4.1 (347)
12325 Lillian Hwy, Pensacola, FL 32506
(850) 332-2194
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Traci Colomb-Farmer
2024-04
Register wasn't working and frustrated the one worker. Self serve Register was not working due to thefts is what was said. Surprisingly for this location.
Holly Gutierrez
2023-05
This place was horrible. There were u-boats everything with product on them, blocking the aisle, and product missing off the shelf. Very unorganized. And the work was behind the counter, just sitting there.
Dawn In the South
2023-05
This store was reset to a DG Market over a month ago. As of now, you cannot even access over half of the store. All of the isles on the left side of the store is an overflow of back to back carts. This is overflow product due to no room in the stockroom. It’s impossible to put product on the shelf without removing and separating these carts to find out what product is on each. You need to drop a trailer to store product and send a team to set the store. This is not an exaggeration. I have over 18 years experience working with resets, planograms and shipping goods to stores. You don’t reset a store without scheduling the labor to place product on the shelves within a short period of time. Close the store until this can be accomplished. Customers like myself are walking in and back out the door to go elsewhere. This is not the only store in our area in this position.
Scott Miller
2019-05
Customer service is poor. You can never find an employee to check you out at the register. You have to hunt for one. They are usually in the office by the bathrooms. Someone could steal from this store so easy because it is never watched. The company should do a better job at training there employees or hire better management.
Mai-Lek Nicely
2019-05
This branch is closest to my home. I love the fact that most of the cashiers know my name and are extremely personable. Rita would be the best one. She delivers A+ customer service even when she is having a bad day (which was not obvious and I only knew because I asked). This branch is one of the more organized and CLEAN branches in Baldwin County.
tara raymer
2018-05
It's dollar general it's clean and has produce and a good store food you can't find everything there , but they do have a good selection. I will say that 9 times out of 10 there credit machines and the cash register will not be working right or not working at all and cause major delays. Overall good store.
Robin Cattell
2021-05
The clerk did not give me all my bags..when I return 10 min. later she reviewed the tape and you can plainly see her putting the cigarettes in the bag but she failed to hand it to me, so she then text her manager and a she said nothing they could do. So minus 8.00 and no cigarettes I left. Now I go in there very often and am a very good customer I think there should have been some kind of compensation . But I guess D.G. has gotten so big they forgot about the people that made them.Hats off to ya.!
J. Felver
2020-05
Never have a well stocked store. Manager never there, always leaves associates there to figure things out for themselves. Expired merchandise on shelves. Andrew I think is his name, he is very courteous and helpful. He tries to run that store as a well oiled machine, he is actually doing quite well. Kudos Andrew..
Derrick Piper
2020-05
Never have someone at the counter tend to have to wait for a cashier to arrvie or yell out to get someones attention. I feel bad for the employee's here always seem to be understaffed. Will have two employees on trying to help customers and stock shelves.
Shelby Butler
2019-05
Both times I've been in recently, the staff were incredibly rude - outright ignoring my presence and/or just not speaking to me at all. But the store is clean and relatively organized.
John Peterson
2019-05
We shop Dollar General store's frequently but the store we usually go to was closed due to a power outage. We then went to the one on Hey 98 West and we were disappointed. The place was cluttered and the help unfriendly. Checker never spoke one word. We will not be back. They get two Stars only because they were open.
Jimmy Smalley
2018-05
I guess it was a bad time for the person working there when I visited.They we're standoffish kinda no feeling today .The line was long . Everyone in line was getting upset but remained calm.Like I said I have always had a great experience at the dollar. But personal problems should be left at home.
Claire McGee
2019-05
Very busy only one cashier and he seemed to have no to be anytime soon. There where at least 8 peo6in front of me and I stood in line more than 15 minutes. They need more help! Especially two days before Christmas
Allison Presley
2019-05
I read some of the reviews, I just wanted to make sure everyone is commenting on the right DG. This particular Dollatlr General does not have produce, the one right down the road does.....This DG(15234) is located on Lillian highway next to the Tom thumb on Bauer Rd. We love our customers and we do our very best to keep our store clean, neat, organizanized and friendly!! Thank you all for the wonderful reviews!!! Have a great day!!
VALERIE MORGAN
2021-05
Clean but employees not overly attentive to customers I had to seek out assistance several times after searching store for items
Vintage Visage
2019-05
This is my go to DG in the areas probably because it is closer to home. But we have noticed there are some that have more groceries. They only have the basics but enough to run for a quick gallon of milk, bread, coffeee, cereal etc if you are out. They also have one long row of clothes. Some DG barely carry any clothes anymore and I find myself often needing a tshirt or some sweat pants for a project for my kiddos so I like this one more. Plus as far as groceries are concerned this one is right next to Greers grocery store.
D. Coleman Jr.
2017-05
Very clean store. Had plenty of sale items in Stock. The only minor problem was cashier was not quite sure which items were included in the sale, however, he was super friendly and went to find help.
Patricia Owensby
2021-05
It's bigger than most Dollar generals they seem to keep the shelves pretty well stocked some Dollar Generals are better than others!
Sheri Parente
2020-05
I don't know if it's in their job description but every single one you go into has junk all over the floor if I was a manager that stuff would be all picked up and put in its place and if there wasn't enough room it would go in the storage! It's ridiculous that place is so messy
Shane Herman
2018-05
Hard to beat Dollar General when you just need to dash in and get a quick something. Surprisingly well stocked with lots of everyday name brand items.
Trap Larson (ArduousGamer)
2020-05
I've been going here since the day they opened and haven't had any problems. Staff has always been friendly and helpful towards me.
Jessie Knott
2020-05
Organized and easy to find items in need. They have a lot of household and grocery items. So convenient
ANNA GAILLIARD
2020-05
Good store, has a lot of items one may need without having to go to far from home.
Debz1165
2023-08
Friendly atmosphere, found everything I was looking for.
Samantha Eicher
2020-05
One of the 2 most convenient stores to my home. Very organized and always friendly.
J Ranz
2021-05
It makes no sense to advertise specific sales on phones, if the management doesn't even have the capability of overriding the incorrect prices. This is what we call, false advertising.
Keith Aligood
2020-05
Convenient place to pick up household items if you don't mind getting smaller portions for your money.
Alan Brown
2021-05
Good people that work there and I have always been able to find what I was looking for pretty quick.
Jay Hammond
2020-05
2 days in a row i was here at 8am and the manager showed up late to open doors. So id wait until 830 to come get anything from them rude people
Kelly Parrock
2018-05
The people that work there are very nice and the store is easy to shop in. Very clean.
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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