All Creatures Pet Grooming

Bailey Hill

2024-05

I will start by saying I don’t like negatively reviewing companies because I know it may not apply to everyone who works there and could affect their business.The fact I’m sharing this should tell you how important this is to me.I had a horrible experience at All Creatures last week, am dealing with the effects of it now and will be for awhile.I dropped my Australian Shepherd/Poodle mix off for a haircut. She was a bit matted from swimming, so I told the groomer who I’ve never used before that I usually like her long with just an eyes/hygienic trim, but I understand a bit will be trimmed off of her back/belly to keep it even since she had a few matts at the end of her hair. I return to pick her up where they made me sign a waiver AFTER cutting her, the groomer had left before they brought her out to me, and when I saw her I didn’t even recognize my own dog. They shaved her down to her SKIN all over.My poor dog has a double coat because she is part Australian Shepherd and she is freezing cold all day inside under a blanket, and her skin is getting too hot quickly outside because she no longer has her temperature control!!!Besides that, she bled all over when I picked her up because this groomer cut her nails too short. My poor girl!!!!This is a nightmare - not only because I feel like my dog doesn’t even resemble the puppy I dropped off, but also for her HEALTH.I will NEVER visit this establishment again and I suggest you avoid it as well.

Sam Sysyn

2024-05

AMAZING. We rescued our girl about 8 months ago and we have not been on a vacation since. She is a bit reactive and we never thought anybody would be able to watch her. We went for a trial boarding day and the staff is SO friendly and professional. They really know how to care for animals. Turns out our baby is actually pretty good with people, she is just protective around us. After our trial we decided they would be a great fit for boarding. She boarded with them for 6 days. The staff here made us feel so so comfortable and they updated us with photos and, I don’t know, they just really understood my dog and I couldn’t be happier with the service. Truly. I will be using them for boarding whenever our pup can’t come with us. I’m beyond happy with this place and I can’t begin to thank the staff enough for taking care of my girl. I appreciate them so much and want to give a huge shout out to (Eric or Kevin I think) and all the staff there from 5/1/24 - 5/7/24. Thanks again to this wonderful place! ❤️

Kenny Samsel

2024-04

They are always amazing to work with and take amazing care of my pup! Very professional and communicative and they always keep a good record of previous services so you don't show up like me not remembering what you did last time, haha. All around, great!

Nichole Barnhart

2024-04

I bring my long haired cats here about every 6mo. never had any problems! One gets a super cute lion cut and the other a fruminator brushing.All the staff are kind and helpful. Highly recommend.

Veronica Ortiz

2024-04

We love taking our Dachshund to All Creatures Pet Grooming! He goes for a bath & nail trimming! They always do a wonderful job! The staff is lovely 🐾💕

Ian M

2024-02

Excellent groomer! The guy (Kevin, I think?) who handled front desk reception was very understanding that I was about 20 minutes late. Very helpful and kind lad.I told his groomer, Monica to go with a shorter cut, as he plays outside a lot and I wanted to keep him cool! Also, I wanted to tame the shedding a bit.She exceeded my expectations with her work and told me if it wasn’t up to my standards, she was willing to cut it shorter.This shows me they stand behind their work and they do an excellent job!I’m gonna tell all my Retriever friends about this place!Only thing: Parking is pretty terrible and gets crowded in the afternoon. So, fair warning.

Timothy Torres

2023-05

Such a pleasant first grooming experience for my 5 month old Maltipoo. We had the first appointment of the day and Dawn greeted us at the door and was warm and explained the process. I sat in the lobby and worked during the appointment and the staff interactions with the clients were friendly and welcoming to all the guests. The front desk team was knowledgeable and reassuring. My puppy came out fluffy and clean and could finally see past her face hair. She didn’t look stressed. The shop is clean and taken care of. Looking forward to our next visit.

Alanna Jackson

2024-04

I’ve been bringing my dogs here for years to get groomed. I’ve also done boarding. I never have any complaints and they always listen. You can ask them anything and they are very accommodating. They get a lot of business. If it sucked no one would come so the amount of people coming in and out with their pets should say it all.

Olivia Blake

2024-01

Tina did such a good job! Will absolutely be returning. Enjoy the before and after of my baby girl

Jose DeJesus

2024-04

My second appointment for my two dogs, Hera and Bob. Hera is a very nervous dog and will not allow certain tasks to be performed, but the staff takes great care to be as patient and understanding. I recommend for anyone that wants their fur baby to have a good experience.

Emily Cherry

2023-12

Can’t say enough great things about All Creatures Grooming. This was my first time trying mobile grooming and I was so impressed! This was definitely a great option for my senior dog who also has anxiety. Tina did an amazing job with my dog! I can be a little picky… :) but she listened to everything I had said and followed all of my requests. My dog was perfect when she was done! Could not be happier! Thank you so much!

Diamante Suarez

2023-08

The best spaw 🐾 day. Tina took care of our fur baby today, she was super punctual and sweet with Chico. She was also quick, communicative and paid lots of attention to detail with him, I always get nervous bringing him to new places because he is a senior dog so I always like to make sure the groomer will give him the TLC he needs. Chico looks like a million bucks! We’ll be back in a few weeks, thank you so much for all your patience and kindness with our dog 💖

Sandra

2023-05

I have been bringing my cockapoo puppy here for mini grooms for a while but he is finally old enough for his first full groom. Sarah did an amazing job on my boy and even gave me some tips for brushing at home. Also very reasonable priced and they offer special holiday packages for shampoos and scents.

Natalie Pryor

2024-01

What a gem of a place! I take my 13 year old daschund Frank here and they take such good care of him. When I pick him up he looks perfectly groomed and the customer service is amazing. The prices for grooming here are also very reasonable.

