PetSmart

Sydney Stewart

2024-02

Chanel loves her some Caitlyn! She does great! Highly recommend she’s super sweet, even handled my dogs anxiety so beautifully 💕⭐️ couldn’t of asked for better

Jenna Jennings

2023-05

I absolutely love this location. All of the employees are always so kind, helpful and I can tell they truly love what they do. I have used Kelli for training for my puppy and I now have a very well behaved and trained dog now. I also go here for grooming with Rashell and she is perfection. I’ve even gotten compliments from an Olympic groomer on how great she is. Michelle at the register is always so helpful and sweet too. Overall a great petsmart location that I would highly recommend!

Jessie Sanchez

2020-05

I love the facility filled with a lot of goodies for my baby. Very nice and tidy and well stocked with a wide range of foods for cats and dogs the fish area looks well capped the adoption area looks nice and clean as well as the grooming area very organized and well cleaned. I look forward to coming to this Petsmart to feed all my animals although the restrooms are kept locked for some reason with friendly staff that will be more than happy to open the door.

Mari Lee Redmon

2023-12

I took my small dog to be groomed this morning. We’ve been taking her to this location for about a year. I have been fairly pleased. Occasionally my dog would have a small section of hair that was missed in the trim or a small section that was shorter than everywhere else. No big deal. I was fine overlooking it. I am very particular about the service and price I select. There are times I upgrade but usually get the basic service. The basic service is $58. Today it was $83. On my app, it says $58. They insisted that I must have upgraded it. The manager said it wasn’t their mistake. He was snarky and unwilling to help. I am not wanting to post this review but I don’t want this to be something that happens to someone else. I will be contacting corporate.***I gave this merchant another try. I am very happy to say that they did a fantastic job on my dog. She looks great! I’m changing my rating to 4 stars.

goku

2024-03

I went to this location for grooming, and I could not be happier! joshie took care of my little guy and I've never seen him so comfortable and happy after getting a hair cut beforeI'll definitely be returning for joshie to work with my pup again

ildrouilhet16

2023-06

Took my dog to get groomed and Joshie did a fantastic job! Pup got home happy, looking great and I’ll definitely bring him back to her! Paco says thank you! 🐶

Cat T

2024-04

One of the only ones that close at 8. Girl who yelled it in the parking lot was rude. Other ones are in better areas and close later. Skip this one.

Diana Lemus

2023-12

Terrible grooming service. Horrible experience with my wire hair dachshund !!! They have ZERO knowledge of hair cuts depending on the breed. My dog came home with NO HAIR and some bald spots !!! We booked online with someone we had him in the past and the person who cut my dogs hair was not the same person we booked with!!! Why would you even bother to have online booking with specific people if at the end you will give the job to someone else that is not even skilled to do the job? Don’t take your dog to this location if you don’t want to be disappointed !! I wish I have read previous reviews posted in here !

Emi Brand

2023-05

Our puppy is taking training classes at this location with Kelli C. She’s wonderful! Kelli is clearly passionate about her work. She has helped us teach obedience in a way that is fun for our puppy, and also for us as her parents. Kelli has even answered our questions as our puppy moves through adolescent stages. Everywhere we go, our puppy gets complimented on her manners, and everyone thinks that she is an adult because she is so well-behaved. We are so thankful for Kelli, and we can hardly wait to get our Canine Good Citizen! Thank you, Kelli!!!

J Scarborough

2024-03

Petsmart sold my dog to someone else after she went missing! She was chipped, but Petsmart allows people to "rescue" dogs and sell them without ever checking for an owner!

Linda S

2024-03

The staff is friendly. I only take my dog there because of the great care given to my dog.

Linda E Perez

2023-12

I love this place always find what I need and my Persian female as well.

Party pop

2023-12

I have been coming to this petsmart for a few months now, I enjoy this petsmart ms and I take my dog up there every once and while to get groomed. I have had no issue with the grooming salon up until now, nayah the bather who takes more time with her hair and make up bathed my dog and dryer my dog, my dog came back to me still dirty and greasy. I don’t understand how this is possible as YOU are literally being paid to wash my dog, you also have a horrible attitude when it comes to customers. Petsmart needs to do better and find people who take time and actually do it correctly.

Johan Colon-Sanchez

2019-05

The grooming salon here is pretty awesome. I have a golden doodle who is pretty high maintenance. Jessie Sanchez is my go-to at this location. I like him to have that fluffy, teddy-bear look so he always recommends the best shampoos and conditioners to keep his coat super soft and smell nice. He brushes him out for me too. I always get LOTS of compliments on his coat.If you're looking for a groomer, I highly recommend trying this place out!

