Family Dollar

ScooterMama36f

2023-05

The store could've been much cleaner than it was. The floor plan, product placement & shelving was terribly disorganized and confusing. I felt like a mouse in a maze. Once I finally found what I was looking for, I had to wait in line for 21 minutes to check out. That's not an exaggeration. It seemed the store was sorely understaffed for the amount of customers they get there. That's not the fault of the staff. That's a problem at the upper management level cutting corners for profit at the expense of customer service & working their staff too hard for low pay. It's become an all too common practice & it's not good business. I'm not going back to that store again.

John Love

2023-05

The store is always freaking closed due to hvac . There’s no purpose in even having one in the neighborhood if they can’t served the community. Basically paying the employees to run a store that’s always closed. Also add to this matter there’s no carts or basket for the customers to shop. A complete irritation to many customers like myself .

Corey Jones

2023-07

My experience there is almost always bad. The service is terrible. Almost all of the employees act like you work for them. The managers are horrible. Everyone is super slow. I've never been to a Family Dollar that wasn't poorly run.

Kasper Jordan

2023-05

I like going here because it’s the only store close to my house but their usually never in stock with many things. Then they have workers but the line be long because they never really at the cash register so you have to ring a bell and wait for them to come up. Then sometimes when you do go to the store theirs a sign on the door that says store closed when you look up on maps it shows that it’s supposed to be open (this is in the middle of the day because I just went and they had the sign up) it’s waiting peoples time and gas to get their. Then the cashiers be having their music blasting throughout the store. Or they close early when it’s supposed to close at 9pm and kick people out the store. It’s ridiculous and run poorly. I wish I could go somewhere else but like I said it’s the only store that’s close to me that I can bike or walk 2 without waisting gas money.

Catrina Jackson

2023-05

This store doesn’t deserve to be ranked one star. You should figure out negative symbols to use when referring to this store. They have no shopping carts and no shopping baskets. I visited this location on a Saturday. When I walked inside, I started looking for a shopping cart. I noticed a few other shoppers shopping without carts. As I approached the checkout counter to find a shopping basket, another customer entered the store. She asked the cashier, “Where are the shopping carts?” The cashier replied loudly, “We don’t have any ma,am!” The shopper asked, “Do you have any baskets?” The cashier replied louder, “No! We do not!” The shopper immediately replies that the cashier doesn’t have to yell or get an attitude because she’s only asking for a cart. The cashier said sternly that they do not have any! So shoppers that were entering the store turned around and exited.The next Saturday I returned to the same store. I was told by the cashier they do not have any shopping carts or baskets! I decided to grab a few items and found a beautiful ceramic elephant in the art section. There wasn’t a price on it, but a bar code. I was going to purchase this item regardless of the price as it was a beautiful piece. I get to the counter to pay for my items and the cashier rudely huffs and puffs and tells me she has to look up the price. Her body language and placing both hands on the counter pausing to explain set off red flags that she wasn’t happy! I asked her is there anything I can do help? She said rudely NO, I have to look it up! She continued to huff and puff then asked me would I mind if she rings up the next customer? There were only me and the other shopper in the line and in the entire store! I replied I won’t purchase the item, just forget it. So to take advantage of the coupon, I asked her if she could ring up enough rolls of the 6-pack paper towels to total $25. This is where MORE drama started! The cashier decided to explain to me why my purchases were not smart! She repeatedly said I was spending $13 to save $5! I said ok but she would not shut up and finish ringing up my items. I finally had to interrupt her and tell her I make a six-figure salary and what she was trying to explain doesn’t matter to me. She continued to explain! SMH. I ignored her, made several trips from the back of the store to my car for my items as there were no carts..Why is this store doing business? The cashier is extremely rude when she speaks with customers. As shoppers hear this, they leave the store. I watched people drop their items they were carrying on shelves, displays, anywhere they could and walk out the store!!!I rank this store -⭐️⭐️⭐️⭐️⭐️, negative 5 stars!

Lindsey Brown

2022-05

Disgusting employee with terrible wig. Was very unprofessional and rude to myself and my husband. We will never shop here again just because the disrespect we received was just unbelievable about 10$ in cash back. Family dollar you need to do better when accepting employees to work for you. They should have better standards and respect for customers.

charron robinson

2023-09

The staff is very nice and helpful...I have never had an issue with anyone

Karin Anderson

2022-05

Staff is nice store is usually clean but this time the entire front window and door was boarded up! Such a shame. I really like this location.

ari Rodriguez

2021-05

Would not let me use the bathroom. Just so we are on the same page, It's safe to let customers in to shop and spend their money there, but , too risky to let them use a bathroom? I had a mask on.

Pooh Gotthehoney

2023-09

Store is dirty. Manager has no customer service. Cursing at customers for asking questions.

Ramon Deleon

2022-05

THE WORST customer service in OrlandoWaiting on line non educated woman behind the register completely ignoring me then gets mad when I asked to pay. HORRIBLE neighborhood and people PERIOD!!! Stay away from this dump place

edgar davila

2022-05

Fairly new location, well lit, exceptionally clean, most items are in stock, good parking, pleasant staffprices are a bit high, but a great experience

Sabrina Burton

2021-05

I dont go into that particular one but once out of the month,but it be the same cashier and she always speak plus patient. She need to be moved to a trainer position,her CUSTOMER SERVICE is everything.

Lanita Johnson

2022-05

Not good at all☹. The customer service checkout girl was terrible no personality would not offer help with purchase items along the belt young man named Carlos was excellent he was the stock manager

Robert Snell

2022-05

Awesome place to shop early morning Friday no long lines and not so hectic i enjoy this store alot.

William O

2021-05

I love the Family Dollar. This particular one was extremely clean and the shelves are well stocked. Also the employees are really nice.

Masood Ejaz

2023-05

Everything is overpriced. Store condition was poor; very disorganized.

Sade Glo King

2022-05

Clean store some locations a horrible nasty dirty unorganized but this one was in good order some of them stores are scary

Mery Collado

2023-05

Clean place,nice emploee .the products cost more than weeks ago

Marlo Holman

2022-05

I went to this location in the afternoon and this store was closed. Online it states their open until 10 pm. But they were closed before 5 pm. Corporate is going to be upset when they start loosing money.

Angel Artu

2022-05

I have to say, that Family Dollar has provided me a great service. Their employees are great service representative and have help me a great deal.

Sharon

2022-05

Looks like someone tried to make this store a drive thru. Store a little unorganized.

Sharod Johnson

2021-05

Very clean n neat I'll go there if i was u service is top rate....

Reagan Spatcher

2021-05

Wonderful store you guys need more like that store. The store gets A+ from Reagan Spatcher

Barbara Wright

2023-05

I wasn't at family dollars. I was at the Gravy spoon getting a bite to eat.

Debra Feill

2023-05

Nice ppl they should train the ppl at west hwy 50 how to be nice...

Dreamer Hall

2023-07

Not a good store to visit!

Yasmin Garcia

2022-05

The place is half empty, they don't have house hold furniture and other stuff anymore

Terri Gold

2022-05

Great young man working there today. Great help.

Phillip K

2022-05

I found exactly what i needed really quickly. The prices were inexpensive.