Woof Gang Bakery & Grooming Dr. Phillips

Ramona Anghel

2024-04

Stephanie is great and always makes my puppy, Zara, look fabulous. She’s very professional, caring and asks specific questions. Highly recommending Stephanie!

Jose Alejandro Andrade Carroz

2024-04

Hanni is the best groomer! So kind and professional. All my dogs go with her and they love her so much.

Akaza H

2024-03

I took my Pomeranian in for a simple trim and shape up. I speciifically told the groomer not to give her a teddy bear cute and to ONLY trim the excess hair. I even showed her what I meant but it didn't seem like she was listening. I came back to her with the exact cut I didn't want. I'm honestly super upset. The people were nice but I'm never coming back here.

grace rebekah

2023-05

my charlie boy always looks AMAZING after his full service here. the staff is so friendly and helpful and kind. i was even late to pick up my dog and they were so understanding about it. this is charlie’s second haircut here and we absolutely love it. definitely a forever customer <3

Jessica Day

2023-05

Review for PAOLA- My Pomeranian has ‘show dog’ fur. Meaning, A LOT of fur. She can also be extremely timid. We’ve lived here off and on for the past 4 years and have lived and traveled on a bus the past 2. We get her groomed at least once a month, so we’ve seen a lot of groomers. My pup went right to Paola and the best part was she came out of the salon PERFECT. Exactly what we asked for. She looks amazing and probably one of the best grooms I’ve ever seen for my Sophie. Shout out to the other ladies at the front too. My hubby can be a little rough around the edges and they handled him well.

Meera Laxman

2023-05

Zhouyi is an amazing groomer! She knows exactly how to safely groom my Pomsky, Maya, without ruining her coat/undercoat! She always looks ADORABLE! Woof Gang Dr Phillips also has THE sweetest and most helpful staff, they’re always accommodating and the way they treat their customers is a reflection of how well they treat their fur guests! I am so thankful I found this place and Zhouyi, and I know Maya is as well!See pics below for freshly groomed and special photos they took during and after her groom!

Athar M

2024-03

I brought in my dog for a face trim, and explained very thoroughly how little of a trim I wanted around my dog’s nose and eyes area. When I got her back, none of the instructions were followed. The cut from all angle looks crooked, short and very unprofessional. If I knew how bad of a job this groomer would do, I would never take her here. Very disappointing experience.

Ivanna Gonzalez L

2023-05

Kiwi and Spike always come visit Paola, she does a great job taking care of my babies and they are always excited to see her, that’s how you know they feel comfortable around her! Also, they are always caring and helpful at the front desk.

Dezzi M

2024-02

I have always taken all my dogs to wolf gang. I have a new puppy….and took him to get deshedded along with a cleaning. To walk in and a girl who works there ask oh is he the husky? And I said yes. She started to say how out of control my dog was and wild.First of all he’s a husky so he’s loud and dramatic! Second I don’t need my dog bashed and eyes wide and annoyed acting because I brought my dog in.I’ve never been treated this way. The women behind the counter defended me saying huskies are like that. I buy items from this store often, this was the first time I went to this location for grooming. The guy who washed him I assume told me he cried like that the whole time. I replied with he’s a husky. That’s what they do. It’s very frustrating to have my dog put down and making me feel like I shouldn’t bring him back because he’s a husky. He’s a sweet boy, and is still learning. He’s 4 months old. And his first professional bathing experience. Which can be stressful and scary for any dog.Employees should learn to keep negative comments like that out of their mouth. I’ll more than likely find another groomer after this incident. I’ve never been treated that way. Not a good experience. If you a have a husky that cries I would say don’t bring them. Find a location who doesn’t mind huskies.

Francceska rosario

2023-08

We love this place. Our baby boy love this place and love so much Zhouyi the coolest groomer. 💙 I am so happy to have Milo, this place and Zhouyi. Thank you for all your hard work and the kindness. Best place for your babies. Ask for Zhouyi 💙 she es so sweet and always listen every details you need for your babies.

