Pet Supermarket

Tina Rivas

2023-12

Great customer service very clean and well organized Chantal who is the manager of the store is awesome has a wonderful personality outgoing and greets each customer! She goes above and beyond to help wonderful experience I’m glad to have met her!! Would recommend to family and friends

tatiana11rivera@Gmail.com Tatiana

2024-03

Always good service and a great variety of products. Not crowded. Always clean and neat.

Prophetic Fire (TTNIGN)

2023-05

Pet smart is my go to place for our pet star. She is a black and white female husky and she loves their treats and her favorite hickory smoke chicken with sweet potatoes brown rice and essential vitamins is her favorite. She has to have the large breed food but it's not always available and never really on sale $$ but of course we buy it when we see it in stock. It would be nice to have large breed foods by maverick on sale and in stock more. But we will see them in the next few weeks. By the way the staff is always kind and helpful. Oh forget it's the East Colonial location in the town center.

Eric

2022-05

Reasonably priced. Great dog washing setup for only $10, you get to use all of their stuff and it's high quality. Staff is always friendly, great shopping experience. My baby hates getting a bath but this makes it easier

Quinn Day

2024-03

Sara was so helpful during my visit! Very knowledgeable and kind staff, will be coming back!

Ivy Shearer

2022-05

i adopted a leopard gecko from this place. i had been bonding with him whenever i visited the store and i finally was able to bring him home. unfortunately, he passed shortly after. i went back since there is a ‘warranty’ on some pets, and the same employee that had helped me previously was so kind and consoled me when i told him what happened. him & another staff member let me handle their newest geckos until i knew which one i would be taking home. they were incredibly sweet and patient.for the warranty to be valid, the deceased pet needs to be brought in. we brought him in and were asked if we wanted to take him home for a burial. i’m extremely grateful for that.overall, the staff is wonderful, the store is very clean and the animals are socialized & in good health. my new gecko is named yoshi and he just had his first shed with me :-)

Florida Vacationeers

2023-08

I have taken my dogs here to use their self service dog baths a few times. It's only $10 if you bring your own shampoo. The baths are a perfect height to easily wash your dog without bending over. They also have a thing to help keep your dog in place if you need to hold them in the spot to wash them. The water pressure is awesome and the temperature and type of flow are adjustable. I use shower mode for the body and mist for their face. They also provide fresh towels and a really nice doggie fur dryer. Definitely worth $10. Staff is super friendly and helpful.

barby Dieppa

2024-02

This location is amazing 👏 please come here customer service is 10 stars love you!!!! Held what I needed went above and beyond thank you!!!!

Carlos Diaz

2023-11

The crickets are usually small (including the large crickets) and die quickly compared to the crickets at PetSmart. Their crickets do not sing either. Store is always clean. Great customer service.

Janessa & Jason Greene

2023-09

The staff are fantastic here. They went above and beyond with helping the kids find what they needed for our animals and were extremely positive and nice. This store has everything we needed and then some. Look forward to going back for a resupply.

Renee Johnson

2024-02

Has everything I need for my pets. They take great care of the Betta Fish too!!

Jacob Thompson

2023-08

Ericka was a model employee on Tuesday she gave me wonderful advice about my bearded dragon 🐉 and snake thank you so much continue to be the example for your team and staff.

sidney jimenez (FOYRC)

2023-08

I come to this location all the time for the dog self washing service, all the staff are super helpful and informative. It's always very clean when I arrive with my dog and I am never rushed when I use their self wash service 💜

Shane Abner

2023-05

Because we own so many pets it feels like I am at this place every other day.The staff is incredible the pricing is good and they always have a wide variety of products that I need for my pets.

Doug Johnson

2024-02

Very helpful sales staff. We found what we needed.

Ethan Curbow

2023-05

Super nice staff and a great selection of pet supplies and pets. We were particularly impressed with their small bird selection. Two were extremely friendly and just wanted to be held (seemed odd to me for birds). Absolutely made me want to get one. We will be back.

