mondo pet usa

Jesus Briceño

2023-08

I've been in MANY places trying to find the best grooming for my Millow. So far I've been with Mondo pet for an entire year and they have NEVER disappointed me. My dog is very anxious when he's not around me and I don't know what they do but my dog love to go there. They treat him like their own dog and the quality service is unbelievable. Also Arelis Bocanegra which is the front desk rep is so sweet and always find me an spot not matter how busy they are. I can't describe how good is the service I have received in the last 12 months but if you are looking for a place where you want to me sure your dog will be in good hands, please try this place, that's my number one request besides getting a good quality service, and I have both in this place. Thank you team!

Rachel Rogers

2023-05

I'm frustrated with the inconsistency that I get when I bring my Pomeranian in for a cut. The first time I came in and described how I wanted his hair cut, they said it is called a Sunflower Cut; perfect, now I know what to ask for in the future. It turned out great and I was very happy to find a new groomer close to my house. Last visit, I paid to have his nails grinded, I didn't realize they weren't done until I got home and they said I had to come back in for a refund. This time I said I would like his body to be shaved just a little closer with the Sunflower as usual. When I came to pick him up, the groomer had overgroomed his sunflower. I told him it was too short and he apologized as said he 'wasnt sure if I wanted a big sunflower or small, so he did it small'. To me, as a barber, logically if I was unsure of the length I would leave it longer because you can always go shorter. In the end they apologized and I still paid about $50 for his butchered haircut.Let me clarify. Yes I wanted his body to be shaved at the length it was done, his mane/sunflower is what was cut too short.

Jayne Notaro

2024-04

Just horrible I had asked for a flea bath for my dog and I bought flea protection and now she is worse than than ever. Paid $46 for nothing 😔

mercedes vega

2023-07

I’ve been brining my dog here for the past few years. The prices are very inconsistent, I have gone from paying $95 to $135 to $145 this last time that I visited for the exact same cut. I specifically asked to just use the machine so they won’t charge extra for a scissor cut. When I asked if prices have gone up (which I would totally understand due to inflation) they mentioned that prices have increased $5 since January, they could also not give me a clear answer as to why my price was so significantly higher, as I know my dog did not go in with any matts on his coat. I will not be returning here.

Yenn Aranz

2021-05

Took my fur baby for the first time and had an amazing experiences from booking the appointment to picking up my beloved pet. From "bear" to a cute lill dog. Great job!

andreina

2023-05

The place the incredible the excellent attention. I always carry my Doki here. And the truth returns happy. Customer service is second to none, I recommend this place. All the staff are great people. The Brazilian who works at her reception is always very friendly and my dog ​​is happy with her. The Venezuelan doctor is super friendly and affectionate with my dog, always attentive and concerned at each visit.

Orlando Sotolongo

2023-05

mondo pet usa.. man this use to be a great place to take my dog. i actually took him here for years but recently i noticed the staffed changed and it just hasn't been the same. last two times i took my dog there he came back coughing or randomly choking for a few days after. and the hair cuts less then good. i really miss the old staff and wont be taking my dog here anymore.

Katie Lang

2018-05

The associates at Mondo pet are very helpful, informative, and friendly. My husband and I met one of the owners the first time we walked in and they were very helpful. They are very qualified. They helped us find the right food for my dog and gave us lots of information about the foods to help us choose ( our dog absolutely loves his food). The technician Angie was super gentle with my dog and I can tell that she really cared about my dogs well being when being groomed. She will not do something if she thinks it will put the dog in harms way. Also prices are very affordable compared to the main stream pet stores. I recommend this place to anyone looking to find a good quality store and groomer for their dog.

Stefanni García

2024-01

Took my little chihuahua mix for a trim and she was treated like a queen

Ash

2022-05

Customer service is horrible. I booked an appointment for 2pm and got a call at 430pm that due to staffing emergency they still hadn’t gotten to my pup and there was still a dog ahead of him but would be ready at 6.I’m not mad there was an emergency because I understand when things are out of your control. However, calling me at 430pm vs calling me earlier was in your control and very unprofessional. The man said one person had to leave , then another person had to leave and then there was a gas leak smell. Like wth you had allllll of this going and couldn’t call me to tell me as soon as it happened? Then I would have made other arrangements to reschedule and have my dog picked up so he’s not just there idle probably anxious because he’s not familiar with this place . This was just Unacceptable.

