Magic Pet

fufu Nasem

2024-05

I cannot express how much I love magic pet:’)! My dog daisy loves it there! I always feel safe and comfortable leaving him for a week or weekend vacation here. He gets to attend nice walks, plays with the other dogs. The attentive staff ensures a safe and enjoyable experience as well! I highly recommend magic pet for all dogs who need to get their energy out and have a safe environment to stay at while you are away. They even sometimes send updates of photos while you are away i love it. He always runs towards the door with excitement when we arrive at magic pet and leaves happier than ever. Best place ever for your dogs! I highly recommend this place

Zack Oxley

2024-03

We’ve been taking our pooch to get groomed by Samir at Magic Pet for close to a decade. Their prices can’t be beat, and they always do a fantastic job. Ella has never got a better looking haircut at any other shop in town. If you’re looking for the most reliable, affordable, friendly groomer in town, Magic Pet is the spot!

julianne stuppel

2024-05

Five-star experience! This establishment is undoubtedly the best place to entrust your beloved pet's grooming needs. My discerning dog, Leo, typically loathes visits to grooming salons, yet the individual who tends to him here possesses an enchanting rapport with animals. Leo's anxiety vanishes in their capable hands, making each grooming session a stress-free delight. I wholeheartedly recommend this establishment to any pet owner seeking exceptional care and expertise. I only trust my dog to go with this shop.

Grace Gober

2024-02

If I could give zero stars I would. My husband and I just moved to the area and decided to try Magic Pet for our 1 and a half year old golden, since it was conveniently located. We were told the grooming was going to be 2 hours and my husband got a call 3 hours later that our dog was ready. When he picked her up they said she cut her paw by jumping off the table but they got it to stop bleeding. My husband took her home and she was crying and wouldn’t let him near her and she was still bleeding so he took her to the vet. The vet said it was clearly a scissor cut and they had completely cut through the webbing on her toe and she had to have surgery to try to suture back her skin or have her toe removed. It took a surgery and 6 weeks of bandage to get it properly healed and they did not need to remove her toe thank god. The worse part about this whole process was how the groomer handled it. When I called after my husband took her to the vet to try to find out what actually happened the owner yelled at me and told me the vet was lying and that my husband should have walked our dog home from the groomer that that was what caused the issues not her getting cut by them. She never apologized and never admitted to cutting our dog and still blamed our dog for “jumping off the table” which our vet confirmed was not possible for the cut she had. She also told me that we should have brought her back to the groomer so she could have taken her to the vet herself. She also never once asked about how our dog was doing or if she was okay. They are very unprofessional and should no longer be in business.

Chrissy Grandin

2024-02

Family-owned and operated business. They have been grooming my dog for five plus years and do a great job!! I get a text when he is almost ready. Highly recommend for dog owners in the Baldwin Park/Audubon Park/Milk District/Winter Park area.

Darren Sussman

2023-05

I have been a client since this company opened their doors in Baldwin Park. People are continuously asking where I get my dog groomed. Everyone at the store is super friendly, but most importantly I 100% trust them all always being so kind to both me and my goldendoodle. I highly recommend not only their services, but their excellent selection of food, treats, and supplies. If you are already a customer, I am sure you will agree with my review.

Cama Piccini

2024-02

I highly recommend Magic Pet for anyone looking for a professional and reliable pet grooming service. The staff goes above and beyond to ensure that my dog is comfortable, well taken care of and comes out looking clean, neat, and smelling fresh!

Mariloli Casasnovas

2023-12

It’s perfect! My dog is not too friendly when left for grooming or boarding, but staying with Janaien, he stays really calm and happy! They are totally knowledgeable and great with dogs. I’ll really recommend them!!!

