Family Dollar

Aleida Mendez

2024-04

The Lady in the back of the counter was Beautifully nice. I go shopping there whenever I can.

Jay King

2023-05

Been going here for a long time and today I have the worst experience. The manager George is so rude And no need to be working there. He sure miss the training of customer service. I went there and purchase 2 items where I have the family dollar coupon. I tried putting in my phone number and I ask him to allow me to he was was rude saying I don't know. I ask him again that it wasn't allowing me to and he was like I don't know I'm not a IT person. Then i ask to speak to the manager and he was I'm the manager. He offered no solution and I have to ask to go to another cash register. His tone was worst. He doesn't need to be working infront of customers or if he doesn't like his job just quit. I'm not going BACK.....

Changa Burris

2023-05

This is literally the worst Family Dollar I have ever had the displeasure of going. The smell in there is awful, I don't know how people breathe in there. They have nothing, don't have many products for weeks and weeks. I believe the man who is the store manager was very rude and really didn't seem to help his employees very much as there was a long line and one cashier and he was standing around doing nothing but talking as it appeared. I have been here once before in the week and there was one manager who really was kind and I witnessed her going above and beyond to help the customer. I don't know her name but she had glasses and reddish hair pulled up? I would recommend talking to her if you need help. This store has the worst customer service I've ever seen and I worked in the industry for years. It's not rocket science, if you can't be cordial to your customers then don't work there. I will never go here again and I strongly recommend you don't either. 😑😑 I really wish I could leave this negative stars.

Covert One

2019-05

Family dollar is such a great place to bargain shop and save money on name brand items

Quentin Moten

2023-08

It's 7:54pm Fri evening and just because they close at 10:00pm they're using a made excuse of that the system is not working just to get out off the clock early and that's not really true customer service at all and it's 7/14/2023. Who ever hired these people need a serious conversation with or a demotion.

Brenda Brown

2022-05

I entered the store and a woman was sitting on the floor talking very loud and using profanity. This was the week you had the glad trash bags Spend 20 get $5 off all the tags on the shelf read $5.75. I grab 4 boxes went to the register and they scanned $6.20. I told the young lady at the register what they said on the shelf she went back and checked and yes they all were priced at $5.75. She called the manager over who just happened to be the woman sitting on the floor using profanity and (Kat) decided that she wanted to scream at me and tell me she could not change the price because she would get in trouble with her corporate office. At some point everyone has spent time in retail and if a price does not scan what it is marked on the shelf that items should be lowered to that price. Kat's reasoning was that they didn't have time to change the prices and corporate had advised them not to lower/change any price even if it's incorrectly marked. In the world I live in that's called theft. Kat was unprofessional, disrespectful and very hostile towards me. I ended up leaving all of the items that I intended to purchase along with the trash bags there. This store was located at 5401 West colonial drive in the Pine Hills plaza.

kevon lindsay

2018-05

Good people good customer service makes you feel good. But not today i guess it wasn't a good morning for me to get accused of stealing and was told to leave store and will be called on by law enforcement , that's how i was treated after i was told because of my backpack on my back and plastic bag in my hand and few items picking up like snacks cookie juice can meat being picked up i hope managment sees this review because its my local family dollar store i go different hours always different staff please this is a 5 star location but the ways I'm treated today is a no star please fix this for your customer's.

Alonzo Pender

2023-05

They need to flip this family Dollar and hire better employees they call the police on customers that are even passing the store just for asking for a cigarette like it's going to rob so you know it's other activities going on inside behind the scenes not just selling product in the store, where do they get the employees from they really so uneducated and they had smelled like some kind of substance they call Molly what are they doing an I been coming to this same location for lil over ten years so how can that happen like that out of the blue three other employees that work there pop up at the same time try to say to the police that I tired to Rob them or pull off a robbery but all I did was asked do you have a cigarette to spare,them same four employees needs to be fired, for discrimination a lying to law enforcement, actuality that could have been a setup for them to split Fridays taking among each other and not for their company which is family Dollar...