Sulane Machado

2022-05

I'm never one to leave reviews, but this Place deserve it. They did an amazing job on my Goldendoodle! This was the 4th place we tried and finally we found a great place with outstanding services. They treat your pet as their own. Thanks 😊

Ben King

2021-05

Phenomenal Pet Shop! Very small, but great selection! The employee was very friendly and knowledgeable.The focus seems mainly on dogs, but there was still a section for cats and other pets.Very cute design.Top-quality brands like Fromm and Stella & Chewie's.Would highly recommend.

Robin Whitney

2018-05

Just had my shih tzi groomed and they did asuperb job. They did a nice clean and even cut and she left with bows in her hair. So cute. The owner and her staff were very friendly and helpful. I will definitely be using them again.

Ernesto Rodriguez

2021-05

We used to bring our pet here. Last couple of times nails were not cut. The hair cut itself was un even and horrible (probably made in a rush) and lastly our puppy had machine scratches on his belly. They said it was allergies but allergies don’t come up in straight lines like hair cut machines does. I will not keep bringing him to this place.

Aurelia Mila de la Roca G

2020-05

Premier Costumer service, Professional and super kind staff... beautiful environment Mondo Pet has excellent groomers.... Marcelo is a great one and also he could train your pet!! And Gian Franco is one of them, that guy know what he is doing, has more the 20 yeas of experience and he also is a Medical Vet, your pet will love to be groom and care in this place I LOVE IT.

Angela Bond

2018-05

The owner is a former Veterinarian. Very informative and nice.Prices are much better compared to Pet Co.When they groomed my dogs ears they let me go in the back and watch.My only wish is that they were opened past 6 and on Sunday.

Maria Paula Llanos

2018-05

The front desk associate was very nice and the store looked clean as well as the grooming area but I took both my Maltese and Yorkie for the first time to get groomed and it was the worst groom I’ve ever seen done to my dogs. My yorkie’s body was uneven and her ears were cut extremely short. My maltese’s face was not a round cut but more like a shnauzer and again the ears were cut too short and the body was very uneven. I have cut my dog’s hair before and I have done a better job. I would think that for a $100 they could have done a much better job. I went there because of how close they are to my house, but never again

Yaell Savinon

2022-05

They used to do a good job grooming my dog, but lately it seems like they are not putting an effort to make the cut look nice, i could of done what they did at home and save the money.

Mitchell Esteves

2020-05

Excelente services and good prices. I definitely recommend this place

Abby Medina

2019-05

After going to 3 different pet stores in search of food for my puppy I thankfully came to Mondo Pet. Ashley answered ALL of our questions and was extremely helpful. The long drive is worth it because to me customer service is a priority to me! Ashley exceeded our expectations! Thank you, Ashley!

George Lochen

2019-05

They failed to listen to my instructions. I ended up with all my dogs under cut and a complete waste of money. Go elsewhere where they seem to know how to run a grooming business. Very disappointed. My time is very valuable to have to deal with this.

Madeline Correa

2022-05

I've been taking my baby there for 3 years now, and service is exceptional. Friendly, courteous and knowledgeable. Love this place!

hiroki garcia

2021-05

Very friendly and professional. I took my dog to get her nails cut and they did it very quick and painless, it was also pretty cheap compared to other places.

Mary Suarez

2021-05

Very professional and friendly staff. Took my dog here and they came back brand new. Would highly recommend. They have very reasonable prices.

Cookie Emerson

2023-05

This place is amazing my dog sheds he hasn't shed since I brought him there its been 4 days I can't even beleive I will be there going there all the time very nice staff

Allyn M

2021-05

I love it here they always make my princess look beautiful and Fernanda is amazing this the best grooming spot in Orlando And I love the variety of food and snacks they have

Marta Rodriguez

2023-05

I recommend this place to all fur lovers that live in Orlando Florida…..price is reasonable and groomers are fantastic and the place is very clean.

Wildy's Creations

2019-05

This lace is so nice. Smell so good you don't notice is a pet place. They treat my Leyla with so much love and respect. Love the place!

Naomi Berrios

2020-05

They were very kind. They didn't overcharge like a lot of local places. They asked me how I wanted him cut and did as requested. They were quick and efficient.

Lenora Solano

2020-05

5 stars, because they love me and I love them. Ashley is awesome. Great selection of snacks. My dogs are never disappointed.