sure if it's due to local competition, but there are only 2 or so, other stores that specialize in strictly aquarium supplies and live stock, so... I wish there were more. But the staff was decently helpful, and offered to order just about anything you could imagine.
Lynn Jones
2018-05
I wish there was a -5 stars. They don’t deserve 1 star. Most unhelpful employee I’ve ever encountered! Lazy and could not put his phone down long enough to stand up and greet customers that wanted to purchase frags. Yes, he said he knew the name of all the pieces when we asked what the name and price of the pieces were we were interested in ... “the info is on the sheet”. Geezzz do your job. Assist customers jerk. Won’t be back and do not recommend to anyone!!!
Elizabeth S
2019-05
I’ll give one star because the websight is nice. I was in town and dropped by because I wanted to see what they had. None of the aquarium lights were on, the employee wouldn’t look at me, he didn’t know what anything was, I asked how much an anemone was and he said “I don’t know.” The store was small with no stock, few fish, and fewer corals. I won’t be back.
Nathaniel Holley
2018-05
Good saltwater aquarium store if you already have an aquarium up and running. They will order just about anything for you though. The only downside is that there's not a lot of anything in the store. A few corals, a few fish, and a few products but what is there is usually in good shape. They cater more towards their clients and businesses with large aquariums that they service, but they're not one to say no to a regular saltwater aquarium owner if that person wants something specific, you'll just have to wait a little while for whatever it is to come in on their next order.
Lydie Cakes (Lydie Cakes)
2021-05
If I could give this place a zero, I would.Drove over an hour to be told by the employee that they are closed and on a limited schedule. No reason listed. I spoke to the owner/employee about the hours/temp/google schedule through the window only for him to keep playing on the computer and shrug, oh well. What poor business practices.
Ryan s
2018-05
Defiantly enjoy this small quaint shop. Staff is awesome and knowledgeable. If they don't have what you want they will order it right in for you.
Colette White
2021-05
My family Went to see what they had and we’re treated rudely. I would not recommend shopping here. As soon as my family was treated rudely they left. Customer service is bad.
VbMike Del
2023-07
Not called back after trying to buy aquarium
Mike Gonzales
2021-05
Always a pleasure to shop at Reef Scapes for my aquatic marine needs! Excellent customer service always!
George
2018-05
When inside to see what was in inventory. Fish looked in bad shape, store was in disarray. Staff was not motivated to help. very disappointed
Kel-Kel 3 “Kelly”
2018-05
We own 2 aquariums from here, or should I say my wife has 2 aquariums from here and is in love with them.
Lana Paulley
2022-05
I have had great experiences with this company.
Heather L. D
2017-05
Friendly staff helped us resolve many saltwater tank questions we had. Thank you Tracy
Earl Mueller
2020-05
The guy working there really didn't want to be bothered
Mindy Key
2018-05
Very helpful staff. Mainly special order.
Chris Sewell
2018-05
Knowledgeable staff, good selection, small, quaint, and comfortable
Molly Davies
2018-05
Beautiful tanks. So well kept.
Ash
2021-05
Very unfriendly customer service.
Delilah Peterson
2020-05
Love this place
Floyd Bartholow
2019-05
Neat place
Stacy Skechak
2019-05
Kinda helpful
Monday | Closed |
---|---|
Tuesday | 10:30 AM-5:30 PM |
Wednesday | 10:30 AM-5:30 PM |
Thursday | 10:30 AM-5:30 PM |
Friday | 10:30 AM-5:30 PM |
Saturday | 10:30 AM-5:30 PM |
Sunday | Closed |
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