Kirolos Kellini

2023-05

I recently visited magic pet, and I have to say that I was extremely impressed by the selection of high-quality pet food and the knowledgeable and friendly staff. As soon as I walked into the store, I was greeted by a friendly employee who asked if I needed any help. When I told him that I was looking for some high-quality, all-natural dog food, he immediately directed me to a section of the store with a wide variety of options. I was impressed by the range of brands available, many of which I had never seen before. The staff member was extremely knowledgeable about the different brands and helped me find the perfect food for my dog's specific dietary needs. He also gave me some great advice on other pet products, like toys and supplements, which was really helpful. The store itself was clean and well-organized, with clear labeling and easy-to-read ingredient lists for each product. I also appreciated that many of the products were locally sourced or made with sustainable ingredients. Overall, I would highly recommend magic pet to any pet owner in the area. The staff is knowledgeable, the selection is great, and the store is clean and well-organized. It's clear that they truly care about the well-being of pets and are passionate about providing high-quality products. I'll definitely be coming back!

Susan Robertson

2024-03

I have been taking my 2 dogs here for grooming and boarding for several years. It’s a family run business, and I have always been happy with their service.

A Kravchuk

2024-02

Fantastic, family owners and operated business. We love supporting local retailers and they deliver. Always great service. Always service with a smile!

Elizabeth Donovan

2022-05

Magic Pet is an amazing groomer and boarding service. I’ve taken two standard poodles and they always come back looking like movie stars! Most importantly, this is the only place I could take my timid rescue pup for a repeat groom where she didn’t start shivering as soon as she realized where she was. That was an obvious sign that they take really great care of the pups during and after the groom.

Hannah Hartman

2023-07

We recently moved to Orlando and decided to try Magic Pet. SO GLAD WE DID!! Our pup looks amazing!! The staff was super friendly and I just can’t get over how perfectly they groomed our dog! Highly recommend!

hersh patel

2024-01

BEWARE!!! WORST BUSINESS IN BALDWIN PARK! YOUR DOG WILL BE SHAVED THEY DONT LISTEN TO THE DOG OWNERS. THEY DO WHAT THEY WANT. THE KIDS THAT WORK THERE DONT KNOW HOW TO GROOM! THEY SHOULD BE SHUT DOWN FOR ANIMAL ABUSE. EVERYONE IS RUDE!! WORSE PLACE TO HAVE YOUR DOG GROOMED!

Kathleen Wassum

2023-10

I was Very Happy with our very first visit for our two Maltipoo’s!! We are going to make this our Grooming Home! They are kind, Loving and my babies were so Happy!!👍♥️🐶🐶

Mallory Panny

2023-05

Samir always does a great job on my pup and she is not always the most cooperative. I've had issues with other groomers harming my dog while trying to groom her and have never had such issues with Magic Pet. I highly recommend taking your pet here if you want a friendly interaction and a properly groomed pup!

Hillary Arace

2023-05

I highly recommend Magic Pet Grooming. They groom our 2 year old Golden Retriever and do a fantastic job every time! He always feels so soft and smells amazing. The staff is very friendly and always quick to respond when I call to make an appointment. 5 stars!

STACEY HENRY

2023-12

Terrible groomers. They messed up my poodle so horribly I did not even recognize him. Don’t recommend this location at Baldwin Park.

Joel Thomas

2024-01

I brought my dog Spencer in for a shampoo and shave down. He came back, smelling like roses!

Lisa Shaw

2023-05

Always ready and time and they do a great job of grooming my dog. He doesn’t have to stay all day because they usually have him done in a couple of hours. Great service!

Wendi Moses

2023-05

Samir does a great job grooming our Cavapoo. He’s always able to get out his knots and he looks and smells great when I pick him up. Samir is great with dogs and goes above and beyond to make us happy. He listens to how I want Teddy to be cut and follows through exactly as asked! I highly recommend Magic Pet. Great family owned business.

Firstlady Shelly

2018-05

Great service, brought my poodle in last year and have been looking for the number to bring him back. Yes the owners dog is a great greeter! But I loved the friendly service, the price for grooming, the work, and the fact they let my dog be free in the back. He looked and smelled wonderful. I coming by today.

