Panhandle Exotics

Miranda Jones

2024-04

It was fun for the whole family, but the sloth was in his house and couldn't be seen and I had expected a few more animals in the little zoo... it was limited. The lemurs were adorable!

melissa harris

2024-03

I will start this off with some positive of my trip into this pet store because all though I'm giving it a a two star review i do think they have good intentions and hopefully this review can lead to some healthy changes. The staff is very welcoming and are there to answer any questions you may have. I was impressed by the freshwater fish/plant selection they had to offer and very pleased to see betta fish actually kept in nice size tanks with filters!. The axolotl tanks were also at cold temperatures which is nice to see for once, compared to other pet stores where they don't keep the axolotl tanks at a proper temperature. They also had a good selection of feeder insects and a large selection of reptile plants/decorations etc. A few of the animals didn't have water including several of the reptiles but i understand that it gets busy and thing's happen one thing at a time so I'm not going to be harsh about that as i understand animals get their water dirty and i could've just been in there in between the clean up. Mainly i was saddened by the conditions and care of their sugar gliders. As someone who has owned sugar gliders for several years now it was disheartening to see the way they were kept. I asked the staff about the diet they feed there and what they recommended and it happens to be exotic nutrient which if you're familiar with gliders at all you know it's probably one of the worst food brands you can give them. They specifically had the pellets in the cage which isn't really ideal for anything other then dental health but they did say they offered fruits and stuff at night which is nice. The sugar glider exotic nutrient food has been linked to many deaths amongst gliders in the glider community due to not being properly balanced. The calcium:phosphorus ratios aren't balanced out which can lead to MBD and other health issues for them. The cages were very small and the bars were covered in a sticky substance from what it looked like. I also didn't see any safe enrichment items in their cages either. There was maybe one toy per cage but even then the materials didn't look safe, they could easily get stuck on most of them. I didn't see any glider safe wheels or any other toy's to keep them mentally stimulated either which is extremely important for sugar gliders. They are very intelligent and curious animals. Lastly the fleece pouches in the cages were coming apart and one even had multiple holes in it which was definitely concerning simply due to the very likely possibility of one getting stuck which is a common occurrence with gliders and unsafe materials. They are known for self mutilation if they get stuck on any threads/unsafe materials. Overall i wasn't disappointed in my visit i just wish they'd make some improvements to the care of their sugar gliders and do more in depth research on them to improve their quality of life there at the store and also send their new owners home with the proper knowledge and safe items.

Felipe Abreu

2024-05

Great selection of exotics for purchase, much better than Petsmart. Staff knows the subject and is cm very friendly. Prices are fair.

Aly Wilcox

2024-05

Just want to say that I've always come here for reptile supplies and food. Staff is always very friendly and knowledgeable when I ask questions. Animals always look happy and healthy. Came in today to look at the selection of ball pythons after mine unfortunately passed some time ago. The lady there helped me out so much, I could not thank her enough for bearing with me through my inquiries. I ended up taking home a beautiful and healthy baby champagne ball python. Thank you guys for all that you do and I hope y'all are here for the long run! :)

Victor Weiss

2023-10

We went and looked around, my girlfriend touched a pig she was very happy (after washing her hands of course), we paid for the zoo part. But someone was doing the kangaroo experience, and 100% my fault I wasn't reading the signs. The kangaroo went up to me and I pet their head, even tho I didn't pay for it. And the handler was super super kind and said I had to pay and I apologized. Great experience

Kaity Romesburg

2024-01

Super fun! You can tell that they really care for the animals in their care. We enjoyed every part of this store!

Lesa Ballard

2023-07

We had an awesome time today at Panhandle Exotics!! The staff did a great job and they were very helpful with our new aquarium additions 💗 The kids loved the prairie dogs and as long as you are following the posted rules and teach your little ones how to safely interact with the exotic animals, you will have a great experience. We will definitely be back!!

Abby Sanders

2024-02

It was GREAT nice workers, clean and fresh. I've lived here for 11 years but it was our first time. I'm a single mom doing my best to raise my 2 special needs adult children. My youngest is nonverbal, but he loves all animals. He enjoyed going and let me know when he was done. Very nice in every way

Kristin

2024-04

Always a cool experience seeing all different types of animals!

Rebecca Hutchens

2024-01

An amazing place!! The animals look so happy and well taken care of! Thank y'all for all the hard work it takes to make it possible for us to be able to have an experience like this!

Savannah Cranford Gonzales

2024-03

I can’t say enough good things about my experience.I am looking for a non-traditional pet and I decided to come to this place.My first time coming to this shop, a gentlemen with long hair was extremely helpful, (he remembered me when I came back the second time).A month later I came back to learn more and I met a girl named Zoe, this tiny zoologist gave me so much information that I left with so much knowledge.Highly recommend, very lovely people.

