Gulf Coast Aquarium and Pets

Zach Detwiler

2024-05

Very friendly and knowledgeable staff with years of experience in the industry. They are at a new location, but same great service! I bought several saltwater fish from them with no issues. Their tanks are always clean and their corals healthy.

Courtney Carter

2024-05

We needed an aquarium relocated! We got a quote and while there was a small misunderstanding, they worked very hard to get everything moved quickly and correctly! Their final price was very reasonable and we are so happy with their team effort! I would recommend them for sure! Jessica was great!

Steven Christenson

2023-09

This store has an AMAZING selection of coral frags, sea anemones, star fish, saltwater/freshwater fish etc..etc.. you name it, they have it and other non aquatic pets as well. In my opinion ,what puts them over the top is the overall customer experience!! The owners are VERY knowledgeable and truly care about the product they put out!! Amazing store! If you care about what you buy and have a true passion for your pet’s lives and living experience, YOU NEED TO CHECK THIS PLACE OUT!

tara coe

2024-05

Actually, that was my roommate who wrote your REVIEW. No fake name was used. Why would I hide behind truths that were told, knowing you would know it was about me? I would just like to speak on a few things you mentioned, and it’s obvious that this is your word against mine! Our true friends know the kind of person we are, and will know who is speaking the truth! Insane discounts…..that would be 10%, and I usually had to ask for it. I’ve spent thousands in your store and many store owners provide their big spenders with discounts. Yes, you did take care of my reptiles during the fire, and I appreciated that enough to offer to pay you; however, you did not want to spend the time to write up the itemized bill to get your money back. You did not come move them from my house, as you said you did, but you wanted to. Due to immediate evacuation, there was no time. My dad and I did that. Oh, and “friends” wouldn’t “fire” a client when the job is not done correctly. You noticed something was not right with two of my fish on a previous visit, yet you let me spend over $100 on two new fish (whether they had brooklynella or not) and threw in a free one, just to get rid of it because you hated Mono’s since they were so mean. You always said you would NEVER sell me a fish if something was wrong with my tank……yet u did!!! I actually had a fish expert look at my clown fish and see the sloughing on his skin, that is true brooklynella that only comes into your tank via infected fish, and the clowns and mono were the only new fish added in over a year! Velvet and brook are two different diseases and look totally different. As a business owner, you didn’t even offer advice on what my aquarium could have. I thought it very odd that you didn’t say a word that night. No fish store has perfectly healthy fish unless you breed your own!!! And it’s ok to admit they COULD’VE been sick. As a business owner, and professional, you apologize and move on, and state you hope it doesn’t happen again. Why do you feel the need to mention ALL the different types of businesses u have serviced, TWICE? Does that make u feel better about yourself?? Anyone and everyone that knows me, knows I DO NOT LIE! I may forget a thing or two, but I DO NOT LIE!! And yes, I do have cameras, and yes, I do often watch MJ at work. I just hate I wasn’t watching the time my glass top was broken, that you also denied. And y’all did not put my plants back every visit because you were scared of the lion fish. Speaking of which, thank you for not charging me for my last service, Because you over charged me! AGAIN! I looked back, my balance was ZERO, so I wondered where that $186 came from?? It should’ve been $97 ONLY. I guess you somehow, paid yourself double, Again!! A true friend, person of INTEGRITY, and business owner would never talk to a client like you just did! What happened to the customer is always right? We read your reviews…..I am obviously not the first person Heath has been so rude to!! If you feel you need to defend yourself with these rebukes, SOMETHING in your heart is not right!!

Ronny Sawiki

2022-06

Been going here for years! Always a great experience every time! The whole staff is very helpful and got me set up with this great Red Sea max E170 for a great price! I look forward to coming back soon and stock the tank up! Great job to this company! 5 stars…

Francis Luck

2023-06

I recently visited Gulf Coast Aquarium Inc and was impressed with their vast selection of aquatic life. From colorful fish to exotic sea creatures, they have it all. The staff was knowledgeable and friendly, offering helpful advice on how to properly care for my new pets. The tanks were clean and well-maintained, and the prices were reasonable. Overall, I had a great experience at Gulf Coast Aquarium Inc and would highly recommend it to anyone in the area looking to start or expand their aquarium collection. The only reason I didn't give it five stars is because the parking lot was a bit small and difficult to navigate, but that's a minor inconvenience compared to the quality of the store itself.

Meeks

2023-06

One old man was very rude. I asked him a simple question. I understand some people can do it and some people can't. But I asked if he knew how to do something and he treated me like I was stupid. This is not how we treat customers a simple no would have worked. Also all the fish I bought from here died. Except for one. He was a bully fish and I had to take him to Suncoast pet store before he killed anyone else. I called trying to explain this and before I could explain he treated me like it was my fault they died and how he had them for almost a month and they were fine. I didn't want a refund I just wanted different fish he said I would have to get my water tested but I am pretty sure water isn't tearing apart my fish. I also took my water to a different store and they said my water is actually perfect. They were almost torn apart by that one fish I also have other fish and no one else is dead so this is not my fault.

Brittney Hoffman

2021-06

This place is great! I got my Hognose snake here. The staff is very knowledgeable and kind. Had everything I needed to set my tank up.

Donna Mandley

2023-07

We got there when the store was supposed to be open but no one was there, we waited around for more than an hour.We came back later that evening. It is a nice store family run, clean tanks, and lots to choose from.

