Just 4 Dogs Pet Salon Dr Phillips

Brian G Lopez

2022-05

I’ve been bringing my dog to Just4Dogs for the past 4-5 months now. They are very friendly and professional. My dog gets very excited every time he goes, which is a great indication! They always go above and beyond, especially if your puppy is celebrating a special occasion like his birthday!! Their prices are great, and most important, their customer service is top notch!! See you soon!!

Aliana Calzada

2023-05

I’ve been coming to this location for a year and the last two experiences I’ve had were SO POOR. It seems like they changed staff or ownership but what a disappointment. They charged me more than usual for just a bath and they gave me my dog back NOT BRUSHED AT ALL AND HE’S STILL WET!!!!!! They kennel dried him and it’s more than noticeable. Will be contacting the store to get my money back. The staff has such poor service. Won’t be returning here ever again.

LETICIA Hernandez

2023-05

Thanks to the girls for making my princess beautiful and ready for Christmas. Excellent work, very professional, polite, and kind to the dogs. I'm so glad I found them!

Rina Li

2023-09

I've been coming here for 2 years and everything was great. I used to be able to call, make an appointment and it was super easy. Every single time I would call, someone would answer. Lately, you call and call and call and NOBODY answers. Was trying to call for 2 weeks and no answer. Finally gave in and booked the appointment request online and it lets you know that they will email you if the appointment gets confirmed....NOTHING. Idk how else to communicate since I tried both calling and online and literally getting nowhere. I like being loyal to a company but idk what's going on over there and also lately the quality has declined. Sadly, I will be finding a new place.

Eran Dromy

2023-05

I just stepped in with my kid who loves dogs and watched how a dog gets a haircut. The employees were very understanding and kind and let us just sit there and watch their work.

Bryant Western

2023-05

I want to start off saying this is my first review ever, that should tell you how disappoint I am. I started taking my dog here around 8 months ago and they were incredible. My dog loved it and it was super convenient for me. I am not sure if new management took over, but there are new people and they seem inept. My dog is a golden so super loving, easy dog, has never met a stranger. We took him and they had him for well over 5 1/2 hours. Okay, so hes a golden (a lot of fur to cut/wash) We pick him up and he looks like they just gave him a bath, not cut or styled. They said he was hard to dry because he was fighting them(this dog would literally sit with you through a hurricane and be fine). When they brought him out he was shaking and dying to go out the door. (I literally have to pull him away from strangers he just met because he wants to stay with them). We are driving home and I am looking at his face, they cut his whiskers down to about an inch. Don't think you're suppose to do that, but I'm no expert. This place used to be so great. so disappointing how things have changed.

Sasha O'Hara

2023-05

I’ve been coming to the Dr. Phillips location for maybe 5/6 months and when I originally found out they had a “bath&brush” membership I was excited but I get charged a deposit every time I book an appointment and they always seem annoyed when I bring my lab in. I’m realistic he’s a very hyper dog and friendly so I get frustration because he won’t sit still but they are miserable to deal with. They always let my dog come to the front of the shop OFF LEASH, which extremely dangerous for my dog but others that may be coming in as well. On top of that my neighbor goes to the wax place next door and says she saw an employee kicking a dog while trying to get a potty out of it. I’m about to cancel my membership.UPDATE:I made an appointment the day before I leave town got the email confirmation and everything. I rush home from work pick my dog up and take him to this sad excuse of a groomers and my appointment isn’t even in there system!!I ask about canceling my membership and being refunded October and November because they shut down for “emergency renovations” but gave no notice so I couldn’t even have my dog groomed and I will not be giving them another shot in November after another disappointing experience at just4dogs. The two girls I encountered today (11/3) said I need to email the manager.I call the number that was given to me from what I assume is their rep on this review and it’s the same two girls!Everyone there is clueless and absolutely no effort was made to accommodate their screw up. NOT EVEN AN APOLOGY WAS MADE FOR THE INCONVENIENCE!!SPARE YOURSELF THE HEADACHE AND TAKE YOUR PET JUST ABOUT ANYWHERE ELSE!

Angela Lynn

2023-06

It is very hard to find a good groomer anymore. Lexi is amazing!! She was so kind, helpful, patient and She did a wonderful job on the grooming. We really appreciated her and will be back to see her soon! Thank you!