J. Wayne Lawson

2024-03

Best Groomers and staff! Friendly and so helpful to owner and pets needs! Kevin is such a nice person to deal with at desk along with other employers to make appointments & checking in. Thanks from Rip & Pam

Nick Guadagnino

2024-02

Absolutely love this establishment. We have been using them for yeaaaaaarrrsss! We have taken all of our 6 dogs there consistently and they always take such good care of them and their grooming services are top notch.

Nicole Lama

2023-05

My stinky but sweet 70lbs boxer/husky needed a bath and a trim. The guys at all creatures treated him like a prince and he came out so handsome, clean, and happy! The price point was super reasonable as well (~$45). I'll be returning!

Susan Stephens

2024-04

I've been a customer of All Creatures for several years and have never had a bad experience or a discourteous conversation with staff. I'm very happy with their kind and considerate care of my pet(s).

Ash C

2019-05

When I first called All Creatures I was surprised that they were able to get my dog in the following day for a grooming appointment - they had such great reviews AND availability?! I must be dreaming. A terrible haircut & $300 vet bill later I understood why.When I dropped my dog off the first red flag was that they me sign waiver that they're not responsible for razor burn/nicks associated with the grooming process. I had a moment when I was reading the waiver that I almost cancelled the appointment, but then someone came up and took my dog away from me before I was finished with the paperwork and I didn't want to make a scene.I've taken my dog to many groomers in the past and have never had to sign a waiver as extensive as this and that specifically says they're not liable for razor burns/nicks. As a groomer you should take responsibility if a pet is injured as a direct result of the grooming process - this is a poor business practice.Another major issue I had was that there wasn't much discussion about what I wanted for the groom - it wasn't discussed on the phone when I made the appointment or when I dropped her off - instead they called me several hours into the grooming to discuss. I explained that I wanted her shaved down but not too short - at least 2 inches. Something was obviously lost in translation because she was definitely cut extremely short.When I arrived to pick my dog up, they had me checkout (including leaving a tip, which I wouldn't have been as generous with had I already seen her) before they actually brought her out. When they brought her out her hair was extremely short, which is not what I discussed with the groomer on the phone but at this point it was too late. My dog was adamant about getting out of the building so I did not want to stay and discuss this issue with the groomer. When we got home I was able to take a closer look at her and the haircut was awful - there were tons of areas that are poorly blended/choppy and the razor marks are obvious (see photos). I've had my dog for 10 years and she has been to many different groomers and I've never experienced a grooming this terrible.Later that night (her grooming appointment ended mid-day) her skin turned bright red (see photos) and she was visibly uncomfortable - scratching/biting at her hind legs. The following day (Saturday) she was painful and would snap at me if I tried to handle her at all (which is not usually an issue). This was heartbreaking to me. I'm not accusing All Creatures of doing anything malicious, but something clearly happened that made my dog painful the following day.We ended up having to take our dog to the vet on Monday (3 days after her grooming appointment), who started her on medications to help with the itching and pain.The experience at All Creatures was an absolute nightmare. I've been hesitant to post this review because I have no interest in interacting with this business any further but I feel it's important to share my experience so that other pet owners are aware.

Mckenzie Oden

2022-05

Very happy with the grooming, and the customer service! This was the first time my puppy has been groomed, and he came out so excited, and his fur was so soft, no cuts or anything. I will be coming back 🙂

Kailey Gibbs

2022-05

We’ve been going to All Creatures for several months now with our Goldendoodle puppy, Ruby. I’m so impressed with the care she receives. The staff is so wonderful and caring. They provide excellent customer service. The prices are affordable, and well worth it. Ruby’s groomer is amazing and does an exceptional job caring for and trimming her coat. We couldn’t be happier, and highly recommend using All Creatures.

J McMasters

2023-05

Our Scottish Terrier Captain Skippir loves to go to Day Camp at All Creatures. When we get close to dropping him off he gets very excited and happy. The owners and staff are very attentive and professional. Captain Skippir and I really recommend All Creatures.

Adam Norton

2020-05

This is the best groomer in Orlando, hands down. They always do such an amazing job on our pups and treat them like they are their own. Our dog Leia loves the optional doggy day care and it allows us the flexibility to have her groomed on weekdays.

Mercia Matthew

2022-05

Making the appointment was quick & easy! The staff was great & friendly. The process was quick and work done was well, My cat Bella went in for a flea bath and she looks great and is doing better!

Hannah Bollinger

2023-07

All Creatures has been my go to for pet grooming for the last three years! They’re always accommodating same week appointment requests and do a wonderful job every time. My GSD has so much anxiety when it comes to grooming, but she doesn’t want to leave when I go to pick her up after her groom. The staff is so friendly and genuinely cares about each and every animal they work with. Highly recommend!!!

Jose Roman

2024-04

Very good thanks for everithing Marie Jane is happy and their Daddy too, excelente service and the woman that give the service, very care and she focuses in heart my shalls for my Dog many thanks

Marty Cleveland

2024-04

I am very pleased with the care and professionalism that I received for my cat. She feels so much better and I am relieved

Christopher Reyna

2024-03

Another great visit today, Dawn did a great job on a full groom, onyx loves this place and is always so happy coming home!

Lynn Jones

2024-03

Always a great experience! They do a wonderful job grooming my cat!

Steph Green

2023-06

I have been taking my fur babies to all creatures for over 6 years now and they are kind and friendly reasonably priced and professional. My babies are always happy and well groomed. They love the day care option too! I highly highly recommend this family owned groomer and doggie daycare.