K G

2023-07

My son wanted to go look at some fish while we were there. We noticed they had bearded dragons. I didn't catch the lady's name. She was very helpful with any questions I had.

Gracie Sanders

2023-06

Awesome experience. The staff was very knowledgeable and helpful. I was nervous to start a saltwater aquarium since I did not know much about it but now I am prepared and excited to start my tropical ecosystem! By far the best store in the area!

Nathan Knetzer

2023-06

Selection is pretty good for fish, reptiles and rodents considering the space they have, prices are fair. I try to do my purchases from a LFS instead of online or chains when I can. Can't wait for the move into a bigger location, hopefully the selection will be even bigger

Lynn Overton

2023-06

Sadly I had a decent experience with this shop . Unfortunately when the owner of the shop agreed to move a tank from my house to a friend's house corals disappeared . I do believe this guy stole a much beloved torch coral that was worth a lot of money . I confronted the owner of the shop and he got very defensive. I don't advise using this shop .we love in the panhandle and Destin and Pensacola have very decent fish stores . Please go somewhere else . The owner should be held accountable and the downtown improvement board should revoke his license . He's very dishonest !

Erich von Geis

2023-09

Great service! Owner was very knowledgeable and they had a great selection of saltwater fish and dry rock!

Beau Goodin

2018-06

Helpful staff. Nice selection of fish. Salt water available

Shelley Potts

2024-05

Jessica let some youth I brought to visit handle a snake.

Michael Lane

2021-06

This is a good little mom and pop fish store. They have both Saltwater and Freshwater supplies that have OK prices. Most of their fish are in good condition especially the marine ones. I've visited like 5 times and only seen 1 dead fish, I told the staff, they apologized and removed it promptly. The staff is always nice and knowledgeable there. I have bought several fish and different supplies from them several different times and will continue to go here frequently. I suggest visiting here before going to some of the larger pet stores. It will be worth your while. For their size, they have an excellent selection of reptiles and supplies for them too. They sell live food like worms, crickets, etc... Give them a try they are a good store.

Jay Borstel

2022-06

Every time I go in to Gulf Coast Aquarium the employees and owners are all very nice and helpful. They are also very knowledgeable. They know about saltwater fish in the world and also freshwater fish plants. The thing I like the most about them is that they are very personable to get to know you the more often you come in and they have very good quality products.

Hdjdjdn Nssc

2022-06

They have really nice fish for reasonable prices! The staff knows what their talking about so that nothing bad goes wrong if you want to mix fish with other kinds. I also like how they give military discount and how clean everything is. 10/10

Derrick Wilkes

2023-06

Love Gulf Coast Aquarium! They have good inventory of salt water fish and and supplies and Heath will gladly order anything he doesn't have in the store. I have been shopping here for years, since they were in their original location.

Nickolus Mayfield

2018-06

Great selection of marine fish and invertebrates. Nice and large coral selection. Constantly getting in large orders of specimens from all corners of the globe! Heath is very helpful and never pushy when it comes to making a sale. Has some great and reasonably priced starter setups for the novice keeper.

Stephen Gibbs

2020-06

Great store! Owners seem very positive and sincere about their business. From my short visit, it seems like she really knows the hobby. If I lived in PCity, I’d be a regular here.(By the way.... this IS NOT swim with the dolphins. Google, please delete that park review.)

K. Coralee King Panama City Realtor

2022-06

I’ve purchased all of my aquarium supplies and fish/coral from here, as well as other pets for my kids. The staff is friendly and knowledgeable. We enjoy our family trips to Gulf Coast.

Alexis Bass

2023-06

Didn’t even make it inside the store. Man on the phone was very rude when I spoke to him asking where they had relocated to since that’s all I could see from the big white sign covered by a dumpster . “Big sign out front says moved across the street” “been here 3 years”.

B. H.

2023-06

Amazing place the staff is second to none. They have an amazing selection of everything, and the knowledge to help you care for it. The owners are also incredible people that pride themselves with high quality products and supplies. This is always my first choice when I need anything.

Judy Stewart

2021-06

We bought some beautifil fish there that we love and they're doing great. The owner is who helped us. He was very knowledgeable and gave us loads of valuable tips on the fish and our tank. Very helpful!

Josh Turman

2019-06

First time I visited this store initial thoughts were wow they have some nice hardware from all the matching acrylic display tanks to the 6ft tall skimmers. I would have liked to seen more coral selection. At the time they had no SPS frags in stock.

Jeremy

2019-06

Hands down one of the best places to receive knowledge of the salt world. Walked in knowing very little and walked out feeling like I was ready to start my new hobby. Highly recommend if your looking to get into one of the most rewarding hobbies.

Patricia Youberg

2022-06

Always a pleasure to shop and visit. Very helpful and knowledgeable. This to me is in no way just a retail pet store, they really seem to care. Aquariums, cages etc always are clean, and everything looks healthy. Great place with great people!!!

Ms Beckum

2020-06

This place is awesome I come here for all of my Aqaurium needs Heath the OWNER is phenomenal! This place is sooooo clean the fish are so beautiful and fresh I highly highly recommend coming here for all your salt water Aqaurium needs I have been knowing the owner for years and this place has never gotten worst just better and better ! I visited the store yesterday because I had to clean my tank out and 2 of my beautiful tangs unfortunately died due to them getting caught in my Wave pump well I purchased some beautiful coral and 3 cute little fishes and they are adapting very well . Lexie she is an employee there she helped me yesterday with my purchase very very good customer service she is awesome and everyone there is very helpful and patient .