Walgreens

meriam n

2024-01

The 5 stars is specifically for Alyssa the pharmacist. She is a sweet young lady and very professional, and seems to genuinely care about her patients. Thank you for being so helpful to a mom with two babies with the flu.

A Agron

2024-01

Walgreens has horrible work etiquette. It's exactly 9:27pm, it's supposed to close at 10:00pm. Lights are on like usual and two employees are sitting just looking around and turn us around saying they are closed.

Kourtney Coleman

2023-07

The store is clean. Like other Walgreens once I find a product I like it’s discontinued. But that’s not a location problem.Pharmacist did stop a refill that I was prescribed for too long. Told me to contact doctor and have them try a different medication. Thanks for the attention to detail.For once after all these years, I counted the pills for my new prescription. (Only because I was trying to see how many days I had taken the medication) Discovered that I wasn’t given all of my medicine. I called and they sent me out the balance FedEx. Thanks for taking care of that. Lesson learned. Now I need to remember to count every time.

Caro

2023-07

I’d like to say, the associates and managers at this store are amazing and genuinely nice!Pharmacist Ai-Thu though? Unbelievably unprofessional, rude, and just overall horrible at her job. I came in with a physical prescription for a medication which I need in order to function and is unfortunately experiencing a nation-wide shortage, straight from my appointment to this pharmacy because it was the only one that I was able to find in my area which had it in stock. She used every excuse in the book not to fill it, first saying I was a “red flagged” in their system because I used a different pharmacy the month prior (which no longer had it in stock this month for my refill). Then when I ran down the list of pharmacies I previously used and dates I filled it and explained why (which as a pharmacist she is already fully aware of) she lied and said they couldn’t accept my prescription because it was “tampered with” just because my Dr’s black pen ran out of ink while writing my address on the script and completed it with a new pen, which resulted in the ink being *slightly* darker in that section alone - it was obviously the same handwriting though. I countered this by asking if my provider could send in an electronic prescription in the morning so she could see it was valid, and she said if they do she’d only fill it this one time as a “courtesy” but since I’m “flagged” I’d have to go back to my original pharmacy after this “courtesy fill”, and then said couldn’t fill it for another few days even though I am already due. This entire interaction also took place via messages being sent through the pharmacy tech because she refused to come to the window and speak with me directly. I ended up finding a different Walgreens that I luckily also had it in stock and was given none of those lies or excuses by them, no mention of my prescription appearing “tampered with” nor of me being “flagged” in their system, they filled it that same day and even told me if they still had it in stock by the time I needed a refill, I could come get it filled there again.I actively work in healthcare, and previously worked in pharmacy benefits processing prescriptions myself. I am fully aware of federal regulations with controlled meds, what can make a prescription invalid, and the permitted time frame for refills which is why I always wait until I’m down to the last couple of days of my medication to go get a new prescription from my provider and always take it straight from their office to the pharmacy. This pharmacist uses her position in the form of a dictatorship to determine whose scripts she wants to fill and who’s she does not, and this is not right. She makes patients feel as though they are unimportant or drug seekers for simply trying to get their medication, and if this is how she approaches her job, she should not be employed. In all of my time taking this medication, I’ve never been made to feel the way I felt at this pharmacy. It’s disgusting that Walgreens would have someone like this employed at their facility, in charge of dispensing medication that for some people may be needed as a matter of life and death. Her lack of empathy or even the most basic display of customer service was astounding and beyond unacceptable. I know my review is just one of many, but I can only hope that in time I am able to go to this pharmacy and no longer find her there.

Lucas

2024-01

This Walgreen pharmacy does what it wants without regard. They close when they want.

