Leo & Lucky's

Caimyn Harpold

2023-11

Anytime I have gone to the store I have had a nice experience so I decided to try the grooming services. Unfortunately, my experience with the grooming was not as great. Our pup had flakes and things all stuck to his fur after the grooming , a lot of spots were matted and had sticky stuff in his fur… I wasn’t even sure they bathed him so when I called to ask they said I could bring him back for them to rinse him but I had to get my husband to the airport and I don’t have time for them to repeat the service right now. But they didn’t offer any other solutions or remorse. Just disappointing. Money and time wasted. We won’t be bringing him back to this groomer :(

Vaughn “Mr. Kingston” Murphy

2024-04

Very friendly and accommodating staff. Very good variety of food, services, and accessories. How many pet stores you go to with half baked staff just standing behind registers. Folks here engage with you and are knowledgeable. Been shopping here for 3 years.

Mike Kushmider

2024-04

I had high hopes for Leo & Lucky's Pet Grooming, but unfortunately, my experience has been nothing short of disappointing. I scheduled an appointment with their pet grooming department a month in advance, hoping to give my furry friend the pampering they deserve. However, what followed was a series of unprofessional mishaps that left me frustrated and disillusioned with their service. Initially, I received a call informing me of a time change. They pushed the appointment back an hour, from 7:30 to 8:30, citing that the groomer had to take their dog to the vet that morning and would be a little late. The real frustration began on the day of the rescheduled appointment. I arrived promptly at 8:30, only to be greeted with the news that the groomer's car had broken down, and they would be late or might not come in at all. Consequently, I was informed that I would have to reschedule once again. This last-minute cancellation due to their unreliable transportation is unacceptable and reflects poorly on the professionalism of Leo & Lucky's Pet Grooming. As a pet owner who values punctuality and reliability, I am deeply disappointed by the lack of accountability demonstrated by Leo & Lucky's Pet Grooming. It's clear that they need to improve their management of appointments and ensure that they have contingency plans in place for situations like this. It's time for me to seek out a more dependable groomer who can provide the consistent service my pet deserves and you should do the same. In conclusion, I cannot recommend Leo & Lucky's Pet Grooming to fellow pet owners based on my experience. Their unreliability and poor communication have left me feeling let down and inconvenienced. It's essential for businesses in the service industry to uphold their commitments to their customers, and unfortunately, Leo & Lucky's has fallen short in this regard.

Angela Beard

2024-04

HORRIBLE TREATMENT: It's so sad that I have to write this. First off, I called and left a message to schedule an appointment two days ago and no call back. So, I decided to stop in to make an appointment, only to be drilled with loads of questions about my pet. Then after the interrogation, I was told to bring my pet in the middle of the day, unfortunately as a Teacher I don't have that flexibility. I requested an afternoon/evening or Saturday appointment only to be told that Saturdays was reserved for "PREFERRED" clients. I was then told the other groomer could do it, but they would have to call me back. I get the feeling they did not want my business; I would take a pet bug into this place. If I was treated this way can't imagine how they would treat my pet.STAY AWAY if you want to feel like human being when you leave.

Kerry Walsh

2024-03

The “local” pet shop! Everyone here knows us and our pets! They have a wealth of knowledge and are super super helpful!We love this store and it’s crew!

Diana Hughes

2024-04

After losing my older, bonded dog my younger one stopped eating their food they had together. Leo & Luckys staff was so helpful finding us a new food he liked and would eat. Wonderful, knowledgeable and find staff

Dennis Dempsey

2024-04

I hate to do a negative review but we have a Labradoodle who is 13. She has been being groomed at Leo & Lucky's for a few years. Unfortunately the lady who always took care of Molly left so we have had someone new doing her. Molly had a sore on her ear so the groomer wanted a note from the vet that it was ok to groom her. We took her to the vet and got a note. Dropped her off for her appointment and when we picked her up the groomer told us Molly was to old now for them to groom. He last grooming was horrible. The lady called and said her tail was matted so they had to shave it. The lady never did her ears, ( Doodles need the hair in their ears removed) She did not do all her nails. One nail actually became infected another trip to the vet. I just don't get how a place that does grooming can do a poor job on the dog and then tell you she is to old. Molly is the most gentle and agreeable dog ever.

Ms. K.

2024-04

1st time having my toy breed dogs groomed here (Excellent Groomers with 5 star service) my girls haircuts were exactly as I requested! I highly recommend Leo & Lucky’s!

Ann Cho-Berardi

2023-05

Big fan of this business, it’s clean with a wide assortment of toys, pet products that are really great quality, foods to include raw and holistic brands of all kinds. The groomer I took my Pom- Rocky to Cherie Lynn is amazing. I get all my pet supplies here including the crickets for our crested gecko too. All the staff there are always so friendly and helpful.

Jill MacCraye

2024-01

They had the compostable cat litter I was looking for, and some bogos on "fussie" cat canned food that my kitties are loving. The sales clerk was friendly and she gave me some free samples. It was convenient, quick, and pleasant.