Neil Puri

2023-05

DO NO WASTE YOUR MONEY HERE! This past go round was the last time they get my money. This place is absolutely horrible. It has gone down the drain completely. Just 4 Dogs started out as a great place to bring your pets, NOT ANYMORE! For 1, no one at this location believes in answering telephone calls. I paid $20 extra for each dog for the fall special that comes with pictures that I didn’t receive. This is happened the last three visits I brought my dogs there. They didn’t even complete the job as my dogs, body was trimmed, but his tail was left as is. I’d say the past two years this business has gone down the drain. I do not recommend bringing your pets here as I’ve been told some of the staff members abuse the animals. I have never seen it just been told by the businesses next to Just 4 Dogs I’ve always just chalked it up that my dogs don’t want to go get a haircut. Go at your own risk.. Just 4 Dogs is going to reply back with a generic reply. In the reply they will just put a phone number and may be an email that nobody will reply back or answer the phone. Zero customer service..

Peter Fitzpatrick

2022-05

The staff is friendly and the prices are great! They do an incredible job and they treat my dog so well.

Kelly George

2019-05

Just 4 Dogs always does a wonderful job grooming my shih tzu. She is older and has a few health issues, they make her feel comfortable and are very caring.

Rebecca Hahn

2021-05

I have been taking my cavalier Chloe here for years, ever since they used to be over in Hunter’s Creek. They have gone through a lot of different staff (some better than others) but I always feel like I am getting great value for the membership prices. If you get your dog groomed regularly it’s definitely worth it. I love the current staff, especially Emily - she’s the best! My dog can be fearful during grooming and it helps for her to see the same person, and Emily takes her time with her and pays attention to detail. My dog is always happy and wagging her tail when I pick her up after a visit. I also love the little photo ops they do with the add on packages, absolutely adorable! I have recommended this place to several people and everyone has been happy with the services.

Lisa Fiorino

2021-05

DO NOT BRING YOUR PET HERE! THEY DO A TERRIBLE JOB! I brought my Labradoodle. They never even touched the inside of his ears to clean them. He is all uneven around his face as well. They are not personable at all, which is very important to me. It is very much serious and business like. My dog is the sweetest dog in the world and I would never subject him to these people again.

Kasandra Cortes

2022-05

Ive been following just 4 dogs since there were in the Hunters Creek location. They are always consistent with their work and are always able to get me in for an appointment in a timely manner. I’m not a fan of their new location in Dr. Phillips. You walk in to a small little box. You cant see where the animals are and the conditions of where the work is being done. Prices keep going up as well. I like the services but the prices are keeping me from going as often as I like. Also I recommend them to do a quick scan of the dog for possible upgrades. If they were to look at the condition of the dogs teeth, nails etc then they can recommend upgrades the dog actually needs. And call to inform the owner of what they observe. That would build more trust within the owner and the location. It wasnt until I took my dog somewhere else that I was informed that my dogs teeth were not in the best shape and they recommend a cleaning a visit to the vet for a deeper look.

Mary Dauntain

2022-05

We’ve been coming here for five years now.The staff is great and they work hard to make our pets look and smell good. I have some physical conditions and I need help getting my three puppies out of the car and into the groomer. The ladies tell me to call when I get in the parking lot and they will come out and help me. The place is always clean and smells nice.The staff is very professional !!! Thank you Just for Dogs 🐶💕Mary Dauntain

nancy portales

2023-05

UPDATE: 7/14/2022I sent an email asking how can we fix it and I’m waiting for 2 days and nobody reply my email!!!! How long I need to wait to solve this situation?They write here an answer: please call us or send us an email to fix it, and when we do it NOBODY answer!Please, you guys have out email and our phone, just call us to fix it asap!************************Hello, I'm Vanilla's mother, a beautiful mutt dog. yesterday, I called the company trying to schedule a bath and grooming for her. to my surprise, the person who answered me by phone told me that there was a pending situation with Vanilla and did not allow me to make the appointment and said she would call me later. By the end of the day, I received an email stating that my subscription had been canceled, the interesting thing is that I didn't cancel my subscription. as it was already at night, I couldn’t call them again. this morning I decided go in person to know what was happening, I talked to the manager and she told me that there was a payment problem and because of that, my pet Vanilla was no longer welcome in any of the units. My husband and I have been customers of “Just 4 dogs” for more than three years so I asked how we could solve your situation, if there are any pending payment I can pay immediately. It seems that there was a system error of the company, however nobody has sent any message stating that there was something pending. But they said no payment was required. although I went personally to solve the situation that I did not know, I was simply forbidden to take my dog to the establishment.Curious is that the company through the bad reviews on google, They apologize to customers for the poor customer care service or for the precarious service, However, they did not accept my apologies for a payment failure and simply banned my dogs from continuing the membership.I'm not requesting anything free, I just want having my right as a customer, continuing to pay for the subscription and take my dogs.Thanks

Aleli Matias

2023-05

I take all 3 of my dogs there. Everyone is awesome and patient with my dogs. Definitely recommend

Angelica B

2022-05

I found this place by the location. We travel full time so it’s important to have people who are excellent with new dogs. Not only was our groomer gentle but she was efficient as well. The cut is super cute and our baby was so happy to have her nails cut. Thank you so much for taking care of our baby!

