3.6 (52)
3301 Edgewater Dr, Orlando, FL 32804
(407) 649-7859
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie Ann Sipos
2024-04
I had trouble getting an out of stock prescription and the pharmacist, Natasha, literally got on the phone and tracked it down. Then she went back and forth at least three times between my doctor and insurance company making sure I had the right dose and got everything squared away before they ran out again. Truly great customer service from a kind and compassionate old-fashioned neighborhood pharmacist!!
Sunil Govind
2024-03
Quick stop at this Walgreens and was impressed. Nicely organized and staff were friendly.
Randal Martin-Race
2024-02
I typically only deal with one particular team member at this location. As we both work in separate buildings but are extremely close, a driveway separates us. Harmony is one of your best assets at your store and in this company. She is always willing to assist me in any of my needs, extremely knowledgeable, and knows when to listen and offers great advice that goes a long ways when you are starting your day off. You should hire more staff members like her. She is simply amazing, and always has a smile on her face.
Craig Redgrave
2024-01
The absolute worst staff. Been deliberately hung up on, not once, twice, but three separate times. They refuse to speak to your insurance when it’s medically appropriate. Should be reported to DHH and TJC
Joey Clarelli
2023-07
Just got off the phone with the pharmacy, and I mean I never expected a phone call to the pharmacy would ever be a helpful experience but kevin was flat out rude on the phone. I absolutely hate calling Edgewater Walgreens and I hate picking up my prescriptions because usually you get treated like your less than human. I mean I remember when it was a pleasure to see your pharmacist and they took time to know the patients these people today are flat out rude and act elite to you or something.....
Cindy Connors
2023-05
This store is the worst! Slowest pharmacy ever. With 3 people working! One can't stay off his phone, the other can't run the register and the pharmacist is a joke. A man has been waiting in the driveway for 35 minutes!!! And he was there before I got in the inside line!!! No sense of urgency at all.
nimet goodnough
2023-05
Worst Walgreens ever. Sunday I was told that my medications were ready and the co-pay was $10. Today, after leaving the hospital with my total hip replacement, I am told it’s not ready and won’t be for another 1:30 hours. I never would have insisted on going home had I knew yesterdays info was wrong. I wouldn’t go here for toilet paper!
Mila Todorova
2022-05
Worst Walgreens I’ve ever been to. I don’t usually leave reviews but my experience here has been consistently horrible, so save your time and go across the street to CVS. The people who work here appear to hate their jobs, have zero customer service skills, and are out right lazy. Waiting in line minimum 15-20 minutes because only one slow cashier is working while everyone else is on their phones in some corner. And then having attitude while checking you out. Everyone here needs to be retrained big time. The neighborhood is nice but this specific place has a very ghetto feel to it, I won’t be back.
Peter Carlson
2023-05
This place sucks in general and now they have been closed for 3 full days because of the hurricane. Closed well before it was even in the state and now the day after it has fully passed, whole neighborhood has power, they aren't reopening even though every restaurant around them is open. Go literally anywhere else. Guess I'll just go without my two important prescriptions because they never let you pick them up when it's convenient for you.
Kailie Green
2020-05
Went in to do the toothpaste, toothbrush and ensure deal. Every other Walgreens has not given me ANY issue with using my coupons. I got to the counter and Sueli the cashier told me she could only accept four. I didn’t have time to speak with a manager but I think it’s ridiculous how rude she was. Train your employees on the corporate and coupon policies because clearly she is very uneducated on these! Completely wasted a trip for me and my time. I will also be sending a compliant to corporate about this.