Adam Barnett

2022-05

They're trying. Doing what they can with what was given to them. The customers though, witnessed 2 people in under 1 minute steal something. Hats off to the staff. Good starting job for youngsters if they own brass knuckles.

Pamela Hatten-Tarpley

2022-05

More products than the one I visited earlier. Not fully stocked but at least they attempted. I was able to use digital coupons to get a deal because they had all the products. 3 stars because of the horrible smell and extremely long lines.

Three Sixty

2019-05

not everything is a dollar. I bring my own shopping bag they won't let me in the store with it. Like I'm supposed to steal? I don't have a record at all not even a speeding ticket I won't be back! I prefer dollar tree but there is none in my neighborhood.

Angie Santiago

2022-05

Bad customer service, big lines only one cashier. Low merchandise shelves always empty, Boxes everywhere, very disorganized. Staff walking around spanish girls with bad attitudes, girls always rolling their eyes, mad to be at the store working.

Nathan Olaoluwa

2019-05

If I’m to rate this store without a star, I would. I’ve been going to family dollar stores and this is the worst. The smell that will burst into you just from opening the door will make you nauseous and trying to ignore that smell, you won’t be able to complete an isle before turning back. That place is nasty and ridiculous. Smells like a dust bin or toilet to be precise. It smells like pee so bad. I won’t recommend this store and not going again.

Marie dibari

2021-05

the line was all the way down the aisle there was absolutely no urgency to get a second register open the poor kid that was on the only open register was doing all that he could to wear the manager was in the store it didn't look like there was anybody else there that cared.

Christopher Garcia

2021-05

I'm giving this place two stars because they usually have what I need but I'll be honest with you people come in without mass shouting on the phone I know it's a ghetto area and no one gives an f but Jesus Christ at least say hey listen please put on your mass you know I get in trouble it's my job to make sure that people have their mask on and you know kind of make them feel like it's off you but on them you know nicely they don't even do that they're scared to speak up they should be some sort of a security or something that makes sure everyone remains with that mask on it comes in the store with the mask on I would tell you without a doubt very very very very non-covid-19 safe place disinfect everything you get from here if you have to go here

Luis Aviles

2022-05

I showed up on 8/23/21 at 9:30 pm. On Google and on the front window states they close at 10pm. Front doors were locked and 3 employees looked at me from inside the store and yelled they were closed. Such a waste of my time. Smh

Roberta Powers

2021-05

It was really horrible the check out line was backed all the way from the front to the back nothing in its place one cashier working manager said she couldn't go open another line to help anyone it was just a bad place to go and I use to love it

James Steele

2019-05

Your store policy is b.s. men are not allowed to bring back packs into the store but a woman is allowed 2 bring a purse. This is discriminatory. A bag is a bag regardless of the name u put on it. Anything u allow one person to do u have 2 allow 4 everybody.

joseph perez

2023-05

I come here basically everyday, sometimes long lines, but thats about it, basically anything you need from a dollar store

Jen Bennett

2023-05

With so many funky people walking around Orlando they have the nerve to run out of deodorant....dollar general would neva😔

Sharon Davis

2021-05

I found everything I needed, but I bought 2 of their shopping bags and the one had a hole in the bottom which I didn't find till I got home,you can tell the stitching didn't catch at all seems

KiKi Sandiego

2019-05

Nice store just hot in there

Dana Jackson

2023-05

This store is awful, nothing on the shelves, and it’s dirty.

Arthur Sankey

2023-05

Good experience shopping there. Will return to this location when in the area.

Jeremy Rodriguez

2018-05

The only problem is that no matter how busy, there is only 1 cashier always. Otherwise the employees are nice and friendly.

Norma Luciano

2018-05

Love this stores because I can find everthing that I want with a good price. Thanks for having you in my neighborhood, .

Michele G

2022-05

The staff was nice. Other than that nothing good or bad to report.

Victor Martinez

2019-05

Never had any issues there. Staff has never been rude or disrespectful.

Awesumm Bolden

2018-05

The employees here are very rude and they never seem like they are there to work. Only socialize. This location is a bit overcrowded and very disorganized.

Babita Sharma

2019-05

Love going and shop there it's seal things so cheap.