James Oge

2024-02

Took my cousin who's 2 and he loved all of the different animals. The staff has always been knowledgeable, helpful, and extremely friendly and professional. They're always doing something to better the store. Didn't get a chance to visit the petting zoo, look forward to seeing it the next time they are in town

Samantha Carp

2023-06

My kids had a blast. It's alittle crowded and some of the cages were dirty but the owner or manager was in there getting on to the workers about it to make sure the animals had a clean environment.

Georgia Copley

2023-07

This place is soo awesome! They have skunks, reptiles, rabbits, hedge hogs, Savanah cats, grey baby fox, prairie dogs, mini pigs and like a mini zoo type of thing so that is always fun for me to go see and be able to pet a few of the Animals!

Kimmie Ko

2023-05

received fast service, the place is clean even with all the different animals. very friendly girl at the desk and on the phone. the guy in the back with the reptiles was really helpful. I put in pictures of my Kenyan Sand Boa I get her meals from here. They are the only store I could find that carries what I need. Thank you!

leah dalzell

2024-05

THIS PET STORE NEEDS TO BE SHUT DOWN ALONG WITH MANY OTHERS, THEY ARE SELLING A "wild cat" this cat should be in the wild then for $6000 all of there reptiles look very depressed and very unhealthy they are keeping way to many snakes in 1 enclosure these are snakes that like to live alone and there were 5 of them crawling on top of eachother. the worst part is the hog nose snakes were being kept on REPTILE CARPET these snakes like to dig down in the dirt/sand and hide but they were unable to because of the enclosure that had been provided i could see there noses were red from trying to burrow ones nostrils were actually bleeding . DO BETTER FOR YOUR ANIMALS

B W

2024-05

My first time here today and have to say definitely worth a trip. The owner is extremely nice and I had a very sweet encounter with the sloth, not to mention the other exotic animals are so worth the visit for sure. Will go back again !

Christina Ayers

2023-06

Really awesome pet store!The animal enclosures are nice and roomy, all the animals were very clean and the guys were very friendly!

Monsita Isabella Martinez

2023-06

I love this place they have all kinds of beautiful animals 🐶🐈🐇🐭🦔🦊 the staff is so friendly I love coming in to check everything they have!

Sadeez Pedersen

2023-11

I absolutely adore this place. I come by quite often to get food for my snake which I bought from them and they are a joy every time. Guy working counter tonight at 5:30 was extremely sweet, very kind. I highly recommend coming here if you're thinking of a me addition to the family. If you have any questions. Love coming to this place❤️

Christy Ripsam

2023-05

Panhandle Exotics has many unique pets as well as a few common ones.Their pet products are pretty comparable, if not a bit cheaper than other local pet stores.A big drawing point is that they let us handle quite a few of their four-legged friends. In addition, they are in the process of adding a "petting zoo" to hopefully be opened soon.

Leann White

2024-04

Please don't keep multiple snakes in one cage it is so bad for them and don't use fake astroturph type matting for them. It's so bad for them. They could ending up becoming violent towards one another being caged like that and stressed from no place to burrow and feel safe.

Marci Shope

2023-07

Interesting little shop. A great mix of non-traditional pets, and my daughter LOVED having the opportunity to interact with the sloth. I enthusiastically recommend a visit if you're in the area!

Rose Allwright

2023-05

Wow staff so caring and kind. Animals healthy and happy. Tons of things for all pet needs. Awesome store

Phoenix Tate

2024-01

Most if not all of the cages for the animals were not set up for them to be in them safely let alone comfortable. Whether it be dogs animals without water, or even snakes and lizards without proper hides. Multiple ball pythons from different parents all in one enclosure. Stuck shed, snakes hiding underneath mat in the cage because of only having one hide facing the outside so they can’t seek shelter. This place is atrocious and standards are at an all time low at this store.

Michelle Plunkett

2024-05

Great experience getting our two ferrets. Easy process, clean facility and nice employees.

Elizabeth Damron-McQueary

2024-03

Lame. Half of the pets are behind the counter and can't be accessed.Nothing exciting. The zoo wasn't open for another hour from the time we entered and it wasn't enticing enough to want to stay to see it. I was just underwhelmed.Just pay the money and go to the actual zoo. You'll have a better experience to walk away with.

J Lynn Serino-Barbour ABASilence Ministries

2023-09

This place was fun for my family. These are pictures that my grand children took. To see my pictures Google search #theadventuresofjerryandjodi #TheArtisansPEN or #iamjodilynn.I will returm

K

2024-04

extremely sad places like this still exist. improper care of all animals and shouldnt be selling half of them (contribute to exotic pet trade). idc if they meet the states requirements for care these people clearly dont care about animals to keep an otter in an extremely small inhumane cage. snakes should not be living with eachother, and you should not be selling wildcats. theres just a lot of basic care that is improper. before moving into exotics, make sure the basic domestic animals r good 🤨

Rachel Plunk

2023-05

Friendly & knowledgeable staff.An all around fun store to visit. They have a large variety of pet supplies at very competitive pricing. There are always new animals to see, many of which you can interact with.