3.5 (53)
4113 S Orange Blossom Trl, Orlando, FL 32839
(407) 655-8923
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Omar Cartagena
2024-05
Bought a bird for $400 he died within three days, went back and bought another bird Didn’t get a free replacement or a discount on it and spent $900 like an idiot and she died this morning. Had her for about a week and a half. It’s obvious they’re selling sick birds there.
Amanda Hester
2023-08
This place is absolutely awful. I came in to look and the filth of this place is disturbing. It’s obvious none of the animals are taken care of. The rabbit is left in a small cage stained with piss. Too many animals in each cage and too small of cages
Kristina Reyes
2024-04
Sold me a sick bird. A month later, the bird died. Should have seen the red flags. Between the living conditions of the animals and the fact he heavily insisted there's a NO return policy. Wish I read reviews before going there. Waste of money.
Alisson M
2024-03
This is such a horrible place, I bought my mom a parrot 2 days ago, as a birthday surprise. The parrot died 2 days after, so we decided to go back to the store, and the dude that’s there always claims “to give you instructions about the animal” which he clearly don’t and all he said was “there’s nothing I can do about it” seeing all the reviews and comment’s on this store it’s horrible. They are stealing your money and selling sick animals… Hector, I’m pretty sure he’s the owner, he was there as well and he didn’t say a WORD about the situation. PLEASE DON’T GO HERE.
Roxana Martinez
2024-03
Don’t go this place they have sick animals. And they are stealing your money. We brought a canary and the day after he died. We called this place and they told us to bring the bird, which we did once my husband got there they told him that they could sell him another one half price where they told us they were going to replace the bird for free. Don’t go here !! It’s a shame honestly
Eric Jimenez
2024-04
Hector and his team are great! Very knowledgeable and customer service oriented! I got two females Indian Ringneck..They are doing awesome!
Austin Hamilton
2024-04
Customer service oriented staff, all very kind and welcoming with a smile. I’ve seen them do the best they can do with the cleanliness of the store and with the animals living enclosure!
Melinda Morales
2024-01
I bought a mouse from here. My snake did not eat it. It rejected it. Come to find out the mice was pregnant... There were about 5 baby mices that were born. Interesting experience.
Joseph Austin
2024-02
This is the best pet store around Hector is an awesome person and he is very knowledgeable on every pet that he carries in the store I just bought two conures and a cockatiel and I am very satisfied with the price and very satisfied with the customer service
Hannah Misch
2023-12
These poor animals!!!!!!! Absolutely disgusting place. How is it possible to have a store open like this where no animals are taken care of and shoved in super tiny cages. This place needs to be shut down and the animals need to be in better care.
vanessa piquet
2023-07
My experience was really badMy son wanted a female Guinea pigThursday was the day … visit a few shops and there were not many females availableCalled hector shop and was informed they had many females…. Yay great on my wayThe boy on the shop was really friendly but when arrived surprise the females are pregnant , only one really small not aged enough to be pregnant beautiful but NOT looking healthy ( was told she get hurt by the male )that was the only choice even because we thought she really need a nice home !!! she was cute and it was her out new babyBought her a 7,5 feet cageGave her kale , strawberry, hay and mangoSaturday morning 1 day and half after she was deadWent to the shop and the owner did not refund me speaking about Florida lawsWanted to give me another one but I don’t want pregnant Guinea pig right , I wanted a refundAt this point didn’t want risk a pet that could be sick from the same cage and seeing my son cry for 2 hours all over againThis was this morning
Jennifer Labruna
2023-08
Nice shop. I got these cute babies today. I love them so much 😊
Liliana Pascuzzi
2023-05
The shop was great! I am happy to get my snakes fuzzy mice here for a great price. Their hours are convenient and the service is be always friendly. I'm a return customer and am happy to recommend. They have a good variety of pets of all types and the prices are very fair.
Allen Jackson
2023-05
Absolutely joyful being in a pet shop where all the animals and birds even the fish 🐟🐠 are well cared for by attentive keepers who truly love what they do! I walked in for the first time and the cacophony of birdsong was enchanting! I ended up leaving with two adorable orphaned parakeets whose owners had to abandon them!
Zoe
2023-09
They have sick animals that are damaged. They stole my money and sold measick pet. There is a spanish guy in the back doing heroin.....drugs and its on OBT. The reptile babaie tutles have broken claws and missing arms. They are sale sick animals
Jazmeen
2024-01
Best Pet shop , fair prices, very knowledgeable staff. Gotta check ‘em out !
Chris Freeman
2024-05
Sold us a sick bird died right away...... Stay Away
Belmont
2023-10
I bought a Pac-Man frog and it's habitat at the store was really dry. I babied it and hand fed it for a month and it died with it's intestines hanging out after trying to poop. I should have known better to buy it from there, but I was trying to save it.
Jayda Williams
2023-05
I was sold a snake with mites only had him for a month and he passed. So I would assume the other pets there as well have mites, as well as their cages. Some of the reptiles look sickly, there has to be 15 birds in each caged shoved together. The animals here are not being taken care of at all. Would not spend my money here again.
kinzie barton
2023-05
I have never seen such terrible care for reptiles in a store in my life. No hides were provided for any reptiles (snakes, geckos, etc.) improper bedding for the ball python enclosures. Under the snake cages was a gerbil cage filled with at least 5 turtles (one looking dead) with no water, substrate, or light provided. About 20 birds shoved in each cage. Will never give my money to such a neglectful business.
Matthew Cabral (Matty-Lo)
2024-01
You must check out this shop, it's low key the best spot.
Yania Medina
2024-01
Great place , must check out ! Kid friendly place great staff .
Terry M
2023-09
Bought 2 birds both now dead! In less then 3 weeksThe place is filthy disgusting n shouldn't be in business.
Joshua Scriven
2023-08
Great pet store with the best prices around. The staff is super helpful too.
Crystalmary Mendez
2024-01
5 stars , clean place, great staff, affordable prices, great place !!!
Gio And
2023-05
quality service everyone was super helpful and tentative i only came to look however with the genuine welcomeness and care i left with an animal that i fell in love with hectors pet store is top of the line 10/10 reccomend
J.M.V
2024-01
It's a nice place to buy but expensive.
C Jones
2024-03
Love this place ... Hector is awesome
shannon allen
2023-10
The guys in this store were very nice and answered all my questions
Charles Burns
2024-05
So gross
| Monday | 10 AM-7 PM |
|---|---|
| Tuesday | 10 AM-7 PM |
| Wednesday | 10 AM-7 PM |
| Thursday | 10 AM-7 PM |
| Friday | 10 AM-7 PM |
| Saturday | 10 AM-7 PM |
| Sunday | 10 AM-5 PM |
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