Sophia Palmer

2023-05

Yes I came here tonight because I have an appointment. First the girl with the spots on her face, greeted me with attitude. Asked me do i have a question with a snarky attitude. I told her i have an appointment and without even looking in the system she says they don't have any appointments. I insisted I have an appointment then she looks in the computer then again see my appointment but says that you don't have the varicella vaccine without checking. She asked they other girl then I heard her say it's in the freezer but didn't even check the freezer. They looked at me and each other then the same girl who said they have it in the freezer told me that it's not in inventory. I told her how inconvenient this is because had i known i wouldn't have came here. Then she says it's not her problem and told me that I need to contact corporate. The whole pharmacy staff needs to be retrained or fired because they greeted someone else who was white totally different with respect. I was denied service here because of the color of my skin. This is a terrible way to run your business

Alissa McDermid

2023-05

I have been going to this pharmacy for eight years and the customer service just keeps going down. I made 5 calls to see about one of my RX and never got an answer, just was on hold forever each time. Its not just the calls its the whole overall of this pharmacy. One time I waited in drive thru for 20min. When it was my turn there was a little issue with my RX and they asked me if I could pull back around and get back in line, I said "no", you took care of the vehicle in front of me for 20 min. Everyone can wait just like I did. I have pulled around before there and had to wait in the drive thru line for an additional 15-20 min, total drive thru wait 30-40. Some are rude, some are nice and some are lazy! Im going to have to go somewhere else, this pharmacy is stressful to go to.

Debbie F

2023-05

This is the second time that the pharmacy has messaged my prescription is ready for pickup but it is not ready. When I go they have a note that they can't release it because the package instructions conflict with my doctor's instructions. Don't tell us our prescriptions are ready if you're still trying to work on it. A waste of time driving to pick up something that's not ready. I don't even think the note is going to be discovered until I come and pick it up, which makes no sense. Also, the pharmacist asked for my instructions from the doctor which I showed her from my phone and she took my phone to read them. Then she says that she can't go by the PDF with my instructions, she needs to confirm with my doctor. I'm annoyed that I felt like I needed to share my personal medical information with her and it wasn't even going to be used for releasing the medication. I think it's a HIPAA violation asking me what the medications are for in a public setting. There needs to be better management and proper procedures.

Melissa North Gruenbaum

2023-05

Pharmacy here doesn’t care and it shows. They’ll quote you fake rules to avoid dispensing your medications until the day after you’re due. They are rude, uncaring, and completely inept. Do yourself a favor. Use a different location. The pharmacy staff fancies them selves more knowledgeable than your doctor, and they aren’t. Nor do they understand how the DEA regulations work. Laziest people alive.

Hannah Guy

2023-11

Walked in for a flu shot and was taken care of in under 10 minutes. The shot was so gentle and I was in and out.

The Rodfamilia

2022-05

This pharmacy is HORRIBLE. Their process is completely malfunctioned. They said that my daughters consent for text messages had expired. They never notified that it needed to be renewed. We have nothing but problems trying to pickup medications. Not notified when they are out of stock or delayed. Attitude of staff is terrible. Pharmacist didn't even know or notate on a med that it needed to be refrigerated. I'm moving my pharmacy.

Alexander Irigoyen

2023-08

Fast and easy service. An Employee at the Photo Prints counter by name Sabrina helped a great deal to print some old photos of my grandmother when the store was beginning to close.

Laura Siverio

2022-05

Pharmacy poor customer service, I went today and hostile young lady. She didn't like ask questions, bad attitude and no even greet or excuse herself.Previously I came ordered my prescription and the young man took notes, today wasn't ready!! O will not recommend this pharmacy. Very unfortunate because the doctor is great but the rest of technician show poor skills

Yazlin Calcano

2021-05

I went in yesterday after a tooth extraction procedure, gave the girl at the pharmacy my prescriptions through the drive-thru, she quickly said my medication will be ready after 2pm, it was 11am when I dropped it off. Just for me to go back and them tell me they could not fill it because of my insurance. The girl never asked for my updated info, didn’t even ask to update my number so they can call me just rushed and said “ok have a good day.” The pharmacist when I get there again only says “sorry about that.” I think they still have a lot of training to do, that was very unprofessional especially doing that to someone that was in a lot of pain waiting hours for their meds. I can’t imagine who else they’ve treated like this.

