Bass Pro Shops

Malaak Mimouni

2024-04

I went to bass pro shop for the first time on Sunday to check out travel kennels for my dog and work on training- it was a great experience! The staff were all very nice and the manager was especially great, he gave us advice on what size kennel was best for my dog and even helped us fit it into my car. Thank you!!

hadi rohollahzadeh

2024-04

This place is fantastic! Everything is top-notch and meticulously arranged. Personally, I particularly enjoyed the aquarium section. However, the highlight for me was definitely the humorous wall pictures in the men's bathroom on the urine section.

Jheimer Salim

2024-04

The place is great and huge, the attention of the staff is without a doubt the best, Fred helped me when I bought my first bow and it was the best without a doubt, Fred is great

Phes M

2024-04

Nice store! One of the largest stores I have been inside in awhile.

james at Rizzo

2024-04

While on vacation in Florida fishing the Kissimmee chain, my 4th tracker lithium battery died after the BMS malfunctioned and cut the power supply off. The battery was purchased with a brand new 2022 Nitro Z21XL in October of 2022. The closest bass pro shop to us at the time was in Orlando. We traveled to the Orlando location to swap out the bad tracker lithium battery under warranty. The batteries come with a five year warranty. Bass pro shops in Orlando refused to warranty the battery because it had been ordered with a boat and not purchased directly off of their shelves. Bass pro forced our hand and made us buy a new battery at a cost of $899.00 plus tax to be able to continue using our boat for the remainder of the vacation. It is absolutely insane that bass pro would not stand behind the warranty offered on a product that they sell, especially when dealing with a client that has spent tens of thousands of dollars at bass pro shops and cabelas. Think twice when ordering tracker lithium batteries, they will break down and leave you stranded in the water. I have now replaced 6 of them on warranty in 17 months. We have been towed off of headwaters lake in Florida as well as highland lake in Connecticut due to complete power loss from the faulty BMS system in these batteries.

Sue Hemingway

2024-04

My English 15 year old army obsessed son, would have spent all day I here. He absolutely loved it, better than a day at Disney. We bought various army supplies for him to use at cadets an it was much cheaper than the UK. He loved the little shooting range. Great shop, mum loved the seats outside so I had somewhere comfy to wait

Jeremiah Levine

2024-01

I recently purchased a few firearms online from Bass Pro/Cabelas in Orlando and it was a very painful process. The staff in the firearms department seems to be doing the best they can but the system they currently have in place is horrible. The first time I went I waited 45 minutes and had to leave because a prior engagement. I am currently writing this review leaning on the glass case at the firearms department where I have been waiting for 1 hour and 45 minutes to pick up 3 firearms I’ve already paid for. TO MANAGEMENT: PLEASE HIRE MORE SALES ASSOCIATES IN THE FIREARM DEPARTMENT. Your staff is overwhelmed and it reflects VERY poorly on your establishment. Would NOT buy a gun from here again

Yurii Z

2024-03

If you are a hunter or fisherman, then this store is created for you. Prices are a little higher than the market average, but here you will find everything you need! absolutely everything and you don’t have to travel to different stores.

Theresa Giovanni

2024-04

Five stars for Bass Pro! They're not just hook, line, and sinker; they're the whole fishing boat! Not only did they reel me in with their fantastic gear, but they also cast me a higher credit card limit, so now I can shoot for the stars... literally, with their amazing selection of firearms. Thanks, Bass Pro, for making my outdoor dreams bigger and better!

Elizabeth Swearingen

2024-01

Took my girls to see Santa, he was great! And the decor was amazing.. The staff was also very friendly and helpful.

Cathy Steinbuck

2023-08

The store is well stocked and clean and organized. Lots of options for marine items, boating items, clothing, camping, outdoor cooking, kayaks and SUP's, life vests and all sorts of accessories, etc.One thing I noticed and so did another customer near me is that there were many items that either had no price tag on the entire stock of the item, no price on the price tag if it was there, nor a sign on the display to advertise the price. It is very hard to make impulse purchases if I don't know how so much it is. If there were price check machines somewhere I didn't notice some. That's not to say they weren't there.Even though there was nobody in it, I found the dressing room a little bit. Oddly configured the whole front half is for men and then you walk through that entire thing to get to the back section for the ladies. Not quite used to that.Even though I live far from here and we just happen to be in Orlando and had extra time and shopped here, I definitely would come back.