Eric K
2022-05
The wait times in this place are absurd. They have the photo person as the only cashier. So if you want to checkout, you have to wait behind anyone wanting photo services. Walgreens - staff your location properly and pay your employees a living wage!
mychal vetter
2022-05
Avoid this Walgreens Pharmacy. Went in for a PCR COVID test in July. (I still have not received my results). I called two days after the test to confirm it was sent in properly. The first day they responded that it was sent and there was no way to track my test. When I called back again a few days later, I was given the lab's number (which was a call center) to check on the test. The lab told me the test was delivered, and I should have my results by 11 pm. The next day comes around, and still no results. I called back a few days later (still no results), and was told my test never got to the lab and was "lost." So the call center blatantly lied. I was never followed up with by the lab or Walgreens. Even though my test was lost, my insurance was still charged for a test. (Such a scam!). It is some random lab out of state without a phone number. Also Walgreens staff asserted that there was no way for them to call the lab....With that said, I am not filling any prescriptions at Walgreens anymore. Nor would I trust using any of their services.
Len Vancleave
2023-08
Always clean always friendly except for the witch with the Auburn hair but she won't last long as rude as she is
Jasmine Munoz
2021-05
After a long day of going back and forth between my insurance and this pharmacy location, verifying that my prescriptions were finally available for pickup, I pulled into the drive through, waited in line for at least thirty minutes, only to be told that there was an insurance issue and nothing was ready. That’s funny to me, as I had just called this exact pharmacy to confirm all of my refills, and was told that they were ready and waiting, by prescription name. When I tried explaining myself to the clerk working the counter, she told me the three that were ready were all I had pending, and essentially said she doesn’t know what any of the meds do, just the name, so she can’t help me. She then got the pharmacist to come address the issue. He asked me what the problem was, and the moment I opened my mouth to explain the trouble I’ve gone through today and my confusion, he immediately said “yeah yeah yeah” and physically shushed me. He’s lucky the back and forth of today led me to having little energy to argue with him. Horrible pharmacy location, dead set on not helping customers out in any sense. Don’t be pompous and talk down to women like that. It negates any bit of education you think you have, that’s providing you this superiority complex.
Bill Treadwell
2022-05
Here on vacation and had to get a refill of medicine that I forgot to bring with me. Staff was very helpful and got the prescription quickly filled and even submitted it as a "vacation" refill so my co-pay was reduced. Thank you.
Heather Zakany
2021-05
It’s right next to my work so a perfect place to get my Red Bull before work to stay away. But they never have the original Red Bull. I don’t like the others so I’ve just given up on finding it there please please keep it in stock
Adam Morris
2009-05
Love Walgreen's, used to be 24 hours, now they close at 11. Friendly staff, well stocked aisles, and low prices. I avoid CVS like the plague in favor of this Walgreens.
Christian Trapp
2022-05
AVOID This Walgreens Pharmacy. The pharmacists there are incompetent to do their job. They clearly do not care about the customer even though I have been there for over 15+ years! Insanely bad customer service.
Cassandra McGowan
2017-05
Friendly and fast service. Love all the discounts
Lisa Redbone
2023-05
A little slow on the pharmacy service, but friendly and helpful!
PPN
2023-05
Poor customer service skills compared to other locations.Would not like to return to this location again.
Kiirukun
2019-05
I went to pickup my delivery at 11/28/2018 at around 9:30 and the two man who assisted me are so friendly.
Renee Ramos
2021-05
Good experience, friendly staff, handicapped parking. Everything was in stock. I would recommend this store to others.
Joe Trombino
2022-05
I bought some Gatorade. It was pretty good. I think I have one left.
Mark “Sparky” Billings
2018-05
Only use the pharmacy, but the customer service in this location is awesome.
J AA
2022-05
Not impressed on how you handled your app making an error. Guess I will take my business elsewhere
Brittany Christensen
2018-05
its walgreens what can i say except the workers are attentive
Henri Loitiere
2018-05
Very friendly, clean, and nice cashier.
Alexis Renard
2021-05
Damn, this is the nicest Walgreens ever.
Brian C
2023-05
Horrible service. Always.
Monday | 7 AM-11 PM |
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Tuesday | 7 AM-11 PM |
Wednesday | 7 AM-11 PM |
Thursday | 7 AM-11 PM |
Friday | 7 AM-11 PM |
Saturday | 7 AM-11 PM |
Sunday | 7 AM-11 PM |
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