Shannon Perez

2022-05

You still have a pantry moth problem in your dog food! This problem has been brought to your attention but ignored. It's not fair to pay almost $70 for a bag of dog food, to get all the way home and find maggots inside as soon as you open it. I gave 2 stars because you have a bigger selection of toys. But I have found some toys are held together by ONE SINGLE THREAD! The quality of everything here isn't what you'd expect for the prices you pay.

Tommy Alvarez

2024-03

In and out quick they have plenty of variety its kinda hard not to find your pet needs

frances bellis

2020-05

They are absolutely amazing and so loving with my dogs when it’s grooming time! I would recommend this location to everyone

Mark Rivera

2023-06

I have taken my puppy Luna to training class here and Kelli has been an absolute super star. Luna is so excited for each class as Kelli brings amazing enthusiasm and knowledge on how to best get your dog to learn. She goes through many examples provides unique tips and tricks and always asks if there are any questions. Luna just graduated from the advanced class with her canine good citizen certification and we couldn’t have done it without Kelli’s training. I can not recommend her enough. Star employee and she works in grooming too so she can hook your dog up with some cool styles.

Joanne Walker

2024-01

They match competitors pricing. Pet food I needed was in stock. Overall good experience

Cynthia Ruiz

2023-05

I went in for some fish and the gentleman that is in charge of that area is extremely knowledgeable and patient with all of our questions. The assistant manager is also a dream. She was courteous and helpful and was even helping at the register. Their fish selection was great and I was finally able to find some algae eaters I liked!!

Adriana M. Gonzalez

2021-05

I took my doggo for a groomer appointment today at 8am, when i arrive i was advised the groomer does not arrive until 8:30am. Here we are at 1pm and my dog was no where near done which means that he has been in a kennel for 5hrs without food or water. Also, when i arrive and take possession of my dog he is not done being groomed and he was all cut up on his paw and privet area. When the groomer (Luis) tried to re approach my dog to put a stop bleed on him he wanted nothing to do with him and kept trying to hide between my legs away from him. The store manager was super amazing and helpful through out this whole situation, i love visiting the store side they are truly helpful and amazing, the store manager was super friendly from the moment i arrived until the moment i left, i wish i would taken his name down. Skinny fellow with glasses. When we walk over to vet office they advised that another dog was cut last week as well. If you love your furry companion please do not take him to the grooming location, find a loving local groomer.

Carolina Maeda

2023-08

First of all, I tried to call many PetSmart stores before (grooming department). We needed the last-minute bath for our two dogs (both are labradors), and all of them just said: "You need an appt" and turned me away. But this specific store their customer service really stepped in, the lady was not in a rush tone voice, she was polite, she really heard me on the phone. She said I could just bring the dogs, and they would take care. I totally get the "appointment rules" folks, but what caught my attention was her being all the way customer friendly and not treating me like another number you know. Anyways, I brought my two dogs there, paid for a regular bath, and one nail trimming (sorry, our money was short that day). Surprisingly, when I got there to pick them up, they trimmed the nails of my second dog, saying it was their treat for us. Oh my gosh, I got my day! I wasn't expecting that at all. If all these big corporations have this "human touch," the world will be a better place. Thank you, ladies, for the grooming salon!

Suzie SunShine

2024-03

Best pet store! Great deals for puppy 🐶 training!

Caressa Bratton

2023-06

Needs new management and more coworkers. I do not see a point in "In-store pick up" if my purchase is not ready by the time I get there 5 hours after I placed the order. Every time I visit, there is always a lack of decent customer service.

Bee Bee

2024-03

The employees are all so friendly and they smile .

Tracey O'Donnell

2021-05

Great place to shop for all your animal needs!! Friendly and knowledgeable staff.

Kim Perez

2023-06

No customer service and been we walked in the employees were all in a huddle on their phones and only looked up at us with no greetings at all... It's all good tho... Prices on guinea pigs were outrageous and prices of products way too high

T D

2023-06

Petsmart is pretty clean. The associates, for the most part, are willing to help you. As most stores nowadays are short staffed and you may have to wait a bit for someone to help you. Please don't be impatient it is not thier fault. Call the corporate office and complain to them about not having enough people on the floor to help a customer.

Jen Nivar

2023-07

This PetSmart canceled my appointment before hand, due to my dog being 13 years old. My dog has always gone to PetSmart, & now it’s an issue due to her age. Impatient groomers, do not recommend!

Doug Johnson

2024-03

Did not have anything we could use. Prices are high.