Mr. Shane

2023-07

Love this place.Customer service is outstanding

Leslie Major

2023-05

I come here for the in store dog wash. The whole staff is amazing and super accommodating. This is so convenient. You get to wash your dog, use their shampoo, towels, and blow dryer and they clean up after you. Perfection

Sean Maguire

2023-07

Pet store that sells insectivore reptiles that did not have live crickets in stock on a Wednesday. Was told we get them in tomorrow. No thanks, I will go someplace else.

Ariana Marrero

2022-05

Had and amazing first experience here!! Tiffany is an EXCELLENT employee helping me out with getting exactly what I needed for my puppy. I’ve never had such great service in my life! Will definitely be coming back in the future.

johnny greene

2023-05

We never had a reason to go here until we got our dog. Really nice place, manager is awesome and knowledgeable. Price matching keeps us going back!

Dylan Burke

2022-05

Kayla, jacob, and Pam were hands down amazing employees! I was greeted as soon as I walked in. The energy in this store was incredible, everyone there was smart, experienced, and very very nice/helpful. Highly recommend, the fish tanks were phenomenally clean! Kudos and great job, amazing store! For how busy the store always is, they really have great management since everything’s so clean and things move along quickly.

Back Seat Facts

2023-05

Amazing service! Great people doing what they love !

Jennifer Pate

2021-05

I initially went to another big shop for fish to go in my turtle tank. After about 30 minutes of looking at mostly empty tanks and being ignored by employees, I decided to go elsewhere. I'm so glad I did! The tanks were beautiful and obviously well cared for here. The guy answered all my questions and was very patient with my two small kids being so curious. And then another employee let us hold some of the other pets. Great trip!

Ivonne Humphreys

2022-05

Took my puppy for a bath for $10 . They offer 3-4 shampoo for you to sample and conditioner, apron, towels, hair dryer. Store prices are good. I love it!

Thomas Doyle

2023-05

New to this store. Shopping for dog food and found it to be compatible to other pet supply stores. Did discover the dog wash stations @ this location.....best thing since sliced bread, everything included for $10.00.

Kristen Katz

2019-05

Love this Pet Supermarket location! The store is always very clean, organized, and the employees are super helpful. They know thier products very well and all of the animals are in good condition. All of the fish I've gotten here are very healthy and happy.The thing that was really great to me is how thoughtful and willing to help the employees are. I hurt my back a few days before visiting and was a bit stiff. I had to get a large tub of cat litter and without having to ask the gentleman who was the "aquarium guy" offered to carry the litter out to my car. I know it isn't a huge deal but it really meant a lot to me.Thanks😁

Grayce Credle

2020-05

Fantastic store! The level of customer service I received during my visit was honestly inspiring. The staff was kind, helpful, knowledgeable about the animal I was taking home and incredibly friendly! I wish I had gotten their names so that I could mention them in this review. I was the girl who came in around 8pm and purchased the green cheeked conure. We're doing great, he is so healthy and lively, and it's clear from his behavior that the Pet Supermarket staff treated him with a lot of love, which you don't always see in pet stores. I wanted to thank both the two gentlemen who went above and beyond to help me! The little guy is adjusting so well thanks to all your advice, and I'll probably be back around to pick up some more toys for him soon!

Cozmic Raccoon

2024-04

Cute ferrets!

Erica Johnson

2020-05

I come here once a week to stock up on my cat food. My experiences have never really been good until yesterday. The staff used to follow me around like I'm a thief which I'm not. I just like to compare ingredients. I could've overlooked that, but I swore to never go back after an argument with a cashier over a coupon last Saturday. Well, I did had to come back because this is the only chain that has my preferred brand. George who had also been there that a day approached me and apologized for the misunderstanding and was super sweet. Everything is good now and I'm glad that I don't have to resort to ordering online.