Karin MacLellan

2023-05

Unfriendly check-in by Kaley, very monotone, can barely hear her, and no greeting or smile. Then walked off without telling me to have a seat and wait for pharmacist. No other appt scheduled and we waited 40 min for the vaccine with no reason or updates as to why.

John Ruscigno

2022-05

Been using this pharmacy for almost 2yrs. I see alot of bad reviews but the pharmacist is just very strict to the rules. I've learned what they are according to my medication, followed them accordingly, and haven't had any problems.

Stas “Stas” Sever

2019-05

Went to pharmacy here at Walgreens, as I stand in line there are 2 other people ( two ladies ) that just chit chatting and NOT helping customers in line, specifically the older oriental lady,no hello, no thank you. Just plain rude and seems like she doesn’t wanna work. Stood in line for 20 min with 2 free people there chatting... will not be back until this issue is addressed

Matthew Simm

2019-05

The previous reviews are fake. I've used these people at the pharmacy for almost a year. They are rude difficult to deal with and they NEVER EVER have my medication ready. They lie straight to your face and make you jump through hoops for you DOCTOR PRESCRIBED Medication. I just had major surgery on 3.19.19 and they did not have my PAIN MEDICATION READY WHEN THEY SAID THEY DID. IT TOOOLO KE TO FINALLY CALL A PATIENCT ADVOCATE TO GET ON THEM TO GET IT DONE. Staff needs better sensitively training as well as customer service. They also should be audited to discover what the main issues. BBB should investigate as well as the actual pharmacist should be re-evaluated for a management level position. Awful. This place is just awful. Shame on the staff, the leadership and Walgreen's for allowing this to go on.

M Soto

2018-05

Do not use this pharmacy even if you are in need!!!! They’re so unprofessional and rude! Starting with Pharmacy Technician Alyssa and the worst is the Pharmacist Jithin J! Maybe lack of experience since they look super young, kids almost. Do yourself a favor and go somewhere else if you want to be treated with respect and feel like they actually care!

Stephanie Alicia

2017-05

So far my experience with the employees here has always been good including in the pharmacy. I also like that their app shows you a floor plan so you can find exactly what you are looking for.

Tom

2022-05

What is the point of scheduling an appointment for a shot if you're gonna have me sit and wait for an hour. Don't schedule appointments if you are understaffed for the workload.

Alex Alzona

2019-05

Staff members are always happy to see you. I noticed a staff member helping a customer in a cane reaching for items on a top shelf. Top notch!

Jonathan Peters

2020-05

Restrooms closed. Some of us drive all over Florida for work and need quick places to stop. Most Walgreens restrooms have stayed opened.

Samantha Wilcox

2016-05

They don't know anything tell you a time and say no it's back order and still tell you a wrong time , bad customer Service and so slow!!! Switching my pharmacy!!!!

Mike T

2016-05

Nice floor staff and helpful pharmacy. I get my family and my medicines here and they are always quick.

Jennifer “Iamjenn” Gregory

2022-05

Absolute RUDE HORRID PEOPLE. STOOD AT CONSULTATION WINDOW FOR 15 M8NUTES & WAS COMPLETELY IGNORED. WORST EVER EXPERIENCE FROM THE INCOMPETENT STAFF👎👎👎

Ronald Watson

2022-05

Found everything I needed the staff was great, and checkout despite the crowd ran smoothly 👍

Jared Meier

2019-05

Good people, pharmacy line can get a little long, but that is par for the course.

Terri Bowen

2019-05

Friendly, helpful staff - always a good selection of merchandise - extra services proved are very helpful

J.D. Ellis

2018-05

Good staff, friendly pharmacy, and great prices.