Pet Supermarket

Anthony Collazo

2024-04

I buy my dogs food here and the staff are super friendly. It's definitely on the smaller size compared to the other pet supply stores, but I like the variety. Easy to order online and pick up from the store. They also do delivery via Doordash.

bones ccl

2024-03

This place always has what I need for my bulldog even when none of the big chain pet stores do, and a staff that's unusually happy for retail employees these days. Since the cost of dog food has gone up so much lately I'm always spending over $100 per visit which means every time I come I have $5 off, and sometimes extras specials going on to save me even more

Syed

2024-01

Bought some hatchet fish back to them after realizing I couldn't keep since my tank was too small for a school of hatchets. Was immediately turned back by a manager with a loudspeaker mouth saying we don't take live fish back since it can "pollute" our fish. Like bro, my tank is way cleaner than your trash tanks with dead fish in them. The website clearly says returns are possible within 30days.

Steven Ballot

2024-02

I had a return on an item as I realized I bought the wrong one. The return was super easy and I got what I really needed. Seamless. Associate was very friendly and accommodating.

Maria Da Silva

2024-04

Horrible,I asked if they sold mice and they sold them but IN A BATHROOM!? AND IN TINY DRAWERS WITH 10 OF THEM PACKED IN THERE EACH!? For a place that is supposed to care for animals they seem to hate domestic mice.

Davi Love

2022-05

They were really nice when I had to do a bulb change. They also have great crickets. 50 were 7.88 for the small. They were all really plump and great eaters. They got nice and gut loaded before going to my bearded dragon. He’s 2 months old and could eat these guys.

Cris Musni

2023-09

Lots of great items for my pupper at decent prices. Plus my rewards points saved me an additional $5. Not to mention the incredibly friendly staff. I'll definitely go to the location again.

avi reic

2019-05

Very nice and clean store I will definitely will come back

Brandi Scott

2024-03

Hands down best location in Orlando. HUGE selection and great customer service.

Rafael Reyes

2019-05

Wish they had a bigger selection of fish but is okay because if they can’t manage to take care of the small inventory they they won’t be able to handle more. What a disappointment unhappy fish very little flow for them. I was so excited to find it 2 minutes from my house I guess I’ll keep driving 30 minutes to my favorite Pet Supermarket location.

Teresa Hussong

2023-08

Very nice pet store with a large selection of fish the tanks were clean. They need someone that knows a little bit about fish and fish diseases the lady I spoke to knew nothing about fish! But was super nice!I will be going back!

Chosen1 Ras

2024-03

Average prices, sometimes low stock on certain items. Nothing outstanding

Gabriela santiago

2023-05

I buy two goldfish fish, yesterday, today both are with his tail broken, the water are perfect with all, but they have hongus in his tails.

Steven Gold

2023-07

Staff was quick at greeting me as I entered the store and was helpful in finding everything I needed. Having what I needed in stock, also a big win for me. Definitely worth it to shop here.

Joan Morales

2023-09

They have food for all kinds of dogs. The toys were discounted by $2.

Amy Saxton

2023-07

The staff is so helpful!!! I had a big foster that broke his gentle head lead an hour before meeting his new family. I called ahead and they had a replacement at the register and I got in and out and he got adopted!!! Thank you!!!

Hosam Abu

2024-02

It's a nice place to see some pets, the stuff over there very helpful and friendly.

Marti Buismato

2023-08

Always a wonderful experience! Great group of folks working there along with an extensive selection.

fghdf dfgdfg

2023-05

Wonderful staff! Incredible service and attentive to their customers. So very knowledgeable about any and all things pet! (:Answered all my questions and enlightened me as to how to make my pets thrive! Thanks Petsupermarket!

Ray Keeney

2023-05

Stood there in front of the tanks for no less than 20min without as much as a greeting. Was planning on buying a bunch of fish, but not interested if you can’t even bother to offer your help. If you are going to offer the same products as every other pet store, but charge a premium, there better be a reason. And customer service obviously isn’t it.

N Sab

2023-05

Purchased a Ball Python at the OBT location and the employees have been so helpful throughout the process. Any questions I have they are always willing to answer. Everytime I go in to the store they ask how things are going. Its been a super positive experience as a new snake owner, largly in part to the employees at this location.

Allie G

2023-05

Had the best experience at the OBT Orlando location while buying a conure. I was there on 3 different days observing the birds, asking questions about the conure and each time the sales associates were very friendly, professional and helpful. They clearly knew about the care of these beautiful animals and fully responded to every question. The store was clean as were all the animal cage and it was evident they cared about the animals in their charge. The birds were all very healthy. Thr store had a good selection of bird cages and they were gracious enough to put mine together in the store as it was large and heavy. I highly recommend this location.

l hampton

2022-05

I have been going here , for years. The customer service is excellant, the staff is knowledgeable and friendly. The manager, Jonathan, is always professional and very helpful. I enjoy my visits very much and prefer to shop here, over the other local stores.

Lani Mark

2022-05

Great store! Fun, engaged employees who really seem to care about animals (and their owners). One of the employees even helped a family chase down their new family pet who had taken off out the front door and into the parking lot one day. Sadly, I don't live close enough to shop here on a regular basis, but if I did, this would be my go-to store.

Angel Carrion

2017-05

Good selection on pet food. The have birds like finches, canaries and parakeets as well.

Britani Heiner-Costa

2022-05

I absolutely love this location! They always recognize me the moment I walk through the door.I always seem to get the best advice and assistance from the employees here

Joe Caccioppo

2021-05

This store is loaded with products and cute creatures. I don't actually have pets unless you count dust bunnies. I go there for friends or I used to have two Green Anole lizards I had in my screened in back yard. I went to Pet Supermarket to buy meal worms. I told the employee why I needed them and she was very helpful. My lizards loved her. Best staff ever. Anytime I walk in, they are so nice and ready to help if you need assistance.

Nicky

2023-05

This place is excellent great customer service. The manager went above and beyond to help us with an issue we have with a pet we got there. Highly recommend!

Nikki Rosa

2023-05

The store was very neat and had what I needed. It looks like they take proper care of the animals and the fish tanks looked clean.I wish I could adopt some animals but I have enough at home already! Lol

Christopher Engel

2022-05

I love how they treated my Jasmine she's a pit so you know the rep that they get. But when I walked in there she was treated like a cute lil thing she was. She was spoiled by eveyone there I do appreciate that and her tail couldn't stop from wagging with all that love she received.