3.7 (129)
2532 W Colonial Dr, Orlando, FL 32804
(689) 267-2994
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Justin Ruiz
2024-04
They charge full price for items on a discount. Don't let them scam you out of your money.
Roy
2023-11
Opens at 8, 830 still not open. Store says 8. Google maps says 8, And still I sit and wait at 838am for them to open. They change their hours with out changing it in store sign or Google maps
Charlotte White
2023-05
Most of the items in the store are not stocked properly and the price at the register is different from the price on the shelves. When you bring it to the Manager's attention he then becomes argumentative stating that a customer must have moved the items. Mind you it's multiple items. So I'm assuming the customers work in the store for so many items to be stocked in properly in the wrong place. Management is very unwilling to honor customer satisfaction. But you can expect this since this store and most of the stores are in low income neighborhoods.
peekaboo production
2023-05
I have been in customer service for over 40 years and have never seen such bad customer service. The manager has no time for nothing. The cashiers are on their personal phones while checking customers out and not even acknowledging them accept to tell them what they owe. The district manager can’t be bothered either and won’t take 2 minutes to talk to a customer about the employees. I would rather go to a different store and pay more money than to have to endure their ignorance.
Leah Acocella
2021-05
Paola the girl at the register is very disrespectful. I don't feel it's appropriate to call customers names. My name is not babe or ma or anything of that nature. When asked to speak to the manager she said oh that's my friend she knows how I am. I hope that's not true. It's never ok for anyone to disrespect a customer.
Toungi Jordan
2018-05
Love this store the staff greets you when you walk through the door and they know their store like the back of their hands. I couldn't find a particular item but when I asked they were willing to take to the item I was looking for. They really go above and beyond for customers. Keep up the great work Herbert!!!!
Witha Marshview
2022-05
A much larger store than the one closer to my home. Larger food see section, especially refrigerated and frozen foods. Friendly cashiers greeted me upon entering the store. (Mostly empty store toward closing time.)
Bodysuccesswithangie Thomas
2015-05
The sales associate followed me out of the store and ask me did I fond anything? ummm you don't follow people outside to see if they found anything. I came in looking for something and didn't find it and I left. That is my right. Better yet that is how people get hurt. If i was someone different they could have done something to her. Horrible experience.
Sierra R
2018-05
It's okay. It isn't a store I would go out of my way to shop at. The staff were okay, the people shopping there was a little odd. When the ac came on it made a loud noise. Which I'm not use to hearing in a store. They had almost every that I wanted.
J M
2016-05
I shop here frequently because it's close to home but I don't like this store at all. Items are frequently priced wrong on the shelf and they will not refund for it. They will fight refunds all the way, doesn't matter if they priced something wrong or it was purchased defective or you bought the wrong thing. Lost a lot of money on this store. Avoid it if you can. They claim it's corporate rules but no other stores follow these kinds of rules... Technically, it's illegal and a huge liability. But hey it's your store and your money...
T. Wilson
2022-05
Store is dirty and disorganized with merchandise open or laying on the floor. Items in the "Dollar" section are not a dollar and should be marked appropriately. Two employees at register but only one checking out customers.Needs another overhaul
Jes Barcus
2019-05
Lots of crazies in the area. Should have security. People that shop here are rude to the staff. Makes me feel bad for them. But the store is clean and I found everything I needed.
checkmate423
2019-05
This location is close to home so very convenient. Prices are cheaper then other places. The lady cashier was super friendly. Only down side is location.
Joan Fidler
2018-05
Cashiers too slow. Management doesn't help with line until everyone is so angry. All employees and management look so miserable.
Roslyn Smith
2019-05
Very nice new stafff. The old staff never greeted me but follow me in the store. It also looked cleaner.
Alicia Gordon
2021-05
There was not alot of shoppers which is always a plus but, they did not have enough registers open so checkout took longer than expected.
Calvin Herring (Gator)
2019-05
Went to get certain items, they had it all with excellent prices, I was good to go, great store
Arthur Sankey
2023-05
Service has improved and they are receiving stock more frequently.
Carolyn Temple
2018-05
AC did not work. Family Dollar should do something for their associates for being loyal enough to come to work without cool aor
Taneisha Streeter
2020-05
Terrible customer service, and they NEVER have anything in stock or on the shelves. Store is always dirty
Denard Mcneal
2023-05
Extremely nice people awesome customer service.
Peggy Whitaker
2021-05
Why is this store closed?. I went there yesterday and was told that they were close and I'm very sad about it . Because I'm old and it was the closest store to shop at. WE NEED ANSWERS. Thank you Peggy Whitaker
Colsson Ford
2021-05
Great staff but the shelves were mostly empty
James Anthony Bradwell
2018-05
The store is clean the clerks are always helpful and their prices are good
Emily Figueroa
2021-05
Everything was out of order snacks were open water bottles were thrown out of its case carts were filled with stuff not usable just disgusting
Tina Keyser
2022-05
I always get the best of care love the employees
lady k
2018-05
They are really slow in this store they don't was to hire anyone they always have one line open and it be a whole bunch or people in the store
Kenny Arroyo
2018-05
Very nice people here plus im a family dollar truck driver...
D. Michael Norris
2019-05
Noticing that Family Dollar is in a lot of cases about 20 to 30% higher than Walmart, kind of questioning the value of their store
Brian Ireland
2021-05
Store is nice and clean and the customer service is great
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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