Family Dollar

Empress Vali

2019-05

Very unorganized and very rude manager. I come here all the time as i live around the corner... yesterday they had a sale through coupons that i couldn't find in the app.. turns out, they were expired though they were still displayed all over the store. I asked the manager and all he did was tear down the price. I go to the front to wait on him and he never came because he was laughing amd chatting with a customer (of his own race) when i didn't even get a smile from him. I asked him if he was going to honor it and he simply replied "nope" and walked into his office. The guy waiting (maybe he was an off duty employee) and he said "he's usually nastier than that.. you caught him in a good mood" i find that ridiculous to behave such a way and not honor prices displayed. I'll just go to another one... horrible customer service

Lawrence C

2019-05

Let's be honest! Family Dollar is a place you go to for nice things that are low in cost. As well as you find certain brands of food that may not be sold at other places like Publix! This location has always had the worst customer service from the managers to the staff. I do not rate customer service based on how friendly people are. I rate customer service based on how much you're willing to understand what I'm asking and try to help me! This location from the managers to the staff are unprofessional. You have a manager who will quickly tell you "I don't know" and walk away. Or you'll have a staff member who looks at you and say "I don't know let me ask the manager" and it's the same manager who doesn't know anything. My experience today as of 09/13/2018 has been the worst!!! I was trying to get information on an item that I purchased. As I'm waiting in line, I noticed the teller is speaking to other customers but she keeps replying back in Spanish. I did not understanding why. Until I get a chance to ask her about the item that I purchased and she's replying back to me in Spanish and I'm looking at her telling her "I don't understand what you're saying.?" She starts pointing at a sign related to what I purchased. So I asked her you "is there anyone else working here with you so I can speak to them?" She says I'm the managerand alone. The line is to the other side of the store. How in the world does a place of business doesn't have a second person working to translate if needed. She handed my item and waved for the next person to come up. REALLY! Every customers walking out is trying to understand what in the world is going on?! If that's the case I'll go to another location.

Unique Vee

2018-05

The Store Maneger Alexander is a hot mess.. I don't understand why Family Dollar would hire someone like him. I guess because he has the store manager position he thinks he can talk to people any kind of way. He looks nasty and DIRTY. What happened to clean environment! The store it self was nasty... Dead Rats on trap's. Ugh... But that's still not the problem... I have been a customer of this family Dollar for about 3 months.... I have shop at other family Dollar and never has this problem. The Store Maneger Alexander is so rude and very inconsiderate. I walk into​ the store to purchase some items. But I walk into the store with other bags from another store. His cashier ask me to leave the bags at the front. But she didn't take my bags from my hand she ask me to put it in a shopping cart and that she would watch them... After I shop for my items and paid for them I noticed my bags from another store was missing. It has food in there to feed my kids. I'm a struggling parent that's trying hard. I don't steal but to have something stolen from me it hurts. As I noticed my bags where missing. I ask the cashier where's my bags? She said oh if it's not there go check each lanes to see if someone​has that cart with my food in it... I said excuse me that's not my job to do that.. I need to speak with the manager. That's when his rude nasty guy came from the back with his rude mouth TALKING about that's not Family Dollar problem because I should have took my bags to my car and instead of giving my bags to the employee... I DID called the cops and have a report number.. because if I was someone that walks into​ Family Dollar stealing you guys would definitely press charges against me.. so I'm doing​ the same. I would never go to that store as long as I know that rude guy Alexander is there.

Edouard Saint Pierre

2019-05

Well located and easy to notice while driving, this Family Dollar Store has a little bit of everything. They just started selling cold beer. Pretty amazing for a Family Dollar store. The price is reasonable.There's always someone to help you. A visit to this location is really worth it.

dadas world

2020-05

I just went to Family Dollar Store on 14512 W Dixie Hwy, North Miami First of all, I didn't get a greeting!! Second of all..The prices Don't match the item.. I told the manager which his name is Alex, He was very rude and obnoxious.. No customer service skills at all.. Not along with not giving me the price what the label Says.. He stated to me that this is not his fault that the item was in the wrong place and that he is not going to give me the price for what the label Says... I stated to him This is false advertisement.. He stated so what!!! He is a very rude manager!!! and don't need to be working there!!! and don't have any customer service skills!!!

Doc V

2020-05

Do not believe the pictures posted. The store looks nothing like the pics. The store is so unorganized and is always full of rodents. Someone kills the roaches and leaves them in the floor and they are huge roaches. The older lady at the register is rude, speaks nothing but spanish and is veeerrrrrry unprofessional. The young guy speaks a little English, ive observed him to be impatient with multiple shoppers and is unapproachable. I definitely would not recommend this location.

Aminah Holas

2017-05

A horrible and unprofessional location! Will never ever return, one of the store associates asked my daughter to leave her mini backpack at the counter which contains her money and wallet in it. I did not see a sign where it says no backpacks are allowed. I just turned around and left the store because I will never patronize a store that makes me or anyone I'm with feel insulted. As me and my daughters were walking out he yelled "Have a Nice Day" I do not like sarcasm.

Guerline Augustin

2023-05

I went there this morning to return a Christmas tree I was telling her I don't have my receipt but I bought it with my debit card she's was very rude she talk to me very badly, I ask her may I talk to your manage the manager wasn't there I ask her give me a number so I can call she gave a fake number her name is isabel I would like to know why she treat me the way she did this morning this is unacceptable.

9madeLove 1s

2023-05

Been coming here for a little minute now, and honestly family dollar is one of a kind they've got a wide range of everyday household items available i def recommend this establishment

Tao Aurelus

2023-05

Been going here for a minute and might I say I will always be going here, there's nothing else to say really, except that they are the best, convenient and efficient store on the block !!

Boss Lady

2019-05

If I can rate this family dollar a zero I would... very ghetto, unprofessional they use garbage bags for people's groceries, no shopping cart. The worker's over there are disrespectful... no horrible Customer service they get mad when you ask for help when items cannot be found just horrible....👎👎👎👎 worst one ever.

Roseline Philistin

2019-05

My experience for today 2/28/2019 was good because I lost my receipt but the manager exchange the items for me.

Vernita Dorvil

2019-05

Store is completely unorganized, items missing prices, unstock shelves and a very rude unprofessional store manager.

Kenny Metayer

2019-05

You have stop at family dollar. Wow. I was able to get so much for five bucks. Great store.

Mirdline Pagenel

2021-05

When you ask the manager something like some information he was rude.The manager is very rude. I hope Family dollar change the manager of this store.I am not going there anymore

Jeneffer Soto

2023-05

Rodrick is wonderful so helpful and a great guy

Nakira Khadafi

2017-05

A bit messy and picked over not well stocked 2 registers but only one open at all times which means long line.....

Parsha Davis

2022-05

Great place for all your favorite foods and snacks

Kenneth Laing

2020-05

I love the place it was clean and i saved money

E M

2020-05

Very rude manger and employees. Very unprofessional and unhelpful.

Cynthia King

2019-05

No one speaks english. As well as the cashier is not friendly at all

Matheus Petinatti

2021-05

A place where you can find everything you need, with quality and cheap! I like

Veronica Wade

2022-05

Everything I needed was in stock and available.

Doudoune Pierre

2019-05

okthx

Silvia rosario

2021-05

Amazing store love it

Montsito garraud

2023-05

Great price...

Romano Dormainvil

2019-05

Quick and easy purchase

Nadera Newby

2021-05

Good

Iphonide Dolcine

2019-05

Awesome

Lee Oneill

2019-05

Nasty manager