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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carmen Robinson
2024-04
The hair store that’s next to this shop I guess they are all together as one tried to sell me a wig for 500 dollars. I told them that’s at the other store it was 350. Mind you they said it was a 26 inch wig it is more of a 24 inch and got me for 367 dollars I will never shop here again Janet collection is about 150 - 200 dollars not no 500 too 370 dollar hair the lace has the frontal where you cannot lay down the hair on a cap right. Please don’t go to the store for their wigs overpriced and not good quality. I need a refund from them but they not going to give it. They have a non refund policy only reason I went to them is because my Amazon order got canceled last min. Trash will never go again!!!!
Janeece Ace
2023-05
Definitely a bit pricey but cheaper than buying it on Amazon. I don't mind paying the price because this store is one of the only hair stores in Ocala with a variety of products and brands. Always my go to!
Sandra Official
2023-05
The owner is a thief. A product I was buying (quantity of 7) was scanning at 1,19$ on the screen with the correct description but had a red "special tag" on 2 of the bottles at 1,99$ so the clerk asked him which is the correct price. Of course, without checking no where, he answers 1,99$ lolll !Also he should not be allowed to give advices on hair as he was suggesting me powdered bleach for my extra fine hair (Thank god I knew better and a customer contradicted him right away !!)This type of people is why people go for Amazon.Very sad !
David Dorlac
2024-05
My wife loves itEverybody so helpful.
Sally Flett
2024-03
It was horrible. The girl that was there didn't even acknowledge I was in the store she was too busy on her phone talking to her friend.
Jasmine McLaurin
2023-06
A bit overwhelming as the shelves are taller than me at 5’3/4. Well stocked is an understatement 🤭. I did get great service and they have great selection and experienced staff…I just do not like how tall all of the shelves are bc it feels like a wall.
Corey Sherrod
2023-12
Got alot of stuff..just to pack to find what you really need..
Saundra Vernon
2023-06
They were very helpful and very sweet. The clerk India is very knowledgeable about eyelashes and it will put them on for $10 and was a darling.
Kerriann Dawes
2021-05
Terrible customer service. I always come to this beauty supply and I spend a good amount of money here each time. I will no longer be shopping here after they have shown me that they don’t care about their customers. They just want to take your money. I brought a Red by Kiss flat iron here that says the highest degree is 450. I also brought 3 bundles of hair from them within the same purchase. I spent over $134 in total. I tried to use the flat iron and it did not straighten my hair at all. I have an older flat iron at home that straightens my hair at 380 degrees!I took it back four days later and I explained that it is defective, I asked to exchange it for another one. I did not even ask for my money back, I asked for a flat iron that actually works. The “manager” plugged it in and said it gets hot, I’m not giving you another one. I told her that it gets warm, it is no where near 450 degrees. She threw the flat iron down on the counter and said she can’t do anything for me. She said come back tomorrow morning to ask the manager that has say over those things, but I doubt he will do anything for you. After this experience I’m done with this place and I won’t recommend it to anyone anymore!
Holly Hart
2022-05
Ppl were very helpful. Never need there. The other customers were afraid of my service dog. Idk why. Products were diverse I only saw what I wanted to see or I'd of spent a fortune! Bought some nail stuff and a dryer for nails and a mess of blingy rings very cute. I hot hard to fit big hands so I grabbed all I saw bc they're cheap. $2 each! Some stuff seemed overpriced some was ok. Good value I think. Good place to spoil yourself ladies!
Avis Ward
2023-05
Great service and there was a young man who went and got a ladder to check a price that was to high for me to see. He gave me his suggestion and I am saving up to purchase his recommendation.
Sonia Bb
2020-05
Great selection, but they never have what I am looking for, so in a pinch I have to substitute. Would be great if they could order your person favorites. But, really, they are very nice and will try to accommodate you with the stock they already have.
Betty Bark
2022-05
Huge selection.. But I was too uninformed before entering and proceeded to be taken advantage of, especially because of the language barrier and color of my skin. I was sold extremely low quality ratty thin extentions, despite there being an enormous was of human hair extensions I was only offered and shown one. I bought it out of desperation, not knowing any better, and the fact I could not efficiently communicate with the seller. :( I just want to feel pretty..
