4.6 (1988)
2180 W 9 Mile Rd, Pensacola, FL 32534
(850) 473-5020
publix.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ralph Freeman
2024-02
We frequent this store when we want to play the lottery. While we there we’ll pick something up for dinner. This store is always clean, the staff friendly and helpful and the prices reasonable. We’ll be back.
Melonie Garlock
2024-04
This Publix location has always had the nicest, product informed, and curtious employees. The store is always clean and well stocked, and if you can't find something everyone will go out of their way to help you locate it. Absolutely two thumbs up for this location.
Derrick Pires
2024-05
This place is the worst. They don't stock certain diabetes medicines, they don't stock epipens and they do not call you if they do not have the medicine or if it's backordered or if they don't stock it because they say it takes too much time to call everybody.
Heather Armbruster Pierce
2024-01
I love this Publix. It's big, always carries a variety of items, the employees are always polite and cheerful, and they always make you feel welcome. I've actually never had a bad experience at this location in particular. Keep up the good work gang!
Derrick Powe
2024-04
The employees were very friendly and helpful to me and my wife. There were some good to great deals I found while we were shopping inside.
Renee Parker
2024-04
Went to the pharmacy because our regular pharmacy didn't have the medication we needed. They called the pharmacy, got the information and within 30 to 45 minutes the prescription was ready! Impressed! Their mango passion fruit macarons are absolutely FANTASTIC! Always great service. The pharmacist, Adam, is very friendly and knowledgeable. The other pharmacy staff has always been helpful.
Tim Blackwell
2024-01
PublIx is generally a store that offers more than its competitors and this store is no different. The layout is logical, shopping area is spacious, selection is excellent and service is above reproach. The price paid for this level of excellence is just that; prices are higher. The other downside is access to the store is tricky.
Lisa Julian
2024-02
I shop there often, I love the quality of the produce, the BOGO'S and the overall atmosphere of the store. My granddaughter works there, and she is treated with respect. All of this keeps me coming back...
Ralin Jolie
2024-05
Store is very clean and stocked up, everyone was so nice and helpful
Harley Richardson
2024-05
Clean and well-stocked. Great variety and friendly helpful staff.
Michelle Vidrine
2024-04
Went for a lunch plate but fried pickles were chewy and potatoes were cold. Also no lids for the drink we bought. Normally don't have this kind of experience at Publix. Might have just been an extra busy day
Empire Game
2024-03
BEWARE EBT USERS OF THE "THEFT" OF YOUR BENEFITS FROM PUBLIX!!Even though corporate says "it's impossible for the system to do it" they ARE charging TAX (on taxable "food" items) to my EBT card. I bought candy at 2.79, but the FULL $3.00 (item PLUS tax) WAS charged pagainst my ebt card!!The receipt states "tax forgiven" of .21 but I was still charged it. I wish I could attach the snapshots of both to prove it.
lori brock
2024-05
I usually have to wait longer than promised for online orders, but the last few times have been ridiculously long. Today, someone took my order so they were going to make it asap. 40 minutes later. Nothing. I left. 🤬
Thelma
2024-02
This place is amazing for cakes. Each time I have a birthday party I order from this specific Publix. They are truly incredible, keep up the baking skills here. Good job Publix.
Doug Parker
2024-03
Their staff is always amazing. The store is clean and well stocked.
mom k
2024-02
Attempted to resolve issue, not receiving BOGO pricing on check out, (Insta cart shopper). Spoke with impatient young lady and then a more impatient, rude manager. My original item was replaced as it was not available. The item it was replaced with is a BOGO item, (I have pics of add). Was charged x 2 instead of BOGO. Publix employee directed me to; pick up items, bring them back in to exchange, (how? item is not available!), refuses to honor BOGO price. I'm a senior, using walker, have to get walker onto shopping cart, drag 2 big containers of cat litter around store....etc....
Tara Plunk Hogge
2024-01
This grocery store is on my way in from work and a many time been my 1 stop all for a quick and delicious meal maker. Everyone is always very pleasant and helpful.
Perry Powell
2023-12
The set up is a Tad Unique... I'll have to shop a few more times ro get a better feel of the place and the flow to which it has....!!
Steve Cowley
2022-05
I’m a local vendor here and can tell you that the “behind the scenes” is just as spotless and organized as it is in the actual grocery store. This store is ALWAYS boomin it seems like. The management and staff are always happy to help out if you have any questions about anything. The General Manager,Chad, is always out on the floor making sure all his guests are finding everything they need. This is a great store. I highly recommend it. Management and staff are always quick to help.
Robert Greene
2024-04
Always great service. Prices are always high but worth it to not have to go to Walmart or Winn Dixie
Maria Rice
2023-10
Wonderful staff that is helpful, friendly and courteous. The store is very clean, the shelves are full and the produce and bakery is very fresh. The Deli is clean and the prepared food looks appetizing. Just wish the prices were a little less.
Wanda Pitman
2023-12
Everyone was so friendly. The employees all spoke. The store was very clean. The pharmacy was amazing at helping me get my prescriptions transfered over. Thanks to everyone
Aaron “Mayhem” Miles
2021-05
Great place for a one stop shop for everything you need. Amazing staff, great prices and parking.
Fast Dreams
2024-04
Great staff very helpful and professional at there jobs will be using them all the time
Walis
2024-04
Alaina and Devin treated me absolutely bad at the deli side of Publix I think they don’t like African Americans
Emily
2023-11
The store is clean, well laid out, easy to navigate, someone is always ready to help, and they have lots of items available that you can't find in other stores. The parking lot is well lit at night and they will "Help you out" as in deliver your packages to your car.
Billie Gibson
2024-01
Was a nice visit had a lot of fresh items out and they are available to help if you need it.
Keith Muzzioli
2023-09
I'm from New England so I was completely taken by surprise at how nice and helpful the employees were. I was standing in an isle just looking and a young woman that was stocking the shelves asked me how I was doing and if I needed any help finding anything. In New England you're lucky to get help even if you ask for it. Then when I was checking out a young man running the register asked me how I was doing and then shortly afterwards asked me if I had any plans for that afternoon. At first I didn't answer him because I just assumed he was talking to the person bagging my groceries. It was a very positive experience.
Perry Powell
2023-12
The set up is a Tad Unique... I'll have to shop a few more times ro get a better feel of the place and the flow to which it has....!!
Paula Parnell
2023-10
From the moment my mom & I walked in we were greeted with a hello, very pleasant shopping experience. I just have 1 thing negative to say, & that their electric cart's were not available. One was charging and the other was broken. My mom rely's on those due to health issues but my mom is a trooper, very strong women!!! However, it didn't effect us at all during our shopping. Thank you for a calm, happy & QUIET shopping experience.
Monday | 7 AM-10 PM |
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Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 7 AM-10 PM |
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