C S

2021-05

I’ve been taking my dog Atlas here for three years and have always had a wonderful experience with grooming and boarding and the daycare. Samir is always more than accommodating and does an excellent job with grooming. Highly recommend Magic Pet!

Leslie Russell

2018-05

I am in the process of sending a formal complaint. Their groomer shaved my dog WITHOUT permission and he is unrecognizable! The owner was NOT apologetic and handed me off to the groomer via phone call which was combative and rude. NEVER get your dogs groomed here! There is terrible communication. The groomer told us our dog would need to be cut short to get some mats out, but NOT shaved! We have before and after pictures and it’s heartbreaking. We have a cavachon and he looks like a poodle now. We are disgusted! Only dogs that are severely matted should be shaved and permission should be granted from the owners! I have been out of the State but this is not over, not even close!

Sheryl Posey

2017-05

Great little shop. The owner is knowledgeable and helped me find a food to help my dog's allergies, which was NOT the most expensive he could sell me for what my dog needed. Even suggested a small bag to try first in case it didn't work, and corrected the price down when he realized it was mislabeled. Seems like the owner is doing what he loves and running an honest business. Happy to go out of my way to buy here.

Melanie Agrachov

2019-05

I’m honestly upset to be leaving this review because we’ve been customers here for about 2 years now. Our dog had her first groom here and we were very pleased but recently the operation is going down hill.In the past we’ve never waited longer than 1.5-2 hours for her to get groomed (she’s a 65 pound labradoodle). But today for some reason we’ve been waiting for 3.5 hours at this point and still don’t have our dog in our possession. I don’t know if it’s the owner’s wife or sister or whoever working in the shop today but her communication is absolutely horrible. I had to call her after waiting for 3 hours to find out about the status of my dog and she told me I could come get her. When we arrived we were told that she wasn’t finished and we needed to keep waiting.I’m writing this review while I sit and wait because I’m so upset with the service that’s been delivered today. Every time we walked into the store today the woman was sitting on her cell phone chatting with someone and if she had gotten off the phone long enough to take a look in the back, she’d know the actual status of my dog’s groom.Aside from her, the man in the back is working on 3-4 dogs at once and switching back and forth between them randomly. If I had an appointment at 11 am, I expect my dog to be groomed all at once and not bathed, set aside, shaved, set aside, and then trimmed..... this is especially important for a dog who is TERRIFIED of loud noises and random people.Magic Pet has failed me today and I’m sorry to say I will not be returning in the future. I’d rather give my money to a big name brand like PetSmart because at least there’s some assurance of when my pet will be done.

Liz Barton

2021-05

My dog loves them! This is a beautiful family run small business of dedicated and caring pet shop owners in everything they do related to both you and your pet. The owners are very knowledgeable, offer daycare, grooming, food, and supplies. I'm so Glad I found them!! Liz Barton and Willy

Spires 99

2021-05

We have two large german shepherds and Magic Pet boarding has been a life saver! Whenever we go on vacation we know we can trust Janaien and the team to take amazing care of our dogs. My biggest GSD Marshall (95 lbs) absolutely loves it there.

Daniel Wilkins

2019-05

They did a wonderdul job grooming my little havanese who tend to be dificult to groom.I have been taking my dog to different groomers, but Magic Pet was the only place that was able to properly give my dog a very nice haircut in a very long time.No stress and very patient groomers. Great job Magic Pet

Jill Langan

2018-05

Samir, the owner is an extremely helpful and friendly neighbor who cares about the neighborhoods his stores are in. He'll deliver within Baldwin Park. If there is no parking in front of the store, there is a HUGE parking lot in back of the store (Publix parking lot) and there are always spaces open closest to the walkway to the pet store. Samir knows the names of both of my dogs and has always had great pet care answers to questions I've had over the years. If he sees us walking down the street he will run out of the store with a treat for my four legged kids.I've also used several of the groomers he's had over the years and have always been very satisfied with the service and value.