Seannay White
2023-05
I love this store definitely my favorite and go to place in Ocala. Has everything that could think of in a large variety like hair, products, accessories even color contacts.
Dawn Budgie
2022-05
😠😠😠 I'm not too fond of this service I've been getting at this place lately. There's a black girl there with a really nasty attitude and I didn't like the fact that she decided to insert herself into a customer on customer argument when it's not her job to side with a customer and you don't know what's going on. Your job is to mind your business and check out customers.. I don't think I'll be going back into this store just for that reason because females like her will cause you to climb across the counter and smash somebody in the face.
Tara Morgan Johnson
2023-12
Awesome atmosphere and low prices!!!
N V
2019-05
Went in and the prices on the same hair were different informed the staff. The man said wrong price and took the sticker off so I could pay more. The other tags on the same hair were not correct either. So when I went to check out the manager laughed and said you know mistakes happen instead of giving me a percentage off since, business if it says that price you get it for that price. I still bought the hair get home and check my card she charged me twice for the same thing. I use to love that hair store not anymore. But I will go back bc she is going to refund me for the extra purchase I got charged for.
Wanda Bennett
2019-05
Rude cashier who didn't inform us before our purchase that items with a green sticker are non refundable or exchange able. she caught an attitude because we told her we were not informed of that policy. It was not posted about said policy. I would advise you to go to looking good beauty supply or u.n.i. Save your time and money.
Katriana
2019-05
They are an ok hair store and have a wide selection of almost anything you may need. Prices are a little high on hair products. If you don’t mind spending your money where you aren’t valued this is the place for you. They don’t value their customers. They follow you around like you have petit theft written on your forehead and it’s not necessary because they have 1 million cameras and monitors everywhere! They need to realize that we are the reason the lights are on in the building and things are running. Make sure when you buy from this place that you don’t plan on bringing anything back because they will argue with you and they don’t care if it’s unopened and you have a receipt. Attempting a refund here is like climbing a brick wall you won’t get anywhere.
Nancy Williamson
2019-05
This is run by a family of Asians. They're very blunt. One told me my hair color is awful and green. I'm a brunette. But it was oddly endearing and she helped me find the right dye and wiglet so it's a go for me. I'm definitely going again.
Keyshia Kearse
2021-05
Not friendly toward black shoppers at all. I've experienced rude owner and I've witnessed owners rude behavior. Black employees are very nice and helpful. The owner should sell the store to the employees.
Whistling Clean
2023-05
Awesome selection of Wigs!!Ms. Da, is super friendly & is very good at her job!
Fredia Logan
2021-05
Good place to get all kinds of beauty supplies from. They got different brands, like the kids shea moisture, Carol's Daughter, Mixed Chick and many other natural hair products. I also have good skin care products including some from Africa. They carry some of the Makari beauty products...
T
2019-05
Apparently these people believe others of different ethnic origins are nothing more than theives and their main motive for coming into their store is to steal not considering that thieves are a moral issue not a race issue and can occur from anybody. Because of their lack of respect as seeing their customers as individuals not prospective thieves makes me reconsider coming back there. I’d rather go without, order online or pay more money for products than to be subject to THEIR stigma among race. I wonder if they only accept payment from certain people?
Katie Jones
2019-05
The stuff there is decent, albeit expensive. The only negative really is that it feels like the employees watch you and talk about you in another language . I could be wrong but it kind of makes you uncomfortable if you're looking to see what they have.
PRINCESS NAILS BY DIANA
2021-05
This was a nice, clean environment. The customer service was nice and helpful wen I couldn't find wat I was looking for! Thanks 4 the good 1st experience! Im not from here n it was nice!
Mattie Lane
2022-05
Very good Customer Service. They helped me find everything I needed. I was so lost because I'm new to the area
Allison Davis
2023-05
Easy to navigate and find items. Clean place and workers were friendly and helpful.
Confessions
2020-05
Love the soaps they have there better theb organic walgreen soap trust me the body products far best but be ready to spend some money because they are expensive but you fet free samples of things so thats good too and ask for help because you will be lost about the the variety of products omg sooooooooo many to choose from you going to want the whole stote
Words Move
2023-05
Great neighborhood store with owners who relate to the concept of community. If you can't find what you need here then you probably don't need it.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 11 AM-5 PM |
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