Zoe Capper

2023-05

Fantastic selection, friendly knowledgeable staff, clean everyone I spoke to in store has had absolutely radiant personalities and have been extremely helpful in educating me on all the different brands of dog food , treats, collars , leads, harnesses absolutely adore this store can’t wait to come for years to come ,remember to SHOP LOCAL <3

CreativeWEB

2022-05

The BEST place to go to for all things puppy, dog and cats....As a recent owner of a lovely little 8 week old Shih Tzu puppy we wanted a place to go where advice, experience and honest caring for our new little addition would be welcomed and we found it at Leo & Luckys. The team are very experienced and are always happy to answer any nutrition and questions and for that we are very grateful. We go in every couple of days for treats, food and advice. Great place, great atmosphere, great employees. Great job Leos!

alex k

2022-05

We live locally shopping in general, so we were super excited to learn about this pet store near our home. Not only is the staff super friendly and knowledgeable but the products and prices are comparable. Only wish they ran more specials like the Thanksgiving one coming up:-)

Reesa

2022-05

Each morning I take the fur babies to the dog park to play. I can’t tell you how many times Leo and Lucky’s has come up. I recommend this store at least twice a week as the BEST pet supply/grooming place there is in Parrish. So clean, friendly, and most of all, knowledgeable staff that can point you in the right direction. This is our rescue Sadie with her favorite purple unicorn from your store. Then there’s 15 year old Frankie who needs supplements from you.

Chris Wolf

2024-02

Leo & Luckys is our neighborhood pet food store. They have grooming on site and can get specialty items. Great store and friendly staff. Thank you.

Katchin

2024-04

Update: 04/29/24. Owner Rachel as always, delightfully pleasant. They still have the best Prices & Services. I've been going since they opened roughly 9yrs ago. Bree was very helpful as always too. Kudos!Asked to hold 2 bags of dog and 1 bag of cat food, mainly due to my dogs brand food generally sells out quick. When I first moved to area had requested they carry this brand name. They ordered for me right away, and then started carrying regularly. I was also wanting to take advantage of coupon I had. Wasn't sure if I'd get off work in time today. Bags were put back as I asked. Greeting as soon as I entered, as always, and a thank you for bringing cart back. Good service. TY!

teresa krebs

2024-02

Love the local shop! We’ve been going since before it was Leo and Luckys. Good staff and stand by products!

Amy Colter

2023-11

Love the store and staff. Staff is helpful and knowledgeable. Tyler is a wonderful asset to this business. Good selection of pet items. In-store grooming shop. Definitely worth checking out!

Leeann Thompson

2024-04

Employees have great suggestions for quality food. Rewards available for loyal customers.

amber million

2023-07

This pet store is phenomenal! All of the people who work there are very knowledgeable, always friendly and professional. If I ever have questions they have always provided an answer or great solution. Their prices are great and they have a great selection of products for your pets. They also offer grooming, nail trimming or you can use their self service dog wash. This is the only pet store my family uses since it has everything we need.

BVCK BEND

2023-05

I know it’s probably not the stores fault but I Went here for my first time today to buy some flea meds. I opened up one of the tubes to put it on my cat and there wasn’t even any medicine in the tube. I cut it open completely and it was dry. Probably just a mess up at the company that makes them.

Simone Stoltz

2024-02

I have been buying dog food and pet supplies from L& L for years ☺️. Great prices and great customer service!

Susie Arrieta

2023-12

Went to take my dog and Amber was so rude. She looks like she hates her job, extremely rude. Ladies in the front were ignoring me in the counter. Got a card for this place at PCA will make sure the rest of the school and the principal k ow what type of treatment we got here.

Kathy Yeomans

2023-11

Olivia is a happy puppy after getting yummy treats today ❤️

Mary Ellerbee

2018-05

We have been throughly happy shopping for our Doodles needs... the staff have been exceptionally helpful! That to me means a lot to helping carry bags out to the car or making suggestions for better pet health. Sure it’s easy to order online and have it delivered but that’s not supporting local businesses...

William McCallister (WiLL)

2019-05

My favorite pet store!! The store is always clean and organized. The staff is very friendly and give lots of love to my pet when we visit. I have not had the opportunity to try out the pet wash, but the setup looks very user friendly.

Karen Xirapha

2023-10

Very nice shop. Helpful staff. In and out quickly. We use the store branded wipes to help our dog's itching. Helps a lot!

Charlene Stanley

2020-05

Get my beloved fur baby, Ben, groomed there all the time. I love Angel. Ben-not so much- he likes being a scruffy puppy. They are gentle with him and all of my concerns (water in his ears) are addressed.

Edward Selkow

2024-04

Very helpful. Had what I needed. Nice. And affordable

brittney pittman

2023-05

The BEST Pet Store EVER! Never once have we ever left there unsatisfied with the service or products we bought. The staff and owner truly value care for their customers and pets. Zoey loves the treats and attention she gets when we’re there!