Robert Tarkington

2024-03

Had a great visit, very nice store 👌

Jason Smith

2024-04

Always an amazing store to find what you need for sports and casual wear.

Alex Bryson

2024-04

5 plus years since I shopped at Bass pro. It's a nice setting for shopping if you are a tourist, way overpriced to keep them doors open, not many deals to be had. I used to get excited to shop at the super sporting and outdoor store, but all the items I looked at to purchase were substantially cheaper online, and with more of a selection, hell even the food truck outside was charging 12 for a combo meal of junk food. Visually great, financially wrong.Good luck and hope this helps someone out

Crystal

2024-02

Just would like more employees available to help find something on the shelves. Because the store is overwhelming, it's a task to find it.The big tank is a plus, to view its kind of relaxing and very clean. My 2 y/o son enjoyed it.

Manal Ammagui

2023-05

the best spot for all your outdoor needs, from hunting to fishing to camping and more. walking into this location feels like you’re walking into a giant woodsy cabin full of so many fun things to look at and buy. every section is well-organized and has such a great variety of items, could really spend hours walking around here. it’s also great that the staff is helpful and so knowledgeable!

Eric

2024-04

Staff is simply disconnected and disinterested in their customers. Asked 3 different associates for help, each told me they didn't work that dept., ran off to get someone who did and just never returned. 3x in one visit. Yea, ok, done going here any more.

Monique Gonzalez

2023-08

Love coming here. Place is huge and is literally your 1 stop shop for almost everything outdoors. Clearance rack is Poppin! Bullets plenty! Parking plenty of free parking. Organized, clean and has everything you need from diving to camping and fishing gear.Instagram- XmomochroniclesXFacebook/ YOUTUBE/ TIKTOKMomochronicles

Brian Carey

2024-03

I attempted TWICE to visit the store to get weapons appraised for a possible trade in. I went as far as to verify the appraisers schedule, because I was traveling out of my way to go to this store. I was advised that the person worked until 1900 on 2/14. I arrived at the store at 1640 and was told the person would not be available for the remainder or their shift. I will not be shopping at this store again and will find a local gun dealer to work with. Customer service is an absolute ZERO. I would recommend NOT visiting this store, especially if traveling from outside the area. Don’t waste your time shopping here.

Daniel Patterson

2023-05

Great shopping experience. The staff was attentive and patient as our kids were quiet wild. Glad to see their shelves were well stocked from fishing poles to bait. Excited that they have a great archery pro shop as well. Looking forward to visiting many more times.

Chrissy Michelle

2024-04

It's always an exciting trip going to bass pro. I love walking in and seeing all the mounted animals! They have got everything you need there for hunting and fishing. On top of apparel for everyone.

Gera Webber Holcomb

2024-01

We recently moved to the area and went here to purchase a pedal boat.We had called in advance to ensure that what we wanted was in stock.Now the store is nice, well stocked, and everything is clean.It’s a huge store!!In my opinion they don’t seem to have enough staff as no one was around the shoe section to assist us.The same with the fishing area, as no one was readily available to answer questions or offer assistance.Normally, I prefer to shop in peace without pesky sales people today though it would have been helpful.The customer service team helped us get a fishing license and checked us out for the boat.We also separately purchased four life jackets and the cashier was friendly and efficient.I’m sure we will be back because of the nature of the store and our love of the outdoors.

Raymond Keller

2024-03

This place is a theme park all by itself. You will not be disappointed, I had a great time there. I went looking for a hat and Judy was Amazing! She helped me select the perfect hat for outdoors. Not only did she take her time with me, she seemed to know exactly what I was looking for.I also want to acknowledge Aeeurel my cashier and manager Jose. It was my pleasure.I lost my receipt for Judy to get a free meal. I hope someone can help her out.She deserves it! Thank You Judy!