Sara Rowe

2022-05

I was having a very hectic morning, running late for my appointment for my 2 dogs to get groomed. The two ladies at the front were amazing, kind professional and patient. The groomer came out and was very attentive to my dogs and asked if they needed and special treatments. This location was amazing! We will 100% be coming back. Upon pick up my dogs looked, smelt and felt amazing!!!! I didn’t catch anyones names but I’m am so grateful for them all!

Icemans Thunder

2021-05

We have been going to this Dr. Phillips location for about 2 years now. Our family really does appreciate our experience here - with the owners, employees, and groomers! I would say the qualities at this location 1. They build a relationship. They were always very kind and professional. As time has gone by, the relationship has grown and I feel they have accommodated us and all our concerns with care. 2. Over the 2 years we have been there we have had "concerns"(not many). Since relationships are very rarely perfect all the time, I felt the way our concerns were handled spoke volumes! They took time to listen, were very kind, and addressed each and every concern. What more could you ask for?! 3. The groomers have always done a good job! Being 100%, I do feel they do not keep groomers for long periods of time (but as a fellow small business owner, I understand there are many factors here). Some of their groomers do AMAZING, others are good - but none have been bad. 4. We use them for weekly baths on our 3 baby boys - Lego, Taco, and Nacho. And once a month for grooming.

Giselle Rosquete

2022-05

Definitely a must! Hanni is amazing… my furbabies love her and they both have anxiety. She’s kind and loving and her work is immaculate

Joshua Brown

2023-05

My Archie boy has been coming to Paola since his very first groom — we couldn’t imagine going anywhere else! She always greets Archie with a smile, easing any of that Cavapoo anxiety, and proceeds to deliver an amazing grooming session every time. If you live in the Dr Phillips area, do your dog a favor and bring them to Woof Gang!

Adriane DeLaTorre

2022-05

Great service!! Chris did an excellent job bathing and trimming my baby Gias nails. He was so patient with her because she was a little nervous going to a new place. I am so grateful they were able to squeeze her in without an appointment. Ally was very professional and so nice. Great place and great service. Thank you. I will definitely be going back. 😁👍👍👍

Michael Hinton

2024-01

Our dog loves going there for grooming, Christopher takes great care of Coquito. Happy to go back every month.

Lanci Blossom

2022-05

I can’t say enough about Paola’s work as a groomer/stylist! As a nervous mother with a tiny puppy in for her first haircut; Paola put me at ease and did an amazing job with Lanci’s cut and nails! Paola was very gentle with Lanci and extremely patient with me (sorry for being indecisive, you handled it beautifully). Thank you!

Daniel Kirves

2021-05

I’ve been here twice for the grooming services and Mazee leaves smelling amazing with a clean shiny coat and a new bandana which she loves showing off! Very friendly and clean store!

Tracey Oliver

2023-07

I brought my 2 yr old dog to this groomer twice and was unhappy with our experience. Zhouyi was his groomer both times and her skills are lackluster. On this most recent visit, she told me it would take 2 hours but she was done in an hour and it shows. My dogs hair cut is uneven which means she rushed the hair cut. Lastly, I do not appreciate how she carried my dog out to me. She picked him up by his chest/upper body and failed to support his legs...basically he was dangling from her arms. No tenderness at all. I will take my dog back to his main groomer in Kissimmee. They take their time in grooming and my pup always comes out smiling compared to sheer terror in his eyes at this place. Maybe other groomers at DP are great but not this young lady unfortunately.

Macy Dunne

2023-05

Javni is great!! She takes good care of our pup and Holly always looks so cute!

Ariana Corova

2023-10

I love this place!! I explained with details to Javni how I wanted my dog to looked. Not only she checked all the boxes but also understood my concern about my doggie’s hair. This place has become my go to when it comes to grooming. They are specialize and know what they are doing!!