Rich Mulvihill

2022-05

I have been going to just for dogs for years. I followed them to three locations. This location is a bit far for me but still well worth it. I always get compliments when I walk my dog on how well groomed he is. They are the best, and my dog loves it there, waggling his tail all the way in. They are top notch and they give quality service.

Skyla Perez

2023-10

Had been going here for years and typically the appointment booking is easy online. For the past 2 months tried booking appointments and they were never accepted now the booking site is down and they don’t answer the phone. Unfortunately have to switch to a further location with the lack of service that has come upon this one

Kimberly Fontanel

2020-05

My advice to anyone who is considering this location, it can be nice experience. Emily is amazing but please be aware of the automated system that is supposed to let you know when your dog is ready. I recommend calling in am being proactive about it if it’s past 3 hours. Also I personally do not trust the last groomer I saw. My negative experiences in regards to these two things is what caused me to cancel the membership. The membership is a great deal, but I personally would rather pay more and not have to worry about having to follow up and dealing with the last haircut my dog got, it sucked walking in after not being notified in a timely manner that she was ready and then to see my dog's legs being cut short to almost the bare minimum.

Christine Howard

2022-05

I took my two boys to Just 4 Dogs Dr. Phillips location. We had Emily groom both of my little guys. She did a terrific job. I was so pleased and loved to hear that she let my Teddy have a break in his grooming and did his brother. That told me that she cared, Teddy does not like to be groomed because he has been cut in the past. Emily recognized that he needed a break, gave it to him and then, finished his grooming when he was ready. And, she told me that he kissed her, I really liked hearing that. So to close, I can highly recommend going here, it is a new location for Just 4 Dogs and I hope that this recommendation will send more clients their way. This is the first time I did this on google, but I want everyone to know that this is a good place and Emily is a caring, kind and fantastic dog groomer. Sheldon and Teddy will definitely be groomed again by her!

Antoinette Griffin

2023-05

Very friendly, and easy to work with. Open on Sundays. I was able to get an appointment right away. Nice job grooming my Golden Retriever with severe ear matting issues.

Valerie Borrero

2021-05

This is such a great place! Ive been taking my 10 year old malti-poo for years! Definitely have your appointment with Emily! I only take him when she is there! She is so sweet and caring with my fur baby. She takes her time and gives him lots of love and snuggles. Shes very patient and takes her time with the full grooms (its noticeable when you see the haircut) she is very knowledgeable and knows her way around getting the dog to look just right! 10/10 recommended Emily is the BEST.

Pete

2023-05

Service has gotten worst each time and this time was the last time. Just setting up an appointment is a hassle. I been lied too about openings when I was told they are "fully" booked. They charge you full price and give half service. Nails are never cut or half done, hair is never trimmed, and quite frankly the customer service sucks. I will never bring my pet or any pet to this place again....

Cristina Chambers

2023-05

I have been taking my Archie to Just 4 Dogs since he was a puppy. He is almost nine now!! I greatly appreciate how they make my Archie feel welcome and how much love he receives. My specialthanks to Emily who gives hima lots of love and care. He always come back home looking very pretty.💕

Wendy hutchinson

2023-05

So glad that I joined Just4dogs monthly pet grooming. Membership includes the monthly grooming, and as an added bonus, membership includes a shampoo and blow dry once a month! And most importantly, all the staff have been very professional and helpful, and I never worry about leaving my pets - and always happy with the results.

Joseline Inestroza

2022-05

I was leaning towards 2 stars but the customer service wasn’t bad. Well at least for the most part. We asked for nail trimming and my baby came back with the same nails. He didn’t smell like he was washed. We came home, washed him ourselves and he looked better than what we paid for. Biggest lesson to our pockets.

annie villalobos

2018-05

I am so careful and afraid to leave my baby anywhere! This was our first time bringing him here and we are definitely coming back!!!! Their service and the way they treated my baby was great! When I went to pick him up he was on the floor walking around peacefully and trying to reach one of the girls working there!😊😂 and that reasured me that the way they treat our loving dogs is perfect👌🏻 Their services are great, they took the time to explain all the packages they have, the length of their cut and everything like that! Thank u girls! This place is the best! 🙌🏻🙌🏻🙌🏻

Rose Taliban

2022-05

My dog didn’t smell fresh , they didn’t properly cut or buff his nails cause his nails instanly started causing scratches when he greated me none they less they made me pay extra. As i watched them buff his nails he was standing in a pile of another dogs hair. Overall my dog didn’t feel that’s clean when i got him back and they aren’t that friendly. I would not recommend this place for the hefty cost they are charging. My pet didn’t seem to like any of them when i left either