Andrew Gilland

2024-04

I went to the Orlando Bass Pro Shops on 04/06/2024 to try and sell or trade one of my handguns. Prior to arriving we called the store to verify if they offer this service, the male on the phone said that they would gladly buy our gun or take it on a trade in with no further information given over the phone. When we arrived to the store we brought the firearm in locked up in the plastic Sig box unloaded and stuck it in my girlfriends purse until we reached the gun counter. We waited in line patiently as they spent their time with multiple people who didn’t have the proper documentation to obtain a firearm or even purchase anything until one of the employees acknowledged us and we spoke with an older gentleman with white hair. I politely asked if he would be able to look at my Sig P320 C, and he responded “Oh no, this is not good.” I looked around in confusion while he continued to make it a massive deal. He proceeded to act like we were criminals in my eyes, while the employees around him also seemed confused about why he was making such a big deal about how we brought the firearm into the store. He explained that it wasn’t good that I didn’t check the firearm in at customer service. He then proceeded to tell us that the person who gives the estimates isn’t working. We told the gentleman that we just called and the male on the phone told us to bring it in with no explanation about how to check it in. The firearm never was brought out of the box. My girlfriend attempted to put the unloaded gun inside the box back in her purse and he said “you can’t do that.”. This was honestly a horrible experience and a waste of a trip. We will never come back to the Orlando Bass Pro Shops because we would rather not be treated like criminals. We are law abiding citizens and I’m former LE. I don’t think somebody working at a gun counter in a Florida Bass Pro Shops should act like the New Jersey state law makers. All the male had to do was politely explain that we need to check the firearm in at customer service and this store would have had my business, but unfortunately the older gentleman at the counter made this a bigger deal than this should have been by treating us like criminals and it was honestly embarrassing. We left and immediately went to Orlando FFL and had a great experience. I highly recommend that gun shop if you are in the Orlando area. You are in and out in no time and treated respectfully. Please forward this to the Orlando Bass Pro Shops management team.

Suzanne Luscuskie

2024-01

The Santa experience was great! Highly recommend! Absolutely no line! I booked the appointment like 45 minutes before we arrived. The Santa was kind and the decorations were nice. It was a great experience with a 2 year old.

olly moore

2023-05

Love it, bought tree climbing gear, the young guy that helped was so friendly, knowledgable, and so helpful. Think he was a manger at the gun counter, went through everything and explained so clearly and we'll and then advised the best products. Shame everywhere isn't like this

Kelly

2023-09

Largest bass pro I’ve ever been in. Huge selection of boats, fishing, camo. A lot of the prices of items were comparable to amazon.

Kelly Dagger Smith

2024-04

My husband loves this shop. As great clothing and fishing gear. It is also a pretty cool place to look at inside. The fish tank is always good inside

Kaitlyn Bronson

2024-04

If you want honest, professional & good customer service, RUN… to any other ATV brand and start with them. Patrick in service will yell at you over the phone for his over promising and under delivering and then will hang up on you and tell you to deal with his boss Jim.We purchased our Tracker 800 crew LAST YEAR (October 2023) and we are still waiting on the service department to finish the deal. We paid nearly $25K for the ATV and 3 extra kits & have been waiting since October for service to handle this. Every time they are called out they give an excuse or blame another department. Patrick has no accountability and yells at customers because he’s having a bad day. Total waste of 25k especially, in today’s economy. Not one time have we been offered anything to make it right, Patrick still hasn’t apologized for speaking to us the way he did and hanging up on us and today the didn’t show up to do the work they scheduled to do. We’re not shocked at this point we just want them to keep theirs word.

Arianna Swartz

2024-04

Jordan was not nice at the cash wrap this evening! He got flustered after we let him know we had a rewards account anfter he scanned the items and suspended the transaction. The paper that was printed after suspending the transaction was pushed towards my boyfriend, and he went to crumble it up, as we didn’t need it. Jordan got upset and said no no no don’t do that, with a very rude tone and proceeded to roll his eyes and shake his head, making it an EXTREMELY uncomfortable experience for the rest of the check out process.