Lourdes Findley

2023-09

Paola is an amazing groomer and takes great care to make sure our dogs are always looking fabulous!

Angela De Los Santos

2024-03

My dog had a Grooming today✨ excelent service Stephanie is really good

Shelly Reil

2022-05

Poor customer service!!!I asked for a haircut for my golden and they shaved him! My poor dog looks terrible and all they could do was laugh at me for asking for a partial refund. Do not take your pets here!In response to the owners reply, my husband did not leave a tip. And you did not give what I asked for. My husband has never taken the dog in for grooming that’s why I took time to send an email before hand stating what I wanted. Even with the poor communication on what we wanted the haircut/shave job was uneven and poorly done. I did ask for a partial refund and then the owner laughed at me. Again, very poor customer service!The groomer has the audacity to call and leave me another voicemail after I spoke with the owner.that was extremely unprofessional.

Gabriela Alvarado

2023-05

I have come here twice and Chris has bathed my dog and trimmed his nails and has done AMAZING. Yesterday I went to take my dog for a bath and groom with Paola. As soon as I went to pick up my dog she told me that my dog bit her while cutting his nails and he has NEVER bit anyone in his entire life so I was SHOCKED. I made sure she was ok and apologized as I was really shocked about this behavior from my dog. Although, when in the car I found blood on my thighs and when I look his nail is bleeding gushing. They had failed to tell me that they cut his nail to short no wonder he bit her because she hurt him. I will not be going to her again especially that they did not even tell me that they cut his nail and literally had him bleeding…

Inga Bosch

2023-05

They refuse to groom senior dogs. Young girl at the front is obnoxious. They feel that two it’s a challenge for them to have one person hold the dog while another trims fur around the head.Unfortunately I’m not able to reply to Manager’s response so I will edit my initial comment here as a reply: my children were present when the insensitive delivery of the information was committed. The statement by the receptionist started with “let me tell you something about your dog” (dog’s name). My children were crying as a result. The entire interaction was unprofessional, unpleasant, and devoid of empathy. It is the responsibility of the groomer to soothe dogs stressed by a groom. I’ve never had this issue at other woof gang groomers. As a business manager, I would recommend you listen to your customers’ feedback and use it as an opportunity to improve your business and staff interaction.

Stephanie Keller

2021-05

The staff is wonderful here! They are so nice and professional. Took my golden retriever to get groomed and they did an amazing job. She smells so good and hasn’t felt this soft since she was a baby puppy. They also have such cute homemade dog treats and cookies that are always a hit. Will definitely be going back.

Karla Melo

2023-08

For the last three time that I stoped here to trim my dog's nails. The young girl by the register keep saying "Oh no they are so busy back there". Frist time I belived and second time little bit disappointed but the third time really? May be is something personal I gues. But is ok I will never come back again no worries.

Camila Silva

2022-05

If I could give them zero stars I would. If you have a senior dog, RUN AWAY from this place!!!Brought my baby here in December and everything was fine. They treated her so well and the groomer was lovely. Brought her in today, Feb, after calling to make an appointment. My dog is 17y, she’s a shi tzu. The groomer this time had a complete attitude change when I said I needed a mini grooming + bath, but still took her in. 10 min go by and I get a call from the place saying they wouldn’t bathe her but would trim her hair and nails. WHAT?? They said she’s “too old and it was a position they had to take because there’s a lot of stress when they go from the bath tub to the dryer”. Yes but she came here before and it was no problem. Not even two months ago!They gave her back to me with paws and belly completely wet. I’m sorry your groomer this time was incompetent. It’s not my fault or my baby’s.Absolutely disrespectful. Why did you not tell me you couldn’t bathe her when i called for the appointment????Absolutely DO NOT recommend this place. Run away with your senior pups and save yourself and your pup the mistreatment and disrespect!!!!

Marisa Gorziglia

2023-05

Nina is easy but her coat is not. Hanni is